When should organizations contract out services traditionally produced in-house? Is outsourcing another ephemeral management fad, or is it an efficient and effective means of delivering services and of adding value? What are the characteristics of strategically sound contracting decisions, and how can organizations prosper from the outsourcing revolution? These questions are among those tackled by Simon Domberger. Based on over a decade of research and consulting experience, its conclusions have many practical implications. The book develops an analytical decision-making framework for the assessment of contracting options, and has relevance in both the private and public sectors.