Dictators, perverts, temperamental or volatile characters, etc. the authors paint the portraits of tyrannical leaders and then formulate proposals about how to reconsider the individual so he can fulfi ll his potential. This work gives managers the keys to success so they can reinvent the relationships at work and develop a culture of caring. “By brilliantly clarifying the concept of caring and illustrating it with multiple perspectives, the authors successfully develop a masterful and pragmatic synthesis of a vital area of focus for managerial development.” PHILIPPE GABILLIET, PROFESSOR AT ESCP EUROPE “This book demonstrates that caring is at the heart of management in the 21st century. The route to follow is demanding, but gratifying, and above all, effective.” Eric Albert, PSYCHIATRIST AND BUSINESS CONSULTANT “Placing caring at the heart of an organization makes work a humanistic reality. This book is fi lled with advice and illustrated with examples. It will guide you to economic and social success.” Emmanuel Jaffelin, PHILOSOPHER