Leadership and Management Development programs have helped companies of every size become high-performing organizations. This practical guide sets out a blueprint for establishing, administering, and evaluating a planned in-house Management Development program and is geared to addressing the training, education, and development needs of supervisors, managers, executives, and others who exert leadership in organizational settings. It reviews important topics such as how to make a case for an in-house program, defining the program, setting policy, establishing goals and objectives, assessing needs, recruiting someone to oversee the program, and evaluating results. The material is based on surveys of Management Development professionals, key literature in the area, and first hand experience. In this how-to-do-it start-up guide, Rothwell and Kazanas provide important background on leadership and management development programs, defining the parameters of a typical organizational program. They review such important topics as the planning and design of a program, formal, informal, and special leadership and management development methods, and evaluation of organizational efforts. Human resource development specialists and human resources managers, workplace learning and performance practitioners, CEOs, CIOs and supervisors will find this guide comprehensive and valuable.
As organizations face a loss of people due to retirement, resignation, or disability, leaders are paying more attention to their talent management strategies, from grooming internal successors to aggressively recruiting from their competitors. The need is most acute in technical and other "knowledge" areas, where the loss of a particular skill set demands an equally focused response. Invaluable Knowledge clarifies the unique (and urgent) issues of attracting, developing, retaining,and transferring the knowledge of IT professionals, engineers, accountants, analysts, and other specialists. The book's structure follows a typical talent cycle, from identifying recruitment challenges, to hiring and training top talent, to building career development initiatives, and finally, to laying the groundwork for the next generation. Invaluable Knowledge makes an indisputable case for the importance of this specific facet of talent management, and offers practical examples, repeatableprocesses, and a multitude of specific tips to help any organization's talent strategists create seamless transitions and maintain critical knowledge functions indefinitely.
This innovative, comprehensive, and fully integrated management development program provides a vehicle for enabling managers and leaders to participate more effectively in their organization's OD processes. The concepts, models, tools, and other materials have been used successfully to train managers, leaders, and MD/OD personnel in organizations such as IBM, AT&T, Kraft, Baxter Labs, Sears, Caterpiller, and the U.S. Navy, Army, and Air Force. The accompanying CD-ROM contains customizable tools for OD consultants and facilitators as well as additional chapter material.
Emphasizing learning skills as a metacompetency in the changing workplace, Rothwell (human resource development, Pennsylvania State U.) debuts two research studies: one examined workplace learner roles and competencies, while the other gathered hundreds of workers' perceptions of the learning climate of diverse workplaces. Seeking to transform training into learning departments, he identifies learning process steps; learner roles, competencies, and outputs; and ways that organizational conditions encouraging learning can be reinforced by workplace learning and performance practitioners, managers, academicians, and workers. Appends a study summary, interviewee responses, and assessment instruments. AMACOM is a division of the American Management Association. Annotation copyrighted by Book News, Inc., Portland, OR
Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.
This book has two things going for it that are rarely combined—it is fundamentally purposeful and it is useful. As the authors point out, there is a trilogy of needs confronting any business leader with a change agenda and/or transitioning into a new top role: influence, coalition building, and performance consulting. Of the three, performance consulting has received the least amount of attention in both the public and private-sector businesses. Because the focus on performance consulting rests primarily on the worker and the workplace environment, the authors contend that we must have a picture of how that environment has changed over the years. In this book, visionary leaders of community colleges will present their views about the present challenges and future approaches needed for community colleges to be successful.
Taxpayers deserve the very best from public services, and first-rate public services can only be provided by outstanding government workers. Federal human resource managers face the challenge of attracting and retaining high-caliber individuals within the constraints of ever-tightening budgets and often-conflicting political directives. From a talent management perspective, Optimizing Talent in the Federal Workforce explores: • Best practices for recruiting and selecting employees • Proven methods for developing and training employees • Optimal deployment and placement processes. This text is a must-read for anyone in or working toward a government management position.
While many employers have traditionally viewed their younger employees as their most precious assets, the truth is that their more seasoned workers are often their most valuable. Written by experts in the field of workforce education and the management of older workers, Working Longer gives recruiters, managers, and trainers the tools they need to nurture and empower these vital employees, such as: * creative strategies for recruiting retirees and developing a senior friendly workplace* career and performance management techniques for effectively motivating and engaging older workers* instructional design facilitation methods that will enable older workers to upgrade their skills.With compassion and wisdom, this is the only book that shows employers how to value, coach, and keep their most experienced people
From this experienced author team whose previous book, Strategic Human Resource Leader, first introduced the concept of HR transformation, comes this detailed exploration of today's workforce and workplace trends that drive the need for HR to radically rethink, reinvent, and reposition its role within the organization. With data culled from the authors' first-ever 20+year longitudianl study of how general managers view HR's focus and performance, Human Resource Transformation explores the new role of HR leadership, especially when facing the challenges of outsourcing, and presents an action plan for aligning and implementing a new agenda for connecting the HR function to the success of the organization.
The Strategic Development of Talent moves beyond HRD to apply the principles of strategic business planning to talent management, knowledge management and workplace learning, and it has been retitled to underscore this emphasis. Anyone who wishes to use talent to support organizational strategy including CEOs, operating managers, and HR, HRD and WLP practitioners will find this text both informative and practical.
Many people who work in Workforce Development in Community Colleges have not had the benefit of courses or a degree program in Workforce Development. For that reason, when they join a community college, they often need a primer on the purpose, goals and nature of workforce development. This book is intended for that purpose. It can help newly-hired community college staff members, administrators, and even board of trustees members on the important workforce development mission of a community college.
This important resource offers an understanding of the basic principles that underlie training methods and the use of technology training in the workplace. The authors provide a primer for the four pervading and more advanced technologies used in business training—the Internet, computer-based training, knowledge management systems, and decision support tools. Appropriate for those who have little or no formal training in educational technology, this book addresses such topics as the decision to use, the pros and cons for using, and presentation strategies for media as varied as the Internet, teleconferencing, videoconferencing, satellite distance learning, and electronic performance support systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
This timely guide explains how businesses can effectively integrate and coordinate career and succession planning programs to meet the personnel demands of the future. Drawing on their experience and expertise with workforce development, the authors of this book based its content on a single but important premise. With global economic instability, a slowdown in workforce growth, extraordinary competition for the best talent, and the rapid advance of technology, there is an immediate need to integrate career and succession planning programs. Explaining how to do just that, this practical, user-friendly guide is the first to link those critical business tools, showing readers how to prepare for tomorrow—and the many years after. The book presents a systematic approach through which businesses can integrate and coordinate career planning and succession planning programs. Part One makes the business case for moving beyond segregated career and succession planning and shows why they must be integrated. Part Two offers foundations for integration, while Part Three outlines the strategies that can make integration a reality. Part Four addresses the future of career development and succession planning. Other topics include the future of organizational infrastructure and the implications of a diverse workforce. Employee engagement and leadership development are also explored.
Many books have been written about talent management and succession planning but few have focused on how busy managers can incorporate the important task of finding, developing, and keeping the best people into their daily routine. Aimed at managers at all levels and featuring real-world examples this indispensable guide explains why managers, not the HR department, must take the lead in attracting, cultivating, and retaining the most productive, promotable people...and arms them with the practical skills they need to do it...every day.
The book simplifies the complicated and often academic subject of adult learning. He defines the seven kinds of adult intelligence and provides the necessary background for successfully addressing the different learning styles for maximum benefit.
Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.
Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.
This second edition of the best-selling book, Improving On-The-Job Training, provides professional trainers, HR managers, and line managers with a hands-on resource for installing a low-cost, low tech approach to planned on-the-job training program that will improve real-time work performance throughout an entire organization. A comprehensive volume, Improving On-The-Job Training Offers guidelines for establishing an OJT program. Outlines the key management issues that should be addressed when starting up a program. Describes effective methods of training the trainers and learners. Shows how to identify the need for planned on-the-job-training. Explains how to analyze work, worker, and workplace OJT. Offers vital information for preparing and presenting on-the-job training. Illustrates how to evaluate results of OJT. Describes aids to planned on-the-job training. Includes six valuable lessons about planned OJT programs.
As organizations strive to meet stringent budgets, the mandate to produce greater results with fewer resources is no longer sufficient. Rather than accepting less, managers and executives must strive for better--evaluating every process and every role and doing away with assumptions about how work gets done and who does it in order to streamline processes and maximize efficiency. William Rothwell, who was honored with the ASTD Distinguished Contribution Award in Workplace Learning and Peformance, presents a system for analyzing work and selecting the ideal combination of cost-effective resources--employees, consultants, contractors, temporary workers, and vendors--to accomplish it. Lean but Agile does this by teaching readers to focus on outcomes and work backwards--exploring the introduction, implementation, and management of lean work and agile staffing methods that will produce those outcomes. You’ll also learn about advantageous changes in hiring, goal-setting, learning and development, and performance management, and the fundamental role technology can play in transforming your processes. Packed with practical advice, examples, guides, worksheets, diagrams, and metrics, Lean but Agile will help leaders, managers, and human resource professionals optimize their workforces while still achieving superior results.
The first of a four-part role series for the workplace learning and performance profession, this title focuses on the WLP Analyst role to isolate and troubleshoot the possible causes of human performance gaps plus how to identify areas in need of improvement.
A global corporate mindset has become increasingly critical in today’s business environment. Yet managers and workers who have little or no exposure to other cultures may have a difficult time acknowledging that a talent development strategy with a global perspective is essential to their success. When considering global talent gaps, it becomes imperative that an organization employ objective, universal methods to measure and address those gaps. In this TD at Work, you will: • Explore the need to think about talent gaps in a global context. • Examine strategies that can define talent gaps in your global workforce. • Identify strategies to assess and close negative gaps and leverage positive gaps.
When the first edition of Instructor Excellence was published in 1992, it became an instant bestseller among professionals who deliver and manage training. This thoroughly revised and updated second edition complements the timeless standards that made the first edition a classic as well as covers relevant developments in the design and delivery of training, including online and videoconferencing facilitation and current research on what sets exemplary instructors apart from the average.
This important resource offers an understanding of the basic principles that underlie training methods and the use of technology training in the workplace. The authors provide a primer for the four pervading and more advanced technologies used in business training—the Internet, computer-based training, knowledge management systems, and decision support tools. Appropriate for those who have little or no formal training in educational technology, this book addresses such topics as the decision to use, the pros and cons for using, and presentation strategies for media as varied as the Internet, teleconferencing, videoconferencing, satellite distance learning, and electronic performance support systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Why a focus on jobs is not enough Force-fitting employees to job descriptions leads to unhappy people and substandard performance. For years, HR professionals have struggled with this dilemma. But it doesn't have to be that way. Competency-Based Human Resource Management describes a new model of performance management that matches employee talents to the work that must be done. By focusing on the critical competencies that distinguish star performers, HR professionals can transform the way they recruit, select, train, develop, and compensate top-performing employees.
A comprehensive framework for effective real-world instructional design Mastering the Instructional Design Process provides step-by-step guidance on the design and development of an engaging, effective training program. The focus on core competencies of instructional system design helps you develop your skills in a way that's immediately applicable to real-world settings, and this newly updated fifth edition has been revised to reflect the new IBSTPI Competencies and Standards for Instructional Design. With a solid foundation of researched and validated standards, this invaluable guide provides useful insight and a flexible framework for approaching instructional design from a practical perspective. Coverage includes the full range of design considerations concerning the learners, objectives, setting, and more, and ancillaries include design templates, PowerPoint slides, lecture notes, and a test bank help you bring these competencies to the classroom. Instructional design is always evolving, and new trends are emerging to meet the ever-changing needs of learners and exploit the newest tools at our disposal. This book brings together the latest developments and the most effective best practices to give you a foolproof framework for successfully managing instructional design projects. Detect and solve human performance problems Analyze needs, learners, work settings, and work Establish performance objectives and measurements Deliver effective instruction in a variety of scenarios Effective training programs don't just happen. Instructional design is a complex field, and practitioners must be skilled in very specific areas to deliver a training program that engages learners and makes the learning 'stick.' Mastering the Instructional Design Process is a comprehensive handbook for developing the skillset that facilitates positive training outcomes.
This book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials. Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for the money. If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you? Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes. Apart from delivering better results and greater ROI, organizations can differentiate themselves from their competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver. Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems.
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.