Tobias Roth's Books

The Only Investment Guide You'll Ever Need

By: Andrew P. Tobias

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The Only Investment Guide You'll Ever Need

By: Andrew P. Tobias

For more than 25 years, this finance guide has won the allegiance of more than a million readers. Now this indispensable book has been fully revised and updated, covering all the new tax laws.

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316

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Houghton Mifflin Harcourt

Published Date

ISBN 10

0156029634

ISBN 13

9780156029636

Between Borders

The Great Jewish Migration from Eastern Europe

By: Malvin and Lea Bank Associate Professor of Jewish Studies and History Tobias Brinkmann

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Between Borders

The Great Jewish Migration from Eastern Europe

By: Malvin and Lea Bank Associate Professor of Jewish Studies and History Tobias Brinkmann

Between Borders tells and contextualizes the stories of these Jewish migrants and refugees before and after the First World War. It explains how immigration laws in countries such as the United States influenced migration routes around the world. Using memoirs, letters, and accounts by investigative journalists and Jewish aid workers, Tobias Brinkmann sheds light on the experiences of individual migrants, some of whom laid the foundation for migration and refugee studies as a field of scholarship.

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337

Publisher

Oxford University Press

Published Date

ISBN 10

0197655653

ISBN 13

9780197655658

Dynamic Alliance Auctions

A Mechanism for Internet-Based Transportation Markets

By: Tobias Ihde

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Dynamic Alliance Auctions

A Mechanism for Internet-Based Transportation Markets

By: Tobias Ihde

An introduction to the new auction format known as ‘Dynamic Alliance Auctions’ which has been developed for Internet-based transportation marketplaces. The format allows for a packagewise placement of transportation orders even if these orders stem from different shippers. This, in turn, increases utilization of truck capacity and reduces risk for carriers. It also results in bringing down transportation prices without shrinking margins. After examining the landscape of Internet-based transportation marketplaces, the book identifies vital characteristics and needs of transportation business. The book shows how Dynamic Alliance Auctions combine ideas of matching theory, auctions and bargaining to fit these needs. Finally, the performance of this auction format is investigated analytically and experimentally using a modified private-value framework and different informational settings.

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145

Publisher

Springer Science & Business Media

Published Date

ISBN 10

3642574300

ISBN 13

9783642574306

International Marketing Mix Management

Theoretical Framework, Contingency Factors and Empirical Findings from World-Markets

By: Tobias Richter

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International Marketing Mix Management

Theoretical Framework, Contingency Factors and Empirical Findings from World-Markets

By: Tobias Richter

For years academicians and marketing directors have debated the marketing standardisation versus adaptation of international marketing strategy. Despite the great importance of the topic, the debate remains unresolved. At the same time, the continuing globalisation of markets and the growing importance of the emerging BRIC markets make an optimal management of international marketing efforts a necessity. Therefore, this study offers - on the basis of a solid theoretical framework and sound methodological operationalization - empirical findings on how to successfully manage both, the international marketing mix and the related marketing process in world markets. In particular, the marketing strategy pursued by multinational corporations are analysed and compared as well as empirical findings relating to financial and non-financial performance measures are provided.

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231

Publisher

Logos Verlag Berlin GmbH

Published Date

ISBN 10

3832530983

ISBN 13

9783832530983

Evolution Evolving

The Developmental Origins of Adaptation and Biodiversity

By: Kevin N. Lala,Tobias Uller,Nathalie Feiner,Marcus Feldman,Scott F. Gilbert

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Evolution Evolving

The Developmental Origins of Adaptation and Biodiversity

By: Kevin N. Lala,Tobias Uller,Nathalie Feiner,Marcus Feldman,Scott F. Gilbert

A new account of the central role developmental processes play in evolution A new scientific view of evolution is emerging—one that challenges and expands our understanding of how evolution works. Recent research demonstrates that organisms differ greatly in how effective they are at evolving. Whether and how each organism adapts and diversifies depends critically on the mechanistic details of how that organism operates—its development, physiology, and behavior. That is because the evolutionary process itself has evolved over time, and continues to evolve. The scientific understanding of evolution is evolving too, with groundbreaking new ways of explaining evolutionary change. In this book, a group of leading biologists draw on the latest findings in evolutionary genetics and evo-devo, as well as novel insights from studies of epigenetics, symbiosis, and inheritance, to examine the central role that developmental processes play in evolution. Written in an accessible style, and illustrated with fascinating examples of natural history, the book presents recent scientific discoveries that expand evolutionary biology beyond the classical view of gene transmission guided by natural selection. Without undermining the central importance of natural selection and other Darwinian foundations, new developmental insights indicate that all organisms possess their own characteristic sets of evolutionary mechanisms. The authors argue that a consideration of developmental phenomena is needed for evolutionary biologists to generate better explanations for adaptation and biodiversity. This book provides a new vision of adaptive evolution.

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440

Publisher

Princeton University Press

Published Date

ISBN 10

0691262403

ISBN 13

9780691262406

Determinants and Effects of Countries’ External Capital Structure: A Firm-Level Analysis

By: Uroš Herman,Tobias Krahnke

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Determinants and Effects of Countries’ External Capital Structure: A Firm-Level Analysis

By: Uroš Herman,Tobias Krahnke

In this paper, we investigate whether a firm’s composition of foreign liabilities matters for their resilience during economic turmoil and examine which characteristics determine a firm’s foreign capital structure. Using firm-level data, we corroborate previous findings from the (international) macroeconomic literature that the composition of foreign liabilities matters for a country’s susceptibility to external shocks. We find that firms with a positive equity share in their foreign liabilities were less affected by the global financial crisis and also less likely to default in the aftermath of the crisis. In addition, we show that larger, more open, and more productive firms tend to have a higher equity share in total foreign liabilities.

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International Monetary Fund

Published Date

ISBN 13

9798400200984

The Sultan's Renegades

Christian-European Converts to Islam and the Making of the Ottoman Elite, 1575-1610

By: Tobias P. Graf

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The Sultan's Renegades

Christian-European Converts to Islam and the Making of the Ottoman Elite, 1575-1610

By: Tobias P. Graf

The figure of the renegade - a European Christian or Jew who had converted to Islam and was now serving the Ottoman sultan - is omnipresent in all genres produced by those early modern Christian Europeans who wrote about the Ottoman Empire. As few contemporaries failed to remark, converts were disproportionately represented among those who governed, administered, and fought for the sultan. Unsurprisingly, therefore, renegades have attracted considerable attention from historians of Europe as well as students of European literature. Until very recently, however, Ottomanists have been surprisingly silent on the presence of Christian-European converts in the Ottoman military-administrative elite. The Sultan's Renegades inserts these 'foreign' converts into the context of Ottoman elite life to reorient the discussion of these individuals away from the present focus on their exceptionality, towards a qualified appreciation of their place in the Ottoman imperial enterprise and the Empire's relations with its neighbours in Christian Europe. Drawing heavily on Central European sources, this study highlights the deep political, religious, and cultural entanglements between the Ottoman Empire and Christian Europe beyond the Mediterranean Basin as the 'shared world' par excellence. The existence of such trans-imperial subjects is not only symptomatic of the Empire's ability to attract and integrate people of a great diversity of backgrounds, it also illustrates the extent to which the Ottomans participated in processes of religious polarization usually considered typical of Christian Europe in this period. Nevertheless, Christian Europeans remained ambivalent about those they dismissed as apostates and traitors, frequently relying on them for support in the pursuit of familial and political interests.

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286

Publisher

Oxford University Press

Published Date

ISBN 10

0192509039

ISBN 13

9780192509031

The Wizard of Wuz

By: Richard Tobias

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The Wizard of Wuz

By: Richard Tobias

The story of a young, orphaned boy who, through many travails and illnesses, was able to reach a degree of success both financially and personally. Now in his retirement, he is able to enjoy the rewards of his wife, Shelley, and their two children and grandchildren's exploits.

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222

Publisher

iUniverse

Published Date

ISBN 10

059529734X

ISBN 13

9780595297344

Ritterliche Taten der Gewalt

Formen und Funktionen physischer Gewalt im Selbstverständnis des deutschen Rittertums im ausgehenden Mittelalter

By: Florian Tobias Dörschel

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Ritterliche Taten der Gewalt

Formen und Funktionen physischer Gewalt im Selbstverständnis des deutschen Rittertums im ausgehenden Mittelalter

By: Florian Tobias Dörschel

Florian Dörschel deals with the martial side of German chivalry towards the end of the Middle Ages. Knightly violence was at the center of social, military and political life as an instrument of power, representation and communication. Florian Dörschel befasst sich mit der kriegerischen Seite des deutschen Rittertums im ausgehenden Mittelalter. Diese ritterliche Gewalt stand als Machtinstrument, Repräsentations- und Kommunikationsmittel im Mittelpunkt des sozialen, militärischen und politischen Lebens.

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397

Publisher

BRILL

Published Date

ISBN 10

900452701X

ISBN 13

9789004527010

Cross-Industry Innovation Processes

Strategic Implications for Telecommunication Companies

By: Tobias Hahn

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Cross-Industry Innovation Processes

Strategic Implications for Telecommunication Companies

By: Tobias Hahn

Based on multiple case study analysis, focusing on scalable service innovation, the present study provides a practical process model that shall serve telecommunication companies as a guideline while conducting strategic cross-industry innovation projects. The findings also pay attention to characteristics in cross-industry collaboration, organizational preconditions and strategic deliberations and postulate propositions for present theoretical innovation process models.

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195

Publisher

Springer

Published Date

ISBN 10

3658088273

ISBN 13

9783658088279

Corporate Social Responsibility and Business Performance

Theories and Evidence about Organizational Responsibility

By: Tobias Gössling

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Corporate Social Responsibility and Business Performance

Theories and Evidence about Organizational Responsibility

By: Tobias Gössling

Does it pay for businesses to act morally? This book attempts to answer this question with regard to different aspects and levels. It takes a positive position to this question and demonstrates that, under certain conditions, organizations can act responsibly and profitably at the same time. It elaborates on these conditions and provides evidence for the assumed positive relation between responsibility and profitability. The author uses analysis of the acceptance of corporate social responsibility (CSR) policies across Europe, the consequences of CSR on motivation, commitment and absenteeism; and organizational responsibility and the bottom of the pyramid to provide evidence for the assumed positive relationship between responsibility and profitability. Uniquely taking an organizational perspective on CSR, scholars and students of business ethics will find this impressive book to be a invaluable resource. Business professional will also find plenty of important information in this admirable compendium.

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169

Publisher

Edward Elgar Publishing

Published Date

ISBN 10

0857932381

ISBN 13

9780857932389

Culinary Lesson: The Space of Food

SAC Journal 4

By: Charlotte Birnbaum,Daniel Birnbaum,Mike Bouchet,Sanford Kwinter,Fabrice Mazliah,Tobias Rehberger,David Ruy,Kivi Sotamaa,Carolyn Steel,Jan Aman

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Culinary Lesson: The Space of Food

SAC Journal 4

By: Charlotte Birnbaum,Daniel Birnbaum,Mike Bouchet,Sanford Kwinter,Fabrice Mazliah,Tobias Rehberger,David Ruy,Kivi Sotamaa,Carolyn Steel,Jan Aman

CULINARY LESSONS - The Space of Food is based on a series of events, Culinary Lessons, which were hosted by the Städelschule Architecture Class and which engaged with the relation between food, art and architecture. The series addressed the enormous so- cial, economic and cultural spaces that accompany the production and consumption of food, and attempted to unravel some of these spaces' structure and dynamics. The central ambition was to learn from culinary history and, not the least, the recent vanguard of culinary practice. No human activity is so encompassing and engenders such ef- fects on our societies and lives as the culinary. Culinary practices lay out aesthetic as much as ethical trajectories that span from century-old traditions to lifesaving experiments for the present and future. They provide for human sustenance and the highest form of bodily enjoyment while transversing the spaces that they at once produce and profoundly affect. This fourth issue of the SAC JOURNAL presents the central con- versation in Culinary Lessons, which took place in Venice, together with a series of texts and projects that chart and speculate on the relationship between architecture, art and the culinary wor- ld. Contributors to this issue include, amongst others, Charlotte Birnbaum, Daniel Birnbaum, Mike Bouchet, Sanford Kwinter, Fabrice Mazliah, Tobias Rehberger, David Ruy, Kivi Sotamaa, Carolyn Steel, Jan Åman and Johan Bettum. It also features the winning projects of the AIV Master Thesis Prize in 2015 and 2016. SAC JOURNAL is a publication series that addresses topical isues within architecture. The journal documents, critically reviews and presents theoretical discussions concerning contemporary design and research. The content of SAC JOURNAL is produced by invited contributors and students and faculty at the Städel- schule Architecture Class.

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196

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AADR – Art Architecture Design Research

Published Date

ISBN 10

3887788176

ISBN 13

9783887788179

Beyond the Border

Young Minorities in the Danish-German Borderlands, 1955-1971

By: Tobias Haimin Wung-Sung

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Beyond the Border

Young Minorities in the Danish-German Borderlands, 1955-1971

By: Tobias Haimin Wung-Sung

In the nineteenth century, the hotly disputed border region between Denmark and Germany was the focus of an intricate conflict that complicates questions of ethnic and national identity even today. Beyond the Border reconstructs the experiences of both Danish and German minority youths living in the area from the 1950s to the 1970s, a period in which relations remained tense amid the broader developments of Cold War geopolitics. Drawing on a remarkable variety of archival and oral sources, the author provides a rich and fine-grained analysis that encompasses political issues from the NATO alliance and European integration to everyday life and popular culture.

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270

Publisher

Berghahn Books

Published Date

ISBN 10

1789201756

ISBN 13

9781789201758

Laser beam melting of immiscible FeMn-AgX for adapted bioresorbability

Laserstrahlschmelzen unlöslicher "Legierungen"

By: Jan Tobias Krüger

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Laser beam melting of immiscible FeMn-AgX for adapted bioresorbability

Laserstrahlschmelzen unlöslicher "Legierungen"

By: Jan Tobias Krüger

The application of Iron to open up new applications for bioresorbable implants is promising. However, modification of Iron is necessary to adjust the required properties. Alloying with Manganese improves the mechanical performance and increases the degradation rate. Further acceleration of degradation can be adjusting electrochemically noble phases to force the anodic dissolution of the Iron-based matrix. Since Silver and Iron are insoluble in each other, Silver phases can exist in an unmodified Iron-Manganese matrix. Silver is biocompatible and provides an antibacterial effect. If a degradable Silver alloy is used, the Silver phases can degrade after the Iron-Manganese matrix. One way to process metals that are not soluble in each other by melting metallurgy is powder-bed-based selective laser beam melting. The small melt pool, strong melt flow, and rapid solidification enable the inclusion of Silver in the Iron-Manganese matrix. To enable selective tailoring of the morphology, distribution, and chemical composition of the Silver phases, a model was developed for the interaction of the insoluble components in the melt pool and the formation of the Silver phases during laser beam melting. The principle effectiveness of anodic dissolution by Silver phases has been confirmed. However, this does not result in an increased degradation rate, since deposits with a blocking effect are formed.

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148

Publisher

BoD – Books on Demand

Published Date

ISBN 10

3734707307

ISBN 13

9783734707308

Germany and the Second World War

Volume IX/I: German Wartime Society 1939-1945: Politicization, Disintegration, and the Struggle for Survival

By: Ralf Blank,Jörg Echternkamp,Karola Fings,Jürgen Förster,Winfried Heinemann,Tobias Jersak,Armin Nolzen,Christoph Rass

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Germany and the Second World War

Volume IX/I: German Wartime Society 1939-1945: Politicization, Disintegration, and the Struggle for Survival

By: Ralf Blank,Jörg Echternkamp,Karola Fings,Jürgen Förster,Winfried Heinemann,Tobias Jersak,Armin Nolzen,Christoph Rass

The Second World War affected the lives and shaped the experience of millions of individuals in Germany - soldiers at the front, women, children and the elderly sheltering in cellars, slave labourers toiling in factories, and concentration-camp prisoners and POWs clearing rubble in the Reich's devastated cities. Taking a 'history from below' approach, the volume examines how the minds and behaviour of individuals were moulded by the Party as the Reich took the road to Total War. The ever-increasing numbers of German workers conscripted into the Wehrmacht were replaced with forced foreign workers and slave labourers and concentration camp prisoners. The interaction in everyday life between German civilian society and these coerced groups is explored, as is that society's relationship to the Holocaust. From early 1943, the war on the home front was increasingly dominated by attack from the air. The role of the Party, administration, police, and courts in providing for the vast numbers of those rendered homeless, in bolstering civilian morale with 'miracle revenge weapons' propaganda, and in maintaining order in a society in disintegration is reviewed in detail. For society in uniform, the war in the east was one of ideology and annihilation, with intensified indoctrination of the troops after Stalingrad. The social profile of this army is analysed through study of a typical infantry division. The volume concludes with an account of the various forms of resistance to Hitler's regime, in society and the military, culminating in the failed attempt on his life in July 1944.

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5509

Publisher

OUP Oxford

Published Date

ISBN 10

0191608602

ISBN 13

9780191608605

The Promise of Ecumenical Interpretation

Protestant, Catholic, Orthodox

By: Stefan Alkier,Christos Karakolis,Tobias Nicklas

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The Promise of Ecumenical Interpretation

Protestant, Catholic, Orthodox

By: Stefan Alkier,Christos Karakolis,Tobias Nicklas

The Promise of Ecumenical Interpretation pursues its ecumenical goals by allowing the Bible itself to serve as the point of commonality. The volume retains the Bible's centrality as a guideline for individual faith and for the institutional design of churches in the context of contemporary social conflicts. The authors--one Protestant, one Catholic, one Orthodox--present ten unifying theses on the understanding and function of a conception of Scripture under the sign of Sola Scriptura. They agree that only Scripture, when correctly understood, bears witness to good news for everyone, and that only a shared, expectant, and critical turn to Scripture makes sustainable ecumenism possible. This is the basis for bringing biblical insights to the conditions that make community life possible amid the global and local, ecclesiastical and social conflicts of the present.

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Page Count

315

Publisher

Fortress Press

Published Date

ISBN 13

9798889831723

Pseudo-Memoirs

Life and Its Imitation in Modern Fiction

By: Rochelle Tobias

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Pseudo-Memoirs

Life and Its Imitation in Modern Fiction

By: Rochelle Tobias

Pseudo-Memoir explores the twentieth-century return of a genre that had largely gone out of fashion after the novel came of age in Europe in the eighteenth century"--

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222

Publisher

U of Nebraska Press

Published Date

ISBN 10

0803215924

ISBN 13

9780803215924

Hedged Out

Inequality and Insecurity on Wall Street

By: Megan Tobias Neely

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Hedged Out

Inequality and Insecurity on Wall Street

By: Megan Tobias Neely

A former hedge fund worker takes an ethnographic approach to Wall Street to expose who wins, who loses, and why inequality endures. Who do you think of when you imagine a hedge fund manager? A greedy fraudster, a visionary entrepreneur, a wolf of Wall Street? These tropes capture the public imagination of a successful hedge fund manager. But behind the designer suits, helicopter commutes, and illicit pursuits are the everyday stories of people who work in the hedge fund industry—many of whom don’t realize they fall within the 1 percent that drives the divide between the richest and the rest. With Hedged Out, sociologist and former hedge fund analyst Megan Tobias Neely gives readers an outsider’s insider perspective on Wall Street and its enduring culture of inequality. Hedged Out dives into the upper echelons of Wall Street, where elite white masculinity is the standard measure for the capacity to manage risk and insecurity. Facing an unpredictable and risky stock market, hedge fund workers protect their interests by working long hours and building tight-knit networks with people who look and behave like them. Using ethnographic vignettes and her own industry experience, Neely showcases the voices of managers and other workers to illustrate how this industry of politically mobilized elites excludes people on the basis of race, class, and gender. Neely shows how this system of elite power and privilege not only sustains itself but builds over time as the beneficiaries concentrate their resources. Hedged Out explains why the hedge fund industry generates extreme wealth, why mostly white men benefit, and why reforming Wall Street will create a more equal society.

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336

Publisher

Univ of California Press

Published Date

ISBN 10

0520307704

ISBN 13

9780520307704

Thomas Mann's War

Literature, Politics, and the World Republic of Letters

By: Tobias Boes

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Thomas Mann's War

Literature, Politics, and the World Republic of Letters

By: Tobias Boes

In Thomas Mann's War, Tobias Boes traces how the acclaimed and bestselling author became one of America's most prominent anti-fascists and the spokesperson for a German cultural ideal that Nazism had perverted. Thomas Mann, winner of the 1929 Nobel Prize in literature and author of such world-renowned novels as Buddenbrooks and The Magic Mountain, began his self-imposed exile in the United States in 1938, having fled his native Germany in the wake of Nazi persecution and public burnings of his books. Mann embraced his role as a public intellectual, deftly using his literary reputation and his connections in an increasingly global publishing industry to refute Nazi propaganda. As Boes shows, Mann undertook successful lecture tours of the country and penned widely-read articles that alerted US audiences and readers to the dangers of complacency in the face of Nazism's existential threat. Spanning four decades, from the eve of World War I, when Mann was first translated into English, to 1952, the year in which he left an America increasingly disfigured by McCarthyism, Boes establishes Mann as a significant figure in the wartime global republic of letters. Open access edition funded by the National Endowment for the Humanities.

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482

Publisher

Cornell University Press

Published Date

ISBN 10

1501745018

ISBN 13

9781501745010

Yesterday

A New History of Nostalgia

By: Tobias Becker

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Yesterday

A New History of Nostalgia

By: Tobias Becker

A sweeping reassessment of our longing for the past, from the rise of “retro” to the rhetoric of Brexit and Trump. Nostalgia has a bad reputation. Its critics dismiss it as mere sentimentality or, worse, a dangerous yearning for an imagined age of purity. And nostalgia is routinely blamed for trivializing the past and obscuring its ugly sides. In Yesterday, Tobias Becker offers a more nuanced and sympathetic view. Surveying the successive waves of nostalgia that swept the United States and Europe after the Second World War, he shows that longing for the past is more complex and sometimes more beneficial than it seems. The current meaning of “nostalgia” is surprisingly recent: until the 1960s, it usually just meant homesickness, in keeping with the original Greek word. Linking popular culture to postwar politics in the United States, Great Britain, and Germany, Becker explains the shift in meaning. He also responds to arguments against nostalgia, showing its critics as often shortsighted in their own ways as they defend an idea of progress no less naïve than the wistfulness they denounce. All too often, nostalgia itself is criticized, as if its merit did not depend on which specific past one longs for. Taking its title from one of the most popular songs of all time, and grounded in extensive research, Yesterday offers a rigorous and entertaining perspective on divisive issues in culture and politics. Whether we are revisiting, reviving, reliving, reenacting, or regressing, and whether these activities find expression in politics, music, fashion, or family history, nostalgia is inevitable. It is also powerful, not only serving to define the past but also orienting us toward the future we will create.

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345

Publisher

Harvard University Press

Published Date

ISBN 10

0674294742

ISBN 13

9780674294745

Jews in New Mexico Since World War II

By: Henry Jack Tobias

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Jews in New Mexico Since World War II

By: Henry Jack Tobias

Tobias explores the cultural and political influence of the New Mexico Jewish community since the Second World War.

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185

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UNM Press

Published Date

ISBN 10

0826344186

ISBN 13

9780826344182

Designing a new industry award for service excellence competition in retailing

By: Lars Merle,Tobias Schachner

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Designing a new industry award for service excellence competition in retailing

By: Lars Merle,Tobias Schachner

Inhaltsangabe:Abstract: This thesis resolves the need for an industry award for service excellence in retailing, based on a comprehensive framework to foster management quality. A service excellence framework is developed and the design for a new service excellence award is proposed. The proposed framework is based on the Industrial Excellence Award. In addition to the original four fundamental processes a fifth component is introduced: the customer. To complete the framework, the seven components of management quality known from the IEA are adopted. This framework is the structure for the self-assessment questionnaire that will be the core of the new Best Retailer service excellence award. Through an extensive literature review, success factors and empirically tested items for questionnaires were identified and assigned to the corresponding sections in the questionnaire. The result is a collection of questions that - if appropriately considered by management can help introducing service excellence in the retailing industry. The modus operandi of a possible future award competition is suggested to stay close the example of the IEA in order to leverage the existing brand. This should help to popularize the new award, to create outstanding showcases quickly, and to disseminate excellent management quality in the industry. Inhaltsverzeichnis:Inhaltsverzeichnis: AcknowledgementsII List of abbreviations:3 Executive Summary5 1.Introduction6 2.Retailing8 2.1Developments and Trends8 2.1.1Modern History of Retailing and Retailing Formats8 2.1.2Past and Future Trends11 2.2Strategies & Concepts18 2.2.1Retailing Classifications18 2.2.2Positioning20 2.2.3Strategies for Competitive Advantage21 2.2.4Scientific Concepts in Retailing23 2.3Success Factors in Retailing28 2.3.1Employees29 2.3.2Technology32 2.3.3Customer Service33 3.Service37 3.1Strategies and Concepts39 3.1.1Service Business Classifications39 3.1.2Strategies for Service firms41 3.1.3Excellence42 3.1.4Service Concepts in Literature49 3.2Service Management57 3.2.1Service Management Functions59 3.2.2The Service Process61 3.2.3The Service System61 3.3New Service Design & Development63 3.3.1The Service Concept64 3.3.2The Service Positioning Matrix64 3.3.3NSD Process Cycle66 3.3.4NSD-Innovation Matrix67 3.3.5Service Blueprinting68 3.4Service Quality and Customer Satisfaction69 3.4.1Overall Service Quality69 3.4.2Service Process Quality72 3.4.3Perceived Service [...]

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157

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diplom.de

Published Date

ISBN 10

3832473580

ISBN 13

9783832473587

Global Political Economy and the Modern State System

By: Tobias Ten Brink

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Global Political Economy and the Modern State System

By: Tobias Ten Brink

In Global Political Economy and the Modern State System Tobias ten Brink contributes to an understanding of the modern state system, its conflicts, and its transformation. In contrast to the political attractiveness of optimistic theoretical approaches to globalisation, this book demonstrates how an analytical approach rooted in Global Political Economy (GPE) helps to explain both the tendencies towards integration and towards rivalry in international relations. By way of a historical reconstruction of different ‘world order’ phases in the twentieth century, ten Brink analyses multiple, phase-specific variations of socioeconomic and geopolitical conflicts that are significant for the modern capitalist world system. Revised edition of Geopolitik. Geschichte und Gegenwart kapitalistischer Staatenkonkurrenz, Verlag Westfälisches Dampfboot, Münster, 2008.

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290

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BRILL

Published Date

ISBN 10

9004262229

ISBN 13

9789004262225

Manual of Small Animal Soft Tissue Surgery

By: Karen Tobias

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Manual of Small Animal Soft Tissue Surgery

By: Karen Tobias

A practical manual for veterinarians at all stages of their training and career, Manual of Small Animal Soft Tissue Surgery, Second Edition Offers expanded coverage of additional procedures and updates reflecting the latest thinking on surgical techniques Provides clear, concise instructions on how to complete common soft tissue surgical procedures Pairs step-by step instructions with hundreds of high-quality color photographs and drawings Aids small animal veterinary practitioners and students in learning and applying the tips and tricks that experienced surgeons use to make each procedure easier and faster

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Page Count

629

Publisher

John Wiley & Sons

Published Date

ISBN 10

1119117240

ISBN 13

9781119117247

International Organizations under Pressure

Legitimating Global Governance in Challenging Times

By: Klaus Dingwerth,Antonia Witt,Ina Lehmann,Ellen Reichel,Tobias Weise

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International Organizations under Pressure

Legitimating Global Governance in Challenging Times

By: Klaus Dingwerth,Antonia Witt,Ina Lehmann,Ellen Reichel,Tobias Weise

International organizations like the United Nations, the International Monetary Fund, or the European Union are a defining feature of contemporary world politics. In recent years, many of them have also become heavily politicized. In this book, we examine how the norms and values that underpin the evaluations of international organizations have changed over the past 50 years. Looking at five organizations in depth, we observe two major trends. Taken together, both trends make the legitimation of international organizations more challenging today. First, people-based legitimacy standards are on the rise: international organizations are increasingly asked to demonstrate not only what they do for their member states, but also for the people living in these states. Second, procedural legitimacy standards gain ground: international organizations are increasingly evaluated not only based on what they accomplish, but also based on how they arrive at decisions, manage themselves, or coordinate with other organizations in the field. In sum, the study thus documents how the list of expectations international organizations need to fulfil to count as 'legitimate' has expanded over time. The sources of this expansion are manifold. Among others, they include the politicization of expanded international authority and the rise of non-state actors as new audiences from which international organizations seek legitimacy.

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336

Publisher

Oxford University Press

Published Date

ISBN 10

0192574914

ISBN 13

9780192574916

Book's by Tobias Roth

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