Fundamental Economic Principles, Methods, and Tools for Addressing Human Systems Integration Issues and Tradeoffs Human Systems Integration (HSI) is a new and fundamental integrating discipline designed to help move business and engineering cultures toward more human-centered systems. Integrating consideration of human abilities, limitations, and preferences into engineering systems yields important cost and performance benefits that otherwise would not have been accomplished. In order for this new discipline to be effective, however, a cultural change—starting with organizational leadership—is often necessary. The Economics of Human Systems Integration explains the difficulties underlying valuation of investments in people's training and education, safety and health, and work productivity. It provides an overview of how the field of economics addresses these difficulties, focusing on human issues associated with design, development, production, operations, maintenance, and sustainment of complex systems. The set of thought leaders recruited as contributors to this volume collectively provides a compelling set of data and principles for assessing the economic value of investing in people, not just in general but in specific investment situations. The early chapters provide the contexts for HSI and investment analysis, illustrating the enormous difference context makes in how issues are best framed and analyzed. A host of practical methods and tools for investment valuation are then presented. Provided are: A variety of real-world applications of economic analysis ranging from military acquisition and automotive investment to healthcare and high-tech investments in general, in both the U.S. and abroad A range of economics-based methods and tools for cost analysis, cost-benefit analysis, and investment analysis, as well as sources of data for performing such analyses Differing perspectives on economic decision-making, including a range of private sector points of view, as well as government and regulatory perspectives In addition, five real-world case studies illustrate how such valuations have been done and their major impacts on investment decisions. HSI professionals, systems engineers, and finance professionals who address investment analysis will appreciate the wide range of methods and real-life applications; senior undergraduates and masters-level graduate students will find this to be an excellent textbook that provides theory and supports practice.
New for the third edition, chapters on: Complete Exercise of the SE Process, System Science and Analytics and The Value of Systems Engineering The book takes a model-based approach to key systems engineering design activities and introduces methods and models used in the real world. This book is divided into three major parts: (1) Introduction, Overview and Basic Knowledge, (2) Design and Integration Topics, (3) Supplemental Topics. The first part provides an introduction to the issues associated with the engineering of a system. The second part covers the critical material required to understand the major elements needed in the engineering design of any system: requirements, architectures (functional, physical, and allocated), interfaces, and qualification. The final part reviews methods for data, process, and behavior modeling, decision analysis, system science and analytics, and the value of systems engineering. Chapter 1 has been rewritten to integrate the new chapters and updates were made throughout the original chapters. Provides an overview of modeling, modeling methods associated with SysML, and IDEF0 Includes a new Chapter 12 that provides a comprehensive review of the topics discussed in Chapters 6 through 11 via a simple system – an automated soda machine Features a new Chapter 15 that reviews General System Theory, systems science, natural systems, cybernetics, systems thinking, quantitative characterization of systems, system dynamics, constraint theory, and Fermi problems and guesstimation Includes a new Chapter 16 on the value of systems engineering with five primary value propositions: systems as a goal-seeking system, systems engineering as a communications interface, systems engineering to avert showstoppers, systems engineering to find and fix errors, and systems engineering as risk mitigation The Engineering Design of Systems: Models and Methods, Third Edition is designed to be an introductory reference for professionals as well as a textbook for senior undergraduate and graduate students in systems engineering.
This book is about people who operate, maintain, design, research, and manage complex systems, ranging from air traffic control systems, process control plants and manufacturing facilities to industrial enterprises, government agencies and universities. The focus is on the nature of the work these types of people perform, as well as the human abilities and limitations that usually enable and sometimes hinder their work. In particular, this book addresses how to best enhance abilities and overcome limitations, as well as foster acceptance of the means to these ends.
The trusted handbook—now in a new edition This newly revised handbook presents a multifaceted view of systems engineering from process and systems management perspectives. It begins with a comprehensive introduction to the subject and provides a brief overview of the thirty-four chapters that follow. This introductory chapter is intended to serve as a "field guide" that indicates why, when, and how to use the material that follows in the handbook. Topical coverage includes: systems engineering life cycles and management; risk management; discovering system requirements; configuration management; cost management; total quality management; reliability, maintainability, and availability; concurrent engineering; standards in systems engineering; system architectures; systems design; systems integration; systematic measurements; human supervisory control; managing organizational and individual decision-making; systems reengineering; project planning; human systems integration; information technology and knowledge management; and more. The handbook is written and edited for systems engineers in industry and government, and to serve as a university reference handbook in systems engineering and management courses. By focusing on systems engineering processes and systems management, the editors have produced a long-lasting handbook that will make a difference in the design of systems of all types that are large in scale and/or scope.
Failures are a common phenomena in civilization. Things fail and society responds, often very slowly, sometimes inappropriately. What kinds of things go wrong? Why do they go wrong? How do people and organizations react to failures, and what are the best ways to react? William B. Rouse takes an analytic approach to these questions and addresses eighteen well-known cases of high-consequence failures. He employs a multi-level framework to integrate findings across the case studies, and in turn uses these to outline a conceptual approach to integrated failure management. Though diverse in their causes and outcomes, his analysis shows that the conceptual design of an integrated approach to failure management can encompass each of the case studies, all of which would have benefitted from the same conceptual decision support architecture. This enables cross-cutting system design principles and practices, assuring that failure management in every new domain and context need not start with a blank slate.
Computing Possible Futures provides an easy to digest tour of modeling, simulation, analytics, and AI and how these technologies can enable better decision making.
Public-private ecosystems are central to the functioning and provisioning of most essential ecosystems, e.g., security, healthcare, education, and environment. These ecosystems face challenges of governance, diverse constituencies, numerous advocacy organizations, incompatible outcome metrics, and persistent media attention, to name a few. There is a wide range of public and private players involved in operating, sustaining, and investing in these ecosystems, including stakeholders from government, industry, academia, non-governmental organizations and the overall public. Fundamental change requires understanding a wide range of interests and accommodating change strategies accordingly. Transforming these ecosystems easily qualify as "wicked problems," which are social or cultural problems laced with incomplete or contradictory knowledge, large numbers of people and opinions, substantial economic burdens, and the interconnected nature of these problems with other problems. Transforming Public-Private Ecosystems addresses these challenges for four important ecosystems, and provides an integrated perspective for understanding and enabling change. An overall analytic framework is presented and illustrated with 36 case studies of change and innovation"--
Explains multi-level models of enterprise systems and covers modeling methodology This book addresses the essential phenomena underlying the overall behaviors of complex systems and enterprises. Understanding these phenomena can enable improving these systems. These phenomena range from physical, behavioral, and organizational, to economic and social, all of which involve significant human components. Specific phenomena of interest and how they are represented depend on the questions of interest and the relevant domains or contexts. Modeling and Visualization of Complex Systems and Enterprises examines visualization of phenomena and how understanding the relationships among phenomena can provide the basis for understanding where deeper exploration is warranted. The author also reviews mathematical and computational models, defined very broadly across disciplines, which can enable deeper understanding. Presents a 10 step methodology for addressing questions associated with the design or operation of complex systems and enterprises Examines six archetypal enterprise problems including two from healthcare, two from urban systems, and one each from financial systems and defense systems Provides an introduction to the nature of complex systems, historical perspectives on complexity and complex adaptive systems, and the evolution of systems practice Modeling and Visualization of Complex Systems and Enterprises is written for graduate students studying systems science and engineering and professionals involved in systems science and engineering, those involved in complex systems such as healthcare delivery, urban systems, sustainable energy, financial systems, and national security.
An argument that understanding healthcare delivery as a complex adaptive system will help us design a system that yields better health outcomes. Breakthroughs in medical science, innovations in medical technologies, and improvements in clinical practices occur today at an increasingly rapid rate. Yet because of a fragmented healthcare delivery system, many Americans are unable to benefit from these developments. How can we design a system that can provide high-quality, affordable healthcare for everyone? In this book, William Rouse and Nicoleta Serban introduce concepts, principles, models, and methods for understanding, and improving, healthcare delivery. Approaching the topic from the perspectives of engineering and statistics, they argue that understanding healthcare delivery as a complex adaptive system will help us design a system that is more efficient, effective, and equitable. The authors use multilevel simulation models as a quantitative tool for evaluating alternate ways of organizing healthcare delivery. They employ this approach, for example, in their discussions of affordability, a prevention and wellness program, chronic disease management, and primary care accessibility for children in the Medicaid program. They also consider possible benefits from a range of technologies, including electronic health records and telemedicine; data mining as an alternative to randomized trials; conceptual and analytical methodologies that address the complexity of the healthcare system; and how these principles, models, and methods can enable transformational change.
A systems-level approach to reducing liability through process improvement Forensic Systems Analysis: Evaluating Operations by Discovery presents a systematic framework for uncovering and resolving problematic process failures. Carefully building the causal relationship from process to product, the discussion lays out in significant detail the appropriate and tactical approaches necessary to the pursuit of litigation with respect to corporate operations. Systemic process failures are addressed by flipping process improvement models to study both improvement and failure, resulting in arguments and methodologies relevant to any product or service industry. Guidance on risk analysis of operations combines evaluation of process control, stability, capability, verification, validation, specification, product reliability, serial dependence, and more, providing a robust framework with which to target large-scale nonconforming products and services. Relevant to anyone involved in business, manufacturing, service, and control, this book: Covers process liability and operations management from both engineering and legal perspectives Offers analyses that present novel uses of traditional engineering methods concerning risk and product quality and reliability Takes a rigorous approach to system tactics and constraints related to product and service operations and identifies dysfunctional processes Offers both prescriptive and descriptive solutions to both the plaintiff and the defendant The global economy has created an environment in which huge production volume, complex data bases, and multiple dispersed suppliers greatly challenge industrial operations. This informative guide provides a practical blueprint for uncovering problematic process failures.
From modeling and simulation to games and entertainment With contributions from leaders in systems and organizational modeling, behavioral and social sciences, computing and visualization, and gaming and entertainment, Organizational Simulation both articulates the grand vision of immersive environments and shows, in detail, how to realize it. This book offers unparalleled insight into the cutting edge of the field, since it was written by those who actually researched, designed, developed, deployed, marketed, sold, and critiqued today's best organizational simulations. The coverage is divided into four sections: * Introduction outlines the need for organizational simulation to support strategic thinking, design of unprecedented systems, and organizational learning, including the functionality and technology required to enable this support * Behaviors covers the state of knowledge of individual, group, and team behaviors and performance, how performance can best be supported, how performance is affected by national differences, and how organizational performance can best be measured * Modeling describes the latest approaches to modeling and simulating people, groups, teams, and organizations, as well as narrative contexts and organizational environments within which these entities act, drawing from a rich set of modeling methods and tools * Simulations and Games illustrates a wide range of fielded simulations, games, and entertainment, including the methods and tools employed for designing, developing, deploying, and evaluating these systems, as well as the social implications for the associated communities that have emerged Addressing all levels of organizational simulation architecture with theories and applications, and enabling technologies for each, Organizational Simulation offers students and professionals the premier reference and practical toolbox for this dynamic field.
This book focuses on systems analysis, broadly defined to also include problem formulation and interpretation of proposed alternatives in terms of the value systems of stakeholders. Therefore, the book is a complement, not a substitute to other books when teaching systems engineering and systems analysis. The nature of problem solving discussed in this book is appropriate to a wide range of systems analyses. Thus the book can be used as a stand-alone book for teaching the analysis of systems. Also unique is the inclusion of broad case studies to stress problem solving issues, making How to Do Systems Analysis a complement to the many fine works in systems engineering available today.
Explores the nature of academic enterprises, including why they work the way they do and where such enterprises are headed, with the goal of gaining insights into where change can and will happen This book looks at universities from a whole-enterprise perspective. It explores the steady escalation of the costs of higher education and uses a computational economic model of complex academic enterprises. This model includes component models of research, teaching, administration, and brand value. Understanding the relationships among practices, processes, structure, and ecosystem provides the basis for transforming academia, leveraging its strengths and overcoming its limitations. More specifically, this architecture helps the reader understand how various elements of the enterprise system either enable or hinder other elements of the system, all of which are embedded in a complex behavioral and social ecosystem. Each topic is explored in terms of the levels of the architecture at which it primarily functions. Levers of change within each area are discussed, using many experiences of pursuing such issues in a range of academic enterprises. • Provides a new methodology by taking a more systems-oriented approach to education systems as a whole • Shows how various elements of the enterprise system either enable or hinder other elements of the system • Offers alternative strategies for transformation of academic enterprises Universities as Complex Enterprises: How Academia Works, Why It Works These Ways, and Where the University Enterprise Is Headed is a reference for systems scientists and engineers, economists, social scientists, and decision makers. William B. Rouse is the Alexander Crombie Humphreys Chair within the School of Systems & Enterprises and Director of the Center for Complex Systems and Enterprises at Stevens Institute of Technology, Hoboken, New Jersey. He is also Professor Emeritus, and former Chair, of the School of Industrial and Systems Engineering at the Georgia Institute of Technology, Atlanta, Georgia. Rouse has written hundreds of articles and book chapters, and has authored many books, including most recently Modeling and Visualization of Complex Systems and Enterprises (Wiley, 2015).
An Authoritative Introduction to a Major Subject in Systems Engineering and Management This important volume fills the need for a textbook on the fundamentals of economic systems analysis and assessment, illustrating their vital role in systems engineering and systems management. Providing extensive coverage on key topics, it assumes no prior background in mathematics or economics in order to comprehend the material. The book is comprised of five major parts: Microeconomics: a concise overview that covers production and the theory of the firm; theory of the consumer; market equilibria and market imperfections; and normative or welfare economics, including imperfect competition effects and consumer and producer surplus Program Management Economics: discusses economic valuation of programs and projects, including investment rates of return; cost-benefit and cost-effectiveness analysis; earned value management; cost structures and estimation of program costs and schedules; strategic and tactical pricing issues; and capital investment and options Cost Estimation: reviews cost-estimation technologies involving precedented and unprecedented development, commercial-off-the-shelf (COTS) software, software reuse, application generators, and fourth-generation languages Strategic Investments in an Uncertain World: addresses alternative methods for valuation of firms including Stern Stewart's EVA, Holt's CFROI, and various competing methodologies Contemporary Perspectives: covers ongoing extensions to theory and practice that enable satisfactory treatment of the increasing returns to scale, network effects, and path-dependent issues generally associated with contemporary ultra-large-scale telecommunications and information networks Also discussed in this comprehensive text are normative or welfare economics and behavioral economics; COCOMO I and II and COSYSMO as examples of a cost model; and options-based valuation models and valuation of information technology intensive enterprises. Economic Systems Analysis and Assessment serves as an ideal textbook for senior undergraduate and first-year graduate courses in economic systems analysis and assessment, as well as a valuable reference for engineers and managers involved with information technology intensive systems, professional economists, cost analysts, investment evaluators, and systems engineers.
The first edition of this unique interdisciplinary guide has become the foundational systems engineering textbook for colleges and universities worldwide. It has helped countless readers learn to think like systems engineers, giving them the knowledge, skills, and leadership qualities they need to be successful professionals. Now, colleagues of the original authors have upgraded and expanded the book to address the significant advances in this rapidly changing field. An outgrowth of the Johns Hopkins University Master of Science Program in Engineering, Systems Engineering: Principles and Practice provides an educationally sound, entry-level approach to the subject, describing tools and techniques essential for the development of complex systems. Exhaustively classroom tested, the text continues the tradition of utilizing models to assist in grasping abstract concepts, emphasizing application and practice. This Second Edition features: Expanded topics on advanced systems engineering concepts beyond the traditional systems engineering areas and the post-development stage Updated DOD and commercial standards, architectures, and processes New models and frameworks for traditional structured analysis and object-oriented analysis techniques Improved discussions on requirements, systems management, functional analysis, analysis of alternatives, decision making and support, and operational analysis Supplemental material on the concept of the system boundary Modern software engineering techniques, principles, and concepts Further exploration of the system engineer's career to guide prospective professionals Updated problems and references The Second Edition continues to serve as a graduate-level textbook for courses introducing the field and practice of systems engineering. This very readable book is also an excellent resource for engineers, scientists, and project managers involved with systems engineering, as well as a useful textbook for short courses offered through industry seminars.
This book is about geography, economics, society, and innovation. Why did different regions evolve in different ways? What caused economic priorities and activities to go in one direction or another? The author believes that happenstance played a relatively minor role in this process. There were and are driving forces, as well as success factors. In each ecosystem, ambitious immigrants arrived, displaced native populations, and proceeded to develop and exploit the geography of their ecosystem, which included leveraging water resources for transportation, commerce, irrigation, etc. They often invented the means of development and exploitation, unfortunately including slavery, but also various technical methods, tools, and devices. Inventions that became innovations enabled industries, revenues, profits, and economic growth, initially for the ecosystem and then more broadly. The impacts of geography and economics are profound. Available resources strongly affect the options available for sustainable economic growth. This growth is fueled by technological innovations that are significantly affected by the physical, economic, and social characteristics of the ecosystem of interest. The eight case studies in this book illustrate how patterns of these characteristics impact innovation. They also depict changes over centuries, rather than just decades or years. Today’s crises are often just blips in the ongoing evolution of an innovation ecosystem. There are ups and downs, but the physical, economic, and social characteristics of the ecosystems dominate their evolution. These factors largely determine what potential innovations are pursued, who leads these pursuits, and why they think they can succeed. People and organizations dominate the factors influencing success.
This book comprises a set of stories about being an engineer for many decades and the lessons the author learned from research and practice. These lessons focus on people and organizations, often enabled by technology. The settings range from airplanes, power plants, and communication networks to ecosystems that enable education, healthcare, and transportation. All of these settings are laced with behavioral and social phenomena that need to be understood and influenced. The author’s work in these domains has often led to the question: "Well, why does it work like that?" He invariably sought to understand the bigger picture to find the sources of requirements, constraints, norms, and values. He wanted to understand what could be changed, albeit often with much effort to overcome resistance. He found that higher levels of an ecosystem often provide the resources and dictate the constraints imposed on lower levels. These prescriptions are not just commands. They also reflect values and cultural norms. Thus, the answers to the question were not just technical and economic. Often, the answers reflected eons of social and political priorities. The endeavors related in the book frequently involved addressing emerging realities rather than just the status quo. This book is an ongoing discovery of these bigger pictures. The stories and the lessons related in this book provide useful perspectives on change. The understanding of people and organizations that emerges from these lessons can help to enable transformative change. Fundamental change is an intensely human-centric endeavor, not just for the people and organizations aspiring to change, but also for the people helping them. You will meet many of these people in this book as the stories unfold. The genesis of this book originated in a decision made early in the author’s career. He had developed a habit of asking at the end of each day, "What did I really accomplish today?" This was sometimes frustrating as he was not sure the day had yielded any significant accomplishments. One day it dawned on him that this was the wrong question – He needed to ask, "What did I learn today?" It is always possible to learn, most recently about public health and climate change. In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him – It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged. In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him – It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged.
Games have long played a central role in society – actually a central role in the animal kingdom. Their play provides primary behavioral mechanisms that enable animals to learn and socialize. Indeed, "play" is a core animal activity. The principal focus of this book is on how games foster human playing, learning, and competing, including how we can design games to do this better. The author provides a wealth of real-world examples of how he created games for clients in the domains of education, energy, healthcare, national security, and transportation. He has focused on training and aiding for strategic thinking, product planning, technology development, and business operations. The technologies underlying these games became increasingly sophisticated. This has taken on greater significance as the gaming industry has grown and prospered. Gaming revenues now dwarf film and theater. New games released gain millions of sales within a few days of release. What makes games so appealing? What is the psychology of gaming? Does it vary for card games, board games, simulation games, and online games? What makes a game successful over years? What about sports games? What sociological roles do they play in our society? Why do they claim such energy and devotion? Why are sports stars able to earn enormous contracts? What is the business of these games? Why is it expected to be increasingly lucrative? What strategies might succeed or fail? Who might be the losers and winners? This book addresses all of these questions as well as an overarching question for society – Can online games fundamentally enhance the education of employees and students? The author is convinced they can. This requires, however, that games be designed to achieve these ends. This book is intended to contribute to understanding how to create and evaluate such games. Essentially, games enable employees and managers to play, learn, compete, and achieve in terms of knowledge and skills gained, competencies attained, customers attracted, and economic outcomes. This book explains, illustrates, and motivates investments in these pursuits to these ends.
A human-centered society creatively balances investments in sources of innovation, while also governing in a manner that eventually limits exploitation by originators once innovations have proven their value in the marketplace, broadly defined to include both private and public constituencies. The desired balance requires society to invest in constituencies to be able to create innovations that provide current and future collective benefits, while also assuring society provides laws, courts, police, and military to protect individual rights to life, liberty, and the pursuit of happiness. The balance addresses collectivism vs. individualism. Collectivism emphasizes the importance of the community. Individualism, in contrast, is focused on the rights and concerns of each person. Unity and selflessness or altruism are valued traits in collectivist cultures; independence and personal identity are central in individualistic cultures. Collectivists can become so focused on collective benefits that they ignore sources and opportunities for innovation. Individualists can tend to invest themselves, almost irrationally, in ideas and visions, many of which will fail, but some will transform society. Collectivists need to let individualists exploit their successful ideas. Individualists need to eventually accept the need to provide collective benefits. This book addresses the inherent tension underlying the pursuit of this balance. It has played a central role in society at least since the Industrial Revolution (1760–1840). Thus, the story of this tension, how it regularly emerges, and how it is repeatedly resolved, for better or worse, is almost a couple of centuries old. Creating a human-centered society can be enabled by creatively enabling this balance. Explicitly recognizing the need for this balance is a key success factor. This book draws upon extensive experiences within the domains of transportation and defense, computing and communications, the Internet and social media, health and wellness, and energy and climate. Balancing innovation and exploitation takes varying forms in these different domains. Nevertheless, the underlying patterns and practices are sufficiently similar to enable important generalizations.
Examines current and prospective challenges surrounding global challenges of education, energy, healthcare, security, and resilience This book discusses issues in large-scale systems in the United States and around the world. The authors examine the challenges of education, energy, healthcare, national security, and urban resilience. The book covers challenges in education including America's use of educational funds, standardized testing, and the use of classroom technology. On the topic of energy, this book examines debates on climate, the current and future developments of the nuclear power industry, the benefits and cost decline of natural gases, and the promise of renewable energy. The authors also discuss national security, focusing on the issues of nuclear weapons, terrorism and cyber security. Urban resilience is addressed in the context of natural threats such as hurricanes and floods. Studies the usage of a globalized benchmark for both student and pedagogical performance Covers topics such as surveillance, operational capabilities, movement of resources, and the pros and cons of globalization Examines big data, evolving medical methodologies and effects on the medical educational curriculum, and the positive effects of electronic records in healthcare data Perspectives on Complex Global Challenges: Education, Energy Healthcare, Security, and Resilience serves as a reference for government officials, personnel in security, business executives and system engineers.
The principles of successful market-oriented and human-centered design are used to analyze the formation of a good business enterprise. Focusing on technology based enterprises, the author elaborates on the powerful methods for planning, organization and control; and on starting, growing and maturing organizations that create human-centered products and systems. Case studies include the aerospace, computer and electronics industries, as well as technology-oriented government institutions.
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