- Brand Personality: What's yours? Explore the importance of taking a stand and why brands become road kill without a distinct personality.
- Community: It's the number one thing that unpopular brands have figured out—learn how to build yours.
- Brand Advocacy: It knows no scale and your fans don't care how big you are. A guide for businesses on the proper care and feeding of their biggest asset.
Erika Napoletano's irreverent yet never insincere tone takes readers on a colloquial and actionable journey, producing concepts that readers can immediately graft onto their existing business strategies. Complete with case studies of businesses from across the country, this is the book that couples theory with practice, creating pathways for business owners of any size and age. Change the way you do business and live your life—become unpopular.