Get Fred! You can learn a lot from a mailman! Let Mark Sanborn, internationally acclaimed author and speaker, introduce you to Fred the postman and his remarkable way of making the ordinary extraordinary! Everyone makes a difference. The only question at the end of the day is, What kind of difference did you make? Everything is built on relationships. It is the humanness that makes a business great, not the businessness. You must continually create value for others, and it doesn?t have to cost a penny. You can replace money with imagination. The object is to outthink your competition, not to outspend them. You can reinvent yourself regularly. No matter where you live, what job you hold, or what industry you work in, you wake up every morning with a blank slate and you can make your business and your life anything you choose!