Thomas W. Nolan's Books

The Improvement Guide

A Practical Approach to Enhancing Organizational Performance

By: Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost

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The Improvement Guide

A Practical Approach to Enhancing Organizational Performance

By: Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

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Page Count

514

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470549033

ISBN 13

9780470549032

A Shau Valor

American Combat Operations in the Valley of Death, 1963–1971

By: Thomas R. Yarborough

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A Shau Valor

American Combat Operations in the Valley of Death, 1963–1971

By: Thomas R. Yarborough

From the author of Da Nang Diary: A military history of the Battle of Hamburger Hill and other fights between the NVA and the US and its Vietnamese allies. Throughout the Vietnam War, one focal point persisted where the Viet Cong guerrillas and Army of the Republic of Viet Nam (ARVN) were not a major factor, but where the trained professionals of the North Vietnamese and US armies repeatedly fought head-to-head. A Shau Valor is a thorough study of nine years of American combat operations encompassing the crucial frontier valley and a fifteen-mile radius around it―the most deadly killing ground of the entire war. Beginning in 1963, Special Forces A-teams established camps along the valley floor, followed by a number of top-secret Project Delta reconnaissance missions through 1967. Then, US Army and Marine Corps maneuver battalions engaged in a series of sometimes-controversial thrusts into the A Shau, designed to disrupt NVA infiltrations and to kill enemy soldiers, part of what came to be known as Westmoreland’s “war of attrition.” The various campaigns included Operation Pirous (1967); Operations Delaware and Somerset Plain (1968); and Operations Dewey Canyon, Massachusetts Striker, and Apache Snow (1969)―which included the infamous battle for Hamburger Hill―culminating with Operation Texas Star and the vicious fight for and humiliating evacuation of Fire Support Base Ripcord in the summer of 1970, the last major US battle of the war. By 1971, the fighting had once again shifted to the realm of small Special Forces reconnaissance teams assigned to the ultra-secret Studies and Observations Group (SOG). Other works have focused on individual battles or units, but A Shau Valor is the first to study the campaign―for all its courage and sacrifice―chronologically and within the context of other historical, political, and cultural events.

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Page Count

277

Publisher

Open Road Media

Published Date

ISBN 10

1504037103

ISBN 13

9781504037105

Faith, Famine, and Faction

Religious Conflict in an Irish Mining Community, 1847-1858

By: Thomas P. Power

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Faith, Famine, and Faction

Religious Conflict in an Irish Mining Community, 1847-1858

By: Thomas P. Power

Religious conflict in Ireland has had a long history. Faith, Famine, and Faction is a case study of religious conflict in the copper-mining community of Bunmahon, Co. Waterford, Ireland in the mid-nineteenth century. By the time an English evangelical clergyman, Rev. David Alfred Doudney, came to the area in 1847, intense exploitation of its copper resources had begun. Depression in the industry followed by famine and its legacy, spurred Doudney to initiate educational establishments to help the poor and deprived of the area, children particularly. These initiatives brought him into conflict with Catholic clergy who suspected him of engaging in proselytism. Doudney was more interested in encouraging a more vital Christianity in opposition to the nominalism he found around him, whether among Catholics or Protestants, than he was in forced religious conversion. However, such a distinction was not clear at popular level. In the rising tensions that ensued and against the backdrop of a suspected suicide, Doudney was the object of bigoted opposition, a narrow xenophobia, and of threat to his life, that together forced his departure. Not without blemish himself, Doudney articulated a strong anti-Catholic rhetoric common to the Victorian age, which he directed against the doctrines and practices of the Catholic Church.

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Page Count

338

Publisher

Wipf and Stock Publishers

Published Date

ISBN 10

1725283344

ISBN 13

9781725283343

US Special Operations Forces in Action

The Challenge of Unconventional Warfare

By: Thomas K. Adams

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US Special Operations Forces in Action

The Challenge of Unconventional Warfare

By: Thomas K. Adams

Armies in the 1990s are commonly involved in low-level, ill-defined, politically charged, messy situations known collectively as "unconventional warfare". Thomas Adams argues for a shift in expectations with a greater willingness to accept lengthy commitments and incremental progress.

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Page Count

402

Publisher

Routledge

Published Date

ISBN 10

1136744452

ISBN 13

9781136744457

Healing

Our Path from Mental Illness to Mental Health

By: Thomas Insel, MD

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Healing

Our Path from Mental Illness to Mental Health

By: Thomas Insel, MD

A bold, expert, and actionable map for the re-invention of America’s broken mental health care system. “Healing is truly one of the best books ever written about mental illness, and I think I’ve read them all." —Pete Earley, author of Crazy As director of the National Institute of Mental Health, Dr. Thomas Insel was giving a presentation when the father of a boy with schizophrenia yelled from the back of the room, “Our house is on fire and you’re telling me about the chemistry of the paint! What are you doing to put out the fire?” Dr. Insel knew in his heart that the answer was not nearly enough. The gargantuan American mental health industry was not healing millions who were desperately in need. He left his position atop the mental health research world to investigate all that was broken—and what a better path to mental health might look like. In the United States, we have treatments that work, but our system fails at every stage to deliver care well. Even before COVID, mental illness was claiming a life every eleven minutes by suicide. Quality of care varies widely, and much of the field lacks accountability. We focus on drug therapies for symptom reduction rather than on plans for long-term recovery. Care is often unaffordable and unavailable, particularly for those who need it most and are homeless or incarcerated. Where was the justice for the millions of Americans suffering from mental illness? Who was helping their families? But Dr. Insel also found that we do have approaches that work, both in the U.S. and globally. Mental illnesses are medical problems, but he discovers that the cures for the crisis are not just medical, but social. This path to healing, built upon what he calls the three Ps (people, place, and purpose), is more straightforward than we might imagine. Dr. Insel offers a comprehensive plan for our failing system and for families trying to discern the way forward. The fruit of a lifetime of expertise and a global quest for answers, Healing is a hopeful, actionable account and achievable vision for us all in this time of mental health crisis.

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Page Count

337

Publisher

Penguin

Published Date

ISBN 10

0593298047

ISBN 13

9780593298046

Principles and Practices of Organizational Performance Excellence

By: Thomas J. Cartin

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Principles and Practices of Organizational Performance Excellence

By: Thomas J. Cartin

Many organizations have realized bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Chapter topics include the evolution of quality, management by commitment and leadership, customer satisfaction, organization planning, partnerships and strategic alliances, need for a systems approach in process improvement, quality costs, current engineering, and much more. Includes many examples and study questions to make it useful as a business reference or text. Principles and Practices of Organizational Performance is the evolution of the author's best-selling book, Principles and Practices of TQM, certain portions of which have been included in this book. Selected as an Outstanding Academic Title by Choice Magazine, 1999.Benefits: Discusses international quality standards(ISO). Provides an overview of the essentials in quality improvement awards - both national and international.liIncludes a glossary of terms that aid in communicating the language of improvement. Contents: Productivity Fundamentals, Management and Organization Change, Customer Satisfaction and Focus, Employee Empowerment, Quality Planning and Deployment, Quality Systems and Improvement, The New Quality Assurance, Supplier Quality Management, Quality Costs-Old and New, Tools for Continuous Improvement, Quality Standards and Awards, Quality Function Deployment, Design of Experiments

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Page Count

349

Publisher

Quality Press

Published Date

ISBN 10

0873898826

ISBN 13

9780873898829

Vigilantes of Montana

Being a Correct and Impartial Narrative of the Chase, Trial, Capture and Execution of Henry Plummer's Notorious Road Agent Band

By: Thomas J. Dimsdale

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Vigilantes of Montana

Being a Correct and Impartial Narrative of the Chase, Trial, Capture and Execution of Henry Plummer's Notorious Road Agent Band

By: Thomas J. Dimsdale

The tainted sheriff in this narrative is Henry Plummer, who arrived in Nevada City, a gold camp in California’s high Sierra, in 1852 and soon had two murders to his credit-both the results of bawdy-house brawls. Ten years later he was a full-fledged villain directing a gang of criminals. In 1863 Plummer moved into the Territory of Idaho, which included present-day Montana, and was elected sheriff despite his doubtful past. But it was there that he ran afoul of the vigilantes, and the story of the chase, capture, trial, and execution of Henry Plummer’s road agents surpasses the wildest imagination of any Hollywood writer.

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Page Count

288

Publisher

University of Oklahoma Press

Published Date

ISBN 10

0806113790

ISBN 13

9780806113791

Irishmen Or English Soldiers?

The Times and World of a Southern Catholic Irish Man (1876-1916) Enlisting in the British Army During the First World War

By: Thomas P. Dooley

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Irishmen Or English Soldiers?

The Times and World of a Southern Catholic Irish Man (1876-1916) Enlisting in the British Army During the First World War

By: Thomas P. Dooley

Unskilled urban workers made up the bulk of Irish volunteers who fought in the British army during the First World War, and Sir Roger Casement described them as being "not Irishmen but English soldiers". In this book, the case of an illiterate general laborer, born in 1876 in Waterford city, who enlisted in the 16th (Irish) Division is used to study the motivation of Catholics enlisting in the British army and to assess the credibility of Casement’s judgment which, the book argues, is too simplistic. The decision to enlist resulted from a complex range of external social, economic and political pressures to which men were subjected during the course of their lifetimes. These are examined in detail and arguments are supported with graphs, charts, tables and numerical calculations. The case of the men enlisting in the British army is considered from three perspectives: via a study of Waterford’s community as representative of the social, economic and political relationships of southern Ireland as a whole; through the presentation of ground-breaking evidence and analysis of more immediate reasons for enlistment; through an examination of why, having enlisted, Irishmen remained loyal to the British army and the 16th (Irish) Division in particular.

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Page Count

286

Publisher

Liverpool University Press

Published Date

ISBN 10

0853235902

ISBN 13

9780853235903

Quality Improvement Through Planned Experimentation

By: Ronald D. Moen,Thomas W. Nolan,Lloyd P. Provost

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Quality Improvement Through Planned Experimentation

By: Ronald D. Moen,Thomas W. Nolan,Lloyd P. Provost

This resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements. Step by step, you discover the tools and properties of sound experiments, the methods of planned experiments, and their application to the design of new and improved products and services.

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498

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0079137814

ISBN 13

9780079137814

Quality Improvement Through Planned Experimentation 3E (PB)

By: Ronald Moen,Thomas W. Nolan,Lloyd P. Provost

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Quality Improvement Through Planned Experimentation 3E (PB)

By: Ronald Moen,Thomas W. Nolan,Lloyd P. Provost

The latest experimental design techniques for quality improvement "The methods taught in this book are a major contribution to statistical methods as an aid to engineers, as well as to those in industry, education, or government who are trying to understand the meaning of fi gures derived from comparisons or experiments." -- W. EDWARDS DEMING Co-written by three recipients of the Deming Medal awarded by the American Society for Quality (ASQ), Quality Improvement through Planned Experimentation, Third Edition discusses the principles and methodologies for planning and conducting experiments to improve products, processes, or systems. Fully revised with up-to-date case studies and incorporating new software, this authoritative guide fosters the sequential building of knowledge essential for implementing effective improvements. End-of-chapter exercises reinforce what you've learned, and forms for designing planned experiments help you to integrate the methods in the book into your daily work. The methods of planned experimentation provide an opportunity to better meet the needs of customers, reduce costs, and increase productivity by effecting verifiably beneficial changes. COVERAGE INCLUDES: * Improvement of quality * Principles for design and analysis of planned experiments * Experiments with one factor * Experiments with more than one factor * Reducing the size of experiments * Evaluating sources of variation * Sequential experimentation * Using a time series response variable * Designs with factors at more than two levels * Applications in health care * New product design NEW: Study-it software available for download!

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Page Count

497

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071759670

ISBN 13

9780071759670

Book's by Thomas W. Nolan

The Improvement Guide

The Improvement Guide

A Shau Valor

A Shau Valor

Faith, Famine, and Faction

Faith, Famine, and Faction

US Special Operations Forces in Action

US Special Operations Forces in Action

Healing

Healing

Principles and Practices of Organizational Performance Excellence

Principles and Practices of Organizational Performance Excellence

Vigilantes of Montana

Vigilantes of Montana

Irishmen Or English Soldiers?

Irishmen Or English Soldiers?

Quality Improvement Through Planned Experimentation

Quality Improvement Through Planned Experimentation

Quality Improvement Through Planned Experimentation 3E (PB)

Quality Improvement Through Planned Experimentation 3E (PB)

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