Many library and information professionals feel frustrated both by the time it takes to find answers using the Internet and by the lack of a comprehensive method for quickly evaluating websites. This book shows you how to find answers on the Net quickly and efficiently. Topics covered include: assessing the impact of the Internet on reference services; avaluating Internet-based reference resources; creating an effective ready reference strategy; tips for creating your own reference web page; when to use a search engine or a directory site and strategies for using them effectively; strategies for handling more complex reference questions; an exploration of the larger issues of Internet reference, including e-mail reference. Each section features suggestions on strategies and gives real-life examples and practical exercises to build evaluation skills. There are also appendices including a directory of reference resources and online sources of facts and figures.