Dernocoeur's STREETSENSE: COMMUNICATION, SAFETY & CONTROL, is one of only three books named as "must read" material for every emergency medical services professional. This expanded & revised third edition of STREETSENSE provides key information about important non-clinical elements of emergency medical care, including interpersonal communication strategies, safety issues on the "streets", death & dying, driving hazards, lifting & back safety, gangs, the elderly & other "special" populations, legal risk management, stress & wellness, service orientation, weaponry, self awareness...& more.