When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for * Developing the interpersonal skills necessary to improve relations with employees * Understanding the differences between people, and behaving accordingly * Assessing, and then improving, current working situations * Creating trust between managers and employees. Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will * Reduce stress within the work force, * Create a positive spirit throughout the company, and * Increase the organization's productivity and profitability.
In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead. Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.
Produced in Italy from the turn of the 20th century, "sword and sandal" or peplum films were well received in the silent era and attained great popularity in the 1960s following the release of Hercules (1959), starring Mr. Universe Steve Reeves. A global craze for Bronze Age fantasy-adventures ensued and the heroic exploits of Hercules, Maciste, Samson and Goliath were soon a mainstay of American drive-ins and second-run theaters (though mainly disparaged by critics). By 1965, the genre was eclipsed by the spaghetti western, yet the 1960s peplum canon continues to inspire Hollywood epics. This filmography provides credits, cast and comments for dozens of films from 1908 through 1990.
It is a new dawn for the C-in-C, whose ascension to power is the result of the assassination of the reformist military head of state, General Mutallah Mohammed, who once promised to transfer power to a democratic government and failed. As a handful of military leaders meet in a private guest house, it soon becomes evident there are cracks in the military foundation and that a palace coup is boiling just beneath the surface. The leaders know they must choose who will be the next President of the Federal Republic of Nigeria. But the question remainswho? As soon as General Obasanjo becomes the new president, the nation is plunged into chaos. As a revolution brings masses to the streets who destroy and paralyze all government institutions, Obas realizes he must terminate the ruthlessness of the mafia by appointing the no-nonsense, second-in-command military ruler, Brigadier Taju Agbon, to power. But all of Obass efforts are in vain as more intolerants emerge, the upper class is attacked, and corrupt politicians are robbed of their wealth and properties. In this action-packed tale full of surprising twists and turns, the reign of the last dictator precariously hangs in the balance as he attempts to rule over a nation in jeopardy.
The Sales Professional's Idea-A-Day Guide" is loaded with ideas -- 250 of them, one for each workday of the year -- that will make your sales soar and give you the tools to build long-term sales success into your sales career every day of the year.Five minutes a day is all it takes. Whether you've been in sales for 20 days or 20 years, you'll have an easy-to-use daily reference for getting a new idea or double-checking ones you haven't used in a while. The main components -- the self-test, the FYIs, and the work sheets -- cover key points in selling success.
Selling by Objectives" demonstrates the advantages of non-manipulative sales techniques that create long-term good will and help to build solid business relationships. Written by three of the nation's leading sales trainers, "Selling by Objectives" outlines the sales philosophies and principles of many Fortune 500 companies, and demonstrates the importance and effectiveness of obtaining the highest levels of professionalism. Featuring up-to-date consultative techniques and relationship-based tactics, "Selling by Objectives" applies verified techniques to selling for success.
Be Your Own Sales Manager puts the most up-to-date management techniques at your fingertips, offering smart strategies designed to give you a competitive edge. In today's fast-moving, fiercely competitive markets, sales is more than a job, it is a career, a profession requiring special knowledge and specific skills. You have to be your own boss, take on the responsibilities—and reap the rewards—of sales management.
This book is about the accountability performance system, which can be applied to any training program. It explores the critical difference between the content and context of any program.
In this entertaining and thought-provoking book, Tony Alessandra and Michael O'Connor argue that the "Golden Rule" is not always the best way to approach people. Rather, they propose the Platinum Rule: "Do unto others as "they'd" like done unto them". In other words, find out what makes people tick and go from there.
In today's fast-moving, fiercely competitive markets, sales is more than a job, it is a career, a profession requiring special knowledge and specific skills. You have to be your own boss, take on the responsibilities—and reap the rewards—of sales management.
Salespeople are among the most highly paid professionals in American society, and they are very important to the economy. Why, then, do so few people respect sales as a career? In Non-Manipulative Selling the authors attempt to address that question for a broad business audience. Non-Manipulative Selling offers the strategies and techniques for creating customers, not just sales.
A fully revised and updated edition of The Art of Managing People, offering the latest wisdom on crucial guidelines and techniques for creating a positive work environment and increasing productivity and profitability. From the award-winning authors of the bestselling management classic comes the revised and updated edition of The New Art of Managing People, featuring eight new chapters on important contemporary business issues such as ethics, diversity, managing conflict, and creating high-performing teams. When a manager establishes a friendly yet productive working atmosphere, the benefits to the entire organization are substantial. Here, Dr. Phillip L. Hunsaker and Tony Alessandra clearly provide practical and accessible strategies, guidelines, and techniques for managing the best team you could possible have.
How do salespeople become successful? According to the author, the only surefire way is to absorb new ideas and information one day at a time. That's the premise behind this sales guide that contains 250 "small" ideas that readers can put to work immediately to make a big improvement in selling and customer service effectiveness. Two basic formats are used for these idea-starters: FYI sections, simple checklists such as key points to remember when making a sales presentation, and forms and grids that guide the rep through such basic tasks as preparing a territory analysis or identifying specific customer service problems. Nearly 100 illustrations, charts, and worksheets are included.
Conventional ways of selling are becoming outdated. Learn what it takes to go from the traditional sales mindset to a tech-enabled sales superhero. In tough markets and with more people working remotely, creating a quality sales pipeline in traditional ways is more challenging than ever. As sales technologies continue to evolve and advance, developing technical quotient (TQ) is an essential element of sales success. Record-setting sales expert Justin Michael and bestselling sales leadership author Tony Hughes combine to provide practical guidance on how professional sellers can maximize results with an effective sales tech-stack to increase sales effectiveness for outstanding results. In Tech-Powered Sales, Michael and Hughes share helpful advice that:? Reveal the techniques that enable you to break through with difficult to reach buyers Teach you how sales technologies can be employed for maximum benefit by raising your TQ Enable you to make the jump from being a beginner to a superuser within your sales team Show you how to thrive in the fourth industrial revolution to leverage technology rather than be at risk of being replaced by it Tech-Powered Sales delivers evidence-based strategies salespeople can use to create more opportunities than ever before. If you want to learn how to maximize your abilities to develop new business, this is the book for you!
Almost every problem, every conflict, every mistake, and every misunderstanding has a communication problem at its most basic level. We live in a world filled with other people where we live together, work together, and play together. In our personal lives, we need each other for security, comfort, friendship, and love. And in our working environments, we need each other in order to achieve our goals and objectives. None of these goals can be achieved without communication, which makes it the basic thread that ties us together. The better we are at communicating, the more effective we are at achieving our hopes and dreams. Now communication expert Dr. Tony Alessandra, author of the best sellers Relationship Strategies and The Ten Qualities of Charismatic People, will teach you the Ten Qualities of The World's Greatest Communicators. Tony has observed that the majority of the great leaders in the worlds of both politics and business are also great communicators. They have an ability to establish bonds with people that are based on respect and honest communication. Great communicators make others want to trust and believe in them, and they possess a set of skills that enable them be heard in a way that gets results. Learn the 10 qualities and, more importantly, ideas and strategies to develop the same dynamic communication skills of these great leaders. Here's just a sample of what you'll learn: How to use questions to build rapport and trust. How to give and receive feedback with grace. How to engage in conflict resolution effectively. How to develop the ability to make powerful and persuasive public presentations. How to adapt your communication style to build strong relationships with anyone. How to become a charismatic and persuasive communicator.
People Smart is a unique blend of scientific research on human behavior. Whether you want to be better at selling or socializing, managing or motivating, producing or persuading, or become a more loved and effective boss. Gain effortless cooperation ofe
In a few short years, the trade show and event marketplace has grown and is now considered an investment that adds to or subtracts from the bottom line. This work explains how to increase profits from trade shows even as managers deal with shrinking budgets.
Don't you wish you had a book where you could read one passage per day - as short as half a page and as long as two pages - that would start your day with a positive, uplifting message to help you be even more successful that day and days beyond? Well, Dr. Tony's Timely Tips is that book! In the pages of this book, you'll be able to read about these gems: . Accentuating the Positive . Attentiveness . Confidence . Don't Just Say It, Do It! . The Five C's Of Effective Execution . Good Enough, Isn't . Hone Your Sense of Humor . Make Fitness a Lifestyle, Not a Chore . Role Models . Seek Winners, Spurn Losers . Shift Your Focus to Others . And over 90 more topics!
Based on a dynamic new approach proven in sales training programs in some of the nation's most successful companies, Collaborative Selling delivers a result-driven, six-step communication and problem-solving program that helps you accurately target your market... identify and contact your best prospects, explore and meet their needs and expectations, then work collaboratively to select the solutions that reward you both. This is just a sampling of the powerful techniques you will learn from this book: Create your competitive advantage statement-page 4 Determine how you stack up against your key competitors-pages 5-6 Who are your best, most profitable customers-pages 9-14 Creative direct mail/email copy-pages 31-35 Learn how to adapt your selling style to all four customer buying styles-pages 56-57 Take the listening skills assessment-pages 74-75 Dealing with acceptance and rejection-pages 125-128 The 1-5-15-30 follow-up schedule-pages 148-149 Expanding your business with current customers-pages 167-170 ""Collaborative Selling lays out a clear road map for value-added marketing."" - Buck Rodgers, Former Vice President of Marketing, IBM Corporation, Author, The IBM Way ""Tony and Rick are masters of win-win communications. Their new book will take you above and beyond the competition."" - Denis Waitley, Author, The New Dynamics of Winning ""Collaborative Selling offers a fresh, new look at the art of selling that focuses on solving customers' problems and meeting your customers' needs."" -Dr. Charles Garfield, President, The Charles Garfield Group
Put simply, charisma is what makes people like you -- even when they don't know you. It's that special magic that gives the super-successful the ability to influence and persuade others. Do you have to be born with it? Definitely not, says Tony Alessandra, Ph.D., one of the most respected leadership motivators today. Whether you're a CEO or a clerk, an engineer or an entrepreneur, a store manager or a member of the PTA, charisma is something that can be learned, and learned fast. Using self-quizzes and examples of charisma in action, Alessandra demystifies the concept of charisma, defines its seven key components, and offers a step-by-step program in "charisma basics" that shows you how to: -- Make first impressions powerful and positive -- Master the art of public speaking -- Develop the six essential skills of dynamic listening -- Jump-start your persuasive powers using four simple steps -- Harness the vital resources of time and space -- Motivate others by recognizing and adapting to,the four core personality types -- Create and communicate your vision, your ideas, your products.
Discover how your behavioral style will help or hinder your business growth. Follow the platinum rule: Do unto others as THEY would have you do unto them.
This book contains the most powerful sales tools, strategies, and techniques you need to be successful in sales. The ability to communicate persuasively in the sales process (and in life) is a skill that can be used to grow sales and increase revenues while taking the stress out of selling. Read this book and learn how to: Build and maintain rapport during the sales process Treat others the way they want to be treated Answer the six questions prospects want answered before they buy form you Grow your business by asking for referrals Handle common customer objections Overcome pricing concerns How to be an effective listener And so much more "Finally, a definitive sales book that covers it all. It should be read once and then referred to frequently. If we follow this book we're sure to make more money! Kudos to Ron and Tony" Kip Marlow, Host of Entrepreneurs Club Radio "This is a book everyone should read who is in sales or planning a career in sales. If you are new in sales, this book will help you understand how to be successful. If you an experience sales professional, this book will remind you what you need to do to continue your success. If you are already successful in sales this book with remind you what you did to be successful." Robert Schepens, President Champion Personnel Systems, Author of the Great Work Place 2.0
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