Zeinab Karake-Shalhoub's Books

Trust and Loyalty in Electronic Commerce

An Agency Theory Perspective

By: Zeinab Karake-Shalhoub

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Trust and Loyalty in Electronic Commerce

An Agency Theory Perspective

By: Zeinab Karake-Shalhoub

Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges. She identifies several trust-building measures, including privacy statements, the existence of a chief privacy officer, and a trusted third-party seal of approval; companies are then evaluated based on an index of those trust builders. She demonstrates that there is a positive relationship between management ownership and trust, and that managers who fail to protect the interests of their stockholders-as well as their own-will never gain customer loyalty. Any business considering a move into e-commerce, or re-evaluating an earlier investment in online marketing and retailing, will benefit greatly from Karake-Shalhoub's insights. The timeliness of this study—the first of its kind—and its unique agency-theory perspective allow for an analysis of the appropriateness of e-business and e-commerce for certain businesses. What are e-commerce businesses that are developing loyalty and building trust doing differently than their less successful competitors? How are successful companies moving from traditional applications to the new breed of integrated e-commerce architectures? Karake-Shalhoub answers these and other pressing questions for senior and mid-level managers and strategic planners, corporate executives charged with incorporating an e-commerce strategy into their long-range plans, chief privacy officers, regulatory policymakers, and students of e-commerce, customer relationship management, and online marketing.

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Page Count

240

Publisher

Bloomsbury Publishing USA

Published Date

ISBN 10

0313011621

ISBN 13

9780313011627

Cyber Law and Cyber Security in Developing and Emerging Economies

By: Zeinab Karake-Shalhoub,Lubna Al Qasimi

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Cyber Law and Cyber Security in Developing and Emerging Economies

By: Zeinab Karake-Shalhoub,Lubna Al Qasimi

This timely and important book illuminates the impact of cyber law on the growth and development of emerging and developing economies. Using a strong theoretical framework firmly grounded in resource-based and technology diffusion literature, the authors convey a subtle understanding of the ways public and private sector entities in developing and emerging countries adopt cyber space processes. This book reveals that the diffusion of cyber activities in developing and emerging economies is relatively low, with the main stumbling blocks resting in regulatory, cultural, and social factors. The authors argue that cyber crimes constitute a prime obstacle to the diffusion of e-commence and e-governments in developing economies, and governments have an important role in developing control mechanisms in the form of laws. However, setting appropriate policies and complementary services, particularly those affecting the telecommunications sector and other infrastructure, human capital and the investment environment, severely constrains Internet access. Using both strategic and operational perspectives, the authors discuss the concrete experience of constructing and implementing cyber laws and cyber security measures in developing and emerging countries, and analyse their content and appropriateness. Professionals, academics, students, and policymakers working in the area of cyber space, e-commerce and economic development, and United Nations entities working closely with the Millennium Development Goals, will find this book an invaluable reference.

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Page Count

247

Publisher

Edward Elgar Publishing

Published Date

ISBN 10

1849803382

ISBN 13

9781849803380

The Diffusion of E-commerce in Developing Economies

A Resource-based Approach

By: Zeinab Karake-Shalhoub,Lubna Al Qasimi

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The Diffusion of E-commerce in Developing Economies

A Resource-based Approach

By: Zeinab Karake-Shalhoub,Lubna Al Qasimi

Business managers in developing countries would find in this volume a solid background to e-commerce at large, and to its significance within a wider framework of a resource-based view of their business and of the national economic settings within which they operate. The book is of special importance to the academic community of Internet students, as well as for those interested in economic development, by providing a pioneering insight into the issue of e-commerce in developing countries which may emerge strongly in the upcoming years. Aharon Kellerman, Growth and Change Undoubtedly an important contribution. E-commerce is a technology which holds the possibility of levelling the global trading playing field. This book provides a necessary review of current issues in e-commerce in developing economies, and a useful collection of good practice and solid theory for scholars, policymakers and professionals. John Peters, Emerald Group Publishing Limited, UK This is a road map of some of the challenges governments and companies face, in terms of physical and human infrastructure, as countries wrestle with a rapidly changing commercial environment. As the virtual world conquers ever more of the material world, countries that adapt and adopt to a cyber reality will likely do better. If you are doing business or setting policy in a developing country, you want to understand and address the issues raised in this book. Juan Enriquez, CEO, Biotechonomy, US and author of The Untied States of America and As the Future Catches You The authors of this unique volume provide a timely and valuable perspective on how technology and the Internet revolution are changing business and spurring development across the world, especially in emerging countries. Utilizing a framework grounded in rigorous theory, they provide a fine-grained understanding of electronic commerce adoption processes by public and private sector entities in developing countries. In so doing, they consider how each exchange encounter is shaped by, and in turn shapes, relational characteristics that form the basis for growth and development. Using a resource-based view of economies, the authors hypothesize that differences in the adoption of electronic commerce technologies in developing economies can be attributed to a sense-and-respond capability of governments with respect to new technologies, which they term technological opportunism . One of their main objectives is to establish the distinctiveness of technology opportunities from related constructs, such as innovativeness, and show that it offers a significantly better explanation of technology adoption and diffusion than do existing constructs. The book examines a number of developing countries experiences with electronic government, bringing real life experience to the adoption of an e-government model by looking at the issue from strategic as well as operational perspectives. The volume s ground-breaking research and conclusions will be of great interest to professionals, researchers and students in the areas of e-commerce and economic development; government officials of developing and newly industrialized countries contemplating e-government initiatives; and information technology managers.

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Page Count

284

Publisher

Edward Elgar Publishing

Published Date

ISBN 10

1847202993

ISBN 13

9781847202994

Organizational Downsizing, Discrimination, and Corporate Social Responsibility

By: Zeinab Karake-Shalhoub

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Organizational Downsizing, Discrimination, and Corporate Social Responsibility

By: Zeinab Karake-Shalhoub

Organizational restructuring and corporate downsizing can have a significant impact on the perceived social responsibility and responsiveness of any firm. This book analyzes the phenomenon by identifying the nature and types of structural or functional relationships that exist between downsizing and organizational performance variables, on the one hand, and organizational social responsiveness on the other. It looks at changes in the use of various restructuring techniques to improve efficiency and effectiveness and the effects of these changes on the organizational citizenship standing in the community. It goes on to add to the understanding of the general phenomenon of downsizing by examining its relationship to the level and pervasiveness of corporate social responsibility. Karake-Shalhoub addresses three questions. First, is corporate downsizing related to improvement in organizational financial performance? Second, is there any relationship between downsizing and corporate social responsibility? Third, what is the nature of this relationship? The book will be attractive to management theory scholars, social responsibility and ethics researchers and practitioners, organizational development researchers and practitioners, and human resource scholars.

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Page Count

176

Publisher

Bloomsbury Publishing USA

Published Date

ISBN 10

0313007543

ISBN 13

9780313007545

Enforcing Cybersecurity in Developing and Emerging Economies

Institutions, Laws and Policies

By: Zeinab Karake,Rana A. Shalhoub,Huda Ayas

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Enforcing Cybersecurity in Developing and Emerging Economies

Institutions, Laws and Policies

By: Zeinab Karake,Rana A. Shalhoub,Huda Ayas

This unique, innovative examination of cyberspace policies and strategies and their relation to cyber laws and regulations in developing and emerging economies uses economic, political, and social perspectives as a vehicle for analysis. With cyber risk at the top of the global agenda as high-profile breaches increase worries that cybersecurity attacks might compromise the world economy, this analysis becomes relevant across disciplines.

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Page Count

210

Publisher

Edward Elgar Publishing

Published Date

ISBN 10

1785361333

ISBN 13

9781785361333

Trust and Loyalty in Electronic Commerce

An Agency Theory Perspective

By: Zeinab Karake-Shalhoub

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Trust and Loyalty in Electronic Commerce

An Agency Theory Perspective

By: Zeinab Karake-Shalhoub

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Solve jigsaw puzzle

Age

Page Count

240

Publisher

Bloomsbury Publishing USA

Published Date

ISBN 10

0313011621

ISBN 13

9780313011627

Book's by Zeinab Karake-Shalhoub

Trust and Loyalty in Electronic Commerce

Trust and Loyalty in Electronic Commerce

Cyber Law and Cyber Security in Developing and Emerging Economies

Cyber Law and Cyber Security in Developing and Emerging Economies

The Diffusion of E-commerce in Developing Economies

The Diffusion of E-commerce in Developing Economies

Organizational Downsizing, Discrimination, and Corporate Social Responsibility

Organizational Downsizing, Discrimination, and Corporate Social Responsibility

Enforcing Cybersecurity in Developing and Emerging Economies

Enforcing Cybersecurity in Developing and Emerging Economies

Trust and Loyalty in Electronic Commerce

Trust and Loyalty in Electronic Commerce

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