Wendi Kaspar Arant's Books

Leading Libraries: How to Create a Service Culture

By: Wyoma vanDuinkerken,Wendi Kaspar Arant

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Leading Libraries: How to Create a Service Culture

By: Wyoma vanDuinkerken,Wendi Kaspar Arant

Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book. Drawing from case studies as well as the literature of business and social sciences, the authors provide guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by Explaining how a service culture reaches beyond the individual leader with positional authority and extends to all individualsShowing ways to build rapport and trust within an organization, and how to balance encouragement with accountabilityDetailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and trainingHelping library leaders create a sustainable service culture through codifying their organization’s values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planningDiscussing the environment of change in libraries, showing how a library’s organizational culture is at the center of being responsive and staying relevantThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.

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Page Count

290

Publisher

American Library Association

Published Date

ISBN 10

0838913121

ISBN 13

9780838913123

Library Storage Facilities

From Planning to Construction to Operation

By: Wyoma van Duinkerken,Wendi Arant Kaspar,Paula Sullenger

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Library Storage Facilities

From Planning to Construction to Operation

By: Wyoma van Duinkerken,Wendi Arant Kaspar,Paula Sullenger

Library Storage Facilities: From Planning to Construction to Operation examines high-density library storage facilities, considering how such facilities are changing the nature of collection management. The book discusses the types of storage facilities and explores how institutions can collaborate and embrace cost saving options through opening shared off-site storage facilities, addressing common needs, and maximizing value and space in on-campus libraries. Considering a unique partnership between the Texas A&M University System and the University of Texas System, the book highlights best practice and lessons learned during implementation. Topics covered include storage strategies, geometric efficiency, systems integration, environmental control, and more. - Provides insights on the importance of high-density library storage facilities - Lays out the process for funding, planning and building collaborations around storage facilities - Shows how to prepare a storage facility for operation in terms of staffing, workflow and equipment - Considers repurposing existing structures as a way of building a storage facility - Presents how to incorporate a storage facility into services and operations

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Page Count

268

Publisher

Chandos Publishing

Published Date

ISBN 10

0081027559

ISBN 13

9780081027554

Library Storage Facilities

From Planning to Construction to Operation

By: Wyoma van Duinkerken,Wendi Arant Kaspar,Paula Sullenger

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Library Storage Facilities

From Planning to Construction to Operation

By: Wyoma van Duinkerken,Wendi Arant Kaspar,Paula Sullenger

Average ratings

N/A

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Solve jigsaw puzzle

Age

Page Count

268

Publisher

Chandos Publishing

Published Date

ISBN 10

0081027559

ISBN 13

9780081027554

Leading Libraries

How to Create a Service Culture

By: Wyoma vanDuinkerken,Wendi Arant Kasper

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Leading Libraries

How to Create a Service Culture

By: Wyoma vanDuinkerken,Wendi Arant Kasper

This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

290

Publisher

American Library Association

Published Date

ISBN 10

0838913172

ISBN 13

9780838913178

Book's by Wendi Kaspar Arant

Leading Libraries: How to Create a Service Culture

Leading Libraries: How to Create a Service Culture

Library Storage Facilities

Library Storage Facilities

Library Storage Facilities

Library Storage Facilities

Leading Libraries

Leading Libraries

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