There are times in life when a little kindness goes a long way. But in times of crisis or difficulty, it is hard to know what to say or do. The Kindness Handbook is, quite simply, the most practical, nuts-and-bolts guide in print for the person who wants to help friends cope in times of adversity or to show concern for their general well-being. Drawing on her many personal experiences, Jeri-Lynn Johnson gets right to the point and tells readers what to do and what not to do in every situation, including major surgery, unemployment, homelessness, disability, death of a spouse, death of a child, divorce, and many other situations.An essential resource for every home. You'll never feel helpless again!