Written from the perspective of a new school board member in the United States, this book suggests that board members can improve their success by becoming more aware not only of their personal perspectives but also of the frames of reference of those around them. Employing multiple frames has several advantages, the most important being the ability to reframe - to consciously examine a situation from multiple angles. Four frames commonly used by school leaders are identified: the political frame, human resource frame, structural frame and the symbolic frame.