William D. Eggers's Books

Governing by Network

The New Shape of the Public Sector

By: Stephen Goldsmith,William D. Eggers

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Governing by Network

The New Shape of the Public Sector

By: Stephen Goldsmith,William D. Eggers

A fundamental, but mostly hidden, transformation is happening in the way public services are being delivered, and in the way local and national governments fulfill their policy goals. Government executives are redefining their core responsibilities away from managing workers and providing services directly to orchestrating networks of public, private, and nonprofit organizations to deliver the services that government once did itself. Authors Stephen Goldsmith and William D. Eggers call this new model “governing by network” and maintain that the new approach is a dramatically different type of endeavor that simply managing divisions of employees. Like any changes of such magnitude, it poses major challenges for those in charge. Faced by a web of relationships and partnerships that increasingly make up modern governance, public managers must grapple with skill-set issues (managing a contract to capture value); technology issues (incompatible information systems); communications issues (one partner in the network, for example, might possess more information than another); and cultural issues (how interplay among varied public, private, and nonprofit sector cultures can create unproductive dissonance). Governing by Network examines for the first time how managers on both sides of the aisle, public and private, are coping with the changes. Drawing from dozens of case studies, as well as established best practices, the authors tell us what works and what doesn’t. Here is a clear roadmap for actually governing the networked state for elected officials, business executives, and the broader public.

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Page Count

234

Publisher

Rowman & Littlefield

Published Date

ISBN 10

0815797524

ISBN 13

9780815797524

The Solution Revolution

How Business, Government, and Social Enterprises Are Teaming Up to Solve Society's Toughest Problems

By: William D. Eggers,Paul Macmillan

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The Solution Revolution

How Business, Government, and Social Enterprises Are Teaming Up to Solve Society's Toughest Problems

By: William D. Eggers,Paul Macmillan

Government Alone Can’t Solve Society’s Biggest Problems World hunger. Climate change. Crumbling infrastructure. It’s clear that in today’s era of fiscal constraints and political gridlock, we can no longer turn to government alone to tackle these and other towering social problems. What’s required is a new, more collaborative and productive economic system. The Solution Revolution brings hope—revealing just such a burgeoning new economy where players from across the spectrum of business, government, philanthropy, and social enterprise converge to solve big problems and create public value. By erasing public-private sector boundaries, the solution economy is unlocking trillions of dollars in social benefit and commercial value. Where tough societal problems persist, new problem solvers are crowdfunding, ridesharing, app-developing, or impact-investing to design innovative new solutions for seemingly intractable problems. Providing low-cost health care, fighting poverty, creating renewable energy, and preventing obesity are just a few of the tough challenges that also represent tremendous opportunities for those at the vanguard of this movement. They create markets for social good and trade solutions instead of dollars to fill the gap between what government can provide and what citizens need. So what drives the solution economy? Who are these new players and how are their roles changing? How can we grow the movement? And how can we participate? Deloitte’s William D. Eggers and Paul Macmillan answer these questions and more, and they introduce us to the people and organizations driving the revolution—from edgy social enterprises growing at a clip of 15 percent a year, to megafoundations, to Fortune 500 companies delivering social good on the path to profit. Recyclebank, RelayRides, and LivingGoods are just a few of the innovative organizations you’ll read about in this book. Government cannot handle alone the huge challenges facing our global society—and it shouldn’t. We need a different economic paradigm that can flexibly draw on resources, combine efforts, and create value, while improving the lives of citizens. The Solution Revolution shows the way.

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Page Count

306

Publisher

Harvard Business Press

Published Date

ISBN 10

1422192202

ISBN 13

9781422192207

If We Can Put a Man on the Moon

Getting Big Things Done in Government

By: William D. Eggers,John O'Leary

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If We Can Put a Man on the Moon

Getting Big Things Done in Government

By: William D. Eggers,John O'Leary

The American people are frustrated with their government-dismayed by a series of high-profile failures (Iraq, Katrina, the financial meltdown) that seems to just keep getting longer. Yet our nation has a proud history of great achievements: victory in World War II, our national highway system, welfare reform, the moon landing. We need more successes like these to reclaim government's legacy of competence. In If We Can Put a Man on the Moon, William Eggers and John O'Leary explain how to do it. The key? Understand-and avoid-the common pitfalls that trip up public-sector leaders during the journey from idea to results. The authors identify pitfalls including: -The Partial Map Trap: Fumbling handoffs throughout project execution -The Tolstoy Syndrome: Seeing only the possibilities you want to see -Design-Free Design: Designing policies for passage through the legislature, not for implementation -The Overconfidence Trap: Creating unrealistic budgets and timelines -The Complacency Trap: Failing to recognize that a program needs change At a time of unprecedented challenges, this book, with its abundant examples and hands-on advice, is the essential guide to making our government work better. A must-read for every public official, this book will be of interest to anyone who cares about the future of democracy.

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Page Count

321

Publisher

Harvard Business Press

Published Date

ISBN 10

1422155129

ISBN 13

9781422155127

Delivering on Digital

The Innovators and Technologies That Are Transforming Government

By: William D. Eggers

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Delivering on Digital

The Innovators and Technologies That Are Transforming Government

By: William D. Eggers

The government reform expert and acclaimed author of The Solution Revolution presents a roadmap for navigating the digital government era. In October 2013, HealthCare.gov went live—and promptly crashed. Poor website design was getting in the way of government operations, and the need for digital excellence in public institutions was suddenly crystal clear. Hundreds of the tech industry’s best and brightest dedicated themselves to redesigning the government’s industrial-era frameworks as fully digital systems. But to take Washington into the 21st century, we have to start by imagining a new kind of government. Imagine prison systems that use digital technology to return nonviolent offenders promptly and securely into society. Imagine a veteran’s health care system built around delivering a personalized customer experience for every Vet. We now have the digital tools—such as cloud computing, mobile devices, and analytics—to stage a real transformation. Delivering on Digital provides the handbook to make it happen. A leading authority on government reform, William D. Eggers knows how we can use tech-savvy teams, strong leadership, and innovative practices to reduce the risks and truly achieve a digitally transformed government.

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Page Count

267

Publisher

RosettaBooks

Published Date

ISBN 10

079534757X

ISBN 13

9780795347573

Revolution at the Roots

Making Our Government Smaller, Better, and Closer to Home

By: William D. Eggers,John O'Leary

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Revolution at the Roots

Making Our Government Smaller, Better, and Closer to Home

By: William D. Eggers,John O'Leary

A revolution is sweeping across America's states and cities. From governers such as Christine Todd Whitman in New Jersey, to New York's mayor Rudy Guiliani in New York, the revolutionairies are not just against big government, but also distant government. Groups of citizens have banded together with these enterprising leaders to experiment with a wide range of new approaches to governance--the future of political change in America.

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Page Count

440

Publisher

Simon and Schuster

Published Date

ISBN 10

0028740270

ISBN 13

9780028740270

Government 2.0

Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy

By: William D. Eggers

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Government 2.0

Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy

By: William D. Eggers

Unhyped and therefore unnoticed, technology is altering the behavior and mission of city halls, statehouses, schools, and federal agencies across America. From transportation to education to elections to law enforcement (or, as we're now referring to it, 'homeland security'), the digital revolution is transforming government and politics, slashing bureaucracies; improving services; producing innovative solutions to some of our nation's thorniest problems; changing the terms of the Left/Right political debate; and offering ordinary people access to a degree of information and individual influence until recently accessible only to the most powerful citizens, finally redeeming the Founding Fathers' original vision for our democracy, and enriching American life and society in the process. Based on interviews with over 500 leading politicians, researchers, technology industry CEOs and leaders, futurists and front-line public employees, Government 2.0 journeys across America and overseas to demonstrate the promise and perils of this emerging world and offer a likely road map to its implementation. You'll hear from technology executives preparing for an onrushing future when, for many citizens, most government interactions could take place on private-sector websites; from bureaucrats like OSHA's Ed Stern fighting to get their agencies to adopt expert systems technology; from William Bennett, whose virtual education company offers a glimpse into one possible future of American education; and from Governor Jeb Bush and former Mayor Rudolph Giuliani as they endeavor to overcome bureaucratic inertia to provide more open, efficient, and effective governments. Rich with anecdotes and case studies, Government 2.0 is a must read for every entrepreneur frustrated by paperwork, every parent who's sick of being surprised by bad report cards, every commuter stuck in traffic, every activist trying to fight City Hall, and every taxpayer who cares about the future of government.

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Page Count

314

Publisher

Rowman & Littlefield

Published Date

ISBN 10

0742541762

ISBN 13

9780742541764

Bridgebuilders

How Government Can Transcend Boundaries to Solve Big Problems

By: William D. Eggers,Donald F. Kettl

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Bridgebuilders

How Government Can Transcend Boundaries to Solve Big Problems

By: William D. Eggers,Donald F. Kettl

In the face of ever more complex societal challenges, this book provides an essential new model for transforming the public sector and getting things done. Pandemics. Climate change. Refugee resettlement. Global supply chains. We face a new generation of complex problems that stretch across the public and private sectors and flow over organizational boundaries. To meet the moment, we need a fresh, new approach that strengthens institutions and government agencies by breaking free from organizational boxes and rigid, top-down leadership. As William D. Eggers, executive director of Deloitte's Center for Government Insights, and Donald F. Kettl, public management scholar, show in this indispensable book, we need a government of bridgebuilders who collaborate with partners—inside and outside government—to get the job done. These leaders manage horizontally instead of vertically; they see their role as connectors; and they identify which players have the assets needed to solve the unprecedented problems at hand. Each chapter examines one of the ten core principles of bridgebuilding and features practical tips and dynamic cases of how effective leaders have put each bridgebuilding principle to work. The book also includes a special section that helps government leaders create a hundred-day bridgebuilding plan. Throughout, Eggers and Kettl tell fascinating and instructive stories about some of today's bridgebuilders—federal, state, and local government leaders who transcend boundaries, partner across sectors, and get stuff done. Trusted and effective government has never been more important than today. Bridgebuilders provides a new model that current government decision makers—as well as young leaders who aspire to public service—can learn from and apply right now to transform government and restore public trust.

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Page Count

167

Publisher

Harvard Business Press

Published Date

ISBN 10

1647825121

ISBN 13

9781647825126

Bridgebuilders

How Government Can Transcend Boundaries to Solve Big Problems

By: William D. Eggers,Donald F. Kettl

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Bridgebuilders

How Government Can Transcend Boundaries to Solve Big Problems

By: William D. Eggers,Donald F. Kettl

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Solve jigsaw puzzle

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167

Publisher

Harvard Business Press

Published Date

ISBN 10

1647825121

ISBN 13

9781647825126

Book's by William D. Eggers

Governing by Network

Governing by Network

The Solution Revolution

The Solution Revolution

If We Can Put a Man on the Moon

If We Can Put a Man on the Moon

Delivering on Digital

Delivering on Digital

Revolution at the Roots

Revolution at the Roots

Government 2.0

Government 2.0

Bridgebuilders

Bridgebuilders

Bridgebuilders

Bridgebuilders

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