Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management. The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations. Key case studies include using SPC to: · Measure quality and human factors · Monitor process performance accurately over long periods · Develop best-practice benchmarks using control charts · Maximise profitability of fixed assets · Improve customer service and satisfaction
A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with detailed case studies to illustrate pitfalls and best practice.
A fully revised fourth edition of a popular introduction to the comparative politics of Europe, written by a highly respected authority on the subject. This lively and thematically organised text provides an accessible guide to the institutions and the issues that matter in a continent where the boundaries between East and West, and between domestic and European affairs are increasingly breaking down. Covering a wide array of countries it is a concise yet comprehensive overview of one of the world's most important and fascinating regions. Written in an approachable style and packed with up-to-date, real-world examples and information, this is the ideal place for students to begin and to deepen their understanding of Europe's politics. It can be adapted as a standalone text on modules on Comparative European Politics and will be of use as a key reading on undergraduate courses on Comparative Politics more broadly, as well as European Union Politics. New to this Edition: - Updated throughout to provide coverage of developments such as the Eurozone crisis, the growth of left and right-wing populism, the rise of nationalism and Europe's on-going immigration challenge - Includes a short concluding chapter, rounding up and considering the future of the book's core themes of Europeanization and multilevel governance - Additional country profiles on Croatia and Greece to ensure representative treatment of the key countries in Europe today
A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with detailed case studies to illustrate pitfalls and best practice.
With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company�s processes and performance through benchmarking.
More than 300,000 copies in print! Enjoy learning how to maintain true priorities and restore calmness to marriage, family life, your relationship with God, and the workplace. Includes individual/group study guide.
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