This book majorly focuses on the management of the information systems and also analyses the relationship among the people, information, information systems and the business houses. The key elements of the book comprises the roles, risks, challenges and the impact of information systems on the decision-making process of the managers. It also discusses the contemporary applications of the information systems, enterprise planning, customer relationship management, supply chain management and other related topics. It also deals with the interpersonal relationship of customers, managers, partners and suppliers. It discusses the extensive use of knowledge management system for the efficient management of the organizational resources.
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