Using the most recent data and studies, the book discusses intercultural interactions from the perspectives of the participants, emphasizing the importance of knowing both oneself and others. Topics include identity management, negotiation, and developing cultural competency in a variety of situations. These situations range from casual social encounters to the more permanent relationships between immigrants and host cultures in business and political negotiations, group and organizational communication, and communications moderated by mass and internet media.

An informed blend of theory that explains what works in communication and why, research-based evidence, and suggestions for practical use, The Intercultural Communication Guidebook is suitable for undergraduate courses in intercultural communication, global communication, and communication and diversity.

Alexis Tan, who earned his Ph.D. in mass communication at the University of Wisconsin, is a professor of communication, a former Senior Fulbright Award winner, and the author of over sixty journal articles and book chapters. Dr. Tan was the inaugural University Faculty Diversity Fellow and the founding director of the Edward R. Murrow School of Communication at Washington State University. He is a past president of the Association for Education in Journalism and Mass Communication and the author of Mass Communication Theories and Research; Communication and Prejudice: Theories, Effects, and Interventions; and Global Mass Communication and Journalism Research (forthcoming). He has lectured and done research in over twenty countries.