The new 9th edition of Sales Management continues the tradition of blending the most recent sales management research with real-life "best practices" of leading sales organizations. The authors teach sales management courses and interact with sales managers and sales management professors on a regular basis. Their text focuses on the importance of employing different sales strategies for different consumer groups, as well as integrating corporate, business, marketing, and sales strategies. Sales Management includes current coverage of the trends and issues in sales management, along with numerous real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions. Key changes in this edition include: Updates in each chapter to reflect the latest sales management research, and leading sales management trends and practices An expanded discussion on trust building and trust-based selling as foundations for effective sales management All new chapter-opening vignettes about well-known companies that introduce each chapter and illustrate key topics from that chapter New or updated comments from sales managers in "Sales Management in the 21st Century" boxes An online instructor's manual with test questions and PowerPoints is available to adopters.
The Handbook of Stress and the Brain focuses on the impact of stressful events on the functioning of the central nervous system; how stress affects molecular and cellular processes in the brain, and in turn, how these brain processes determine our perception of and reactivity to, stressful challenges - acutely and in the long-run. Written for a broad scientific audience, the Handbook comprehensively reviews key principles and facts to provide a clear overview of the interdisciplinary field of stress. The work aims to bring together the disciplines of neurobiology, physiology, immunology, psychology and psychiatry, to provide a reference source for both the non-clinical and clinical expert, as well as serving as an introductory text for novices in this field of scientific inquiry.Part 1 addresses basic aspects of the neurobiology of the stress response including the involvement of neuropeptide, neuroendocrine and neurotransmitter systems and its corollaries regarding gene expression and behavioural processes such as cognition, motivation and emotionality.* Provides an overview of recent advances made in stress research* Includes timely discussion of stress and its effect on the immune system* Presents novel treatment strategies targeting brain processes involved in stress processing and coping mechanisms
Collects the tales of Edgar Allan Poe. This book includes Ms Found in a Bottle, the horrific Berenice, Ligeia (which Poe considered his finest tale), The Murders in the Rue Morgue, and one of his most famous stories, The Fall of the House of Usher.
Authored by two longtime researchers in tobacco science, The Chemical Components of Tobacco and Tobacco Smoke, Second Edition chronicles the progress made from late 2008 through 2011 by scientists in the field of tobacco science. The book examines the isolation and characterization of each component. It explores developments in pertinent analytical
Greenhouse gases, global warming, thinning ozone layers—understanding the Earth's climatic changes is one of today's most pressing international concerns. How fast has the climate changed? Where and why is it changing? What is the impact of climate change on our ecosystems, coastal regions, glaciers, forests, and lakes, and even on the evolution of our own species? This introduction to the rapidly emerging field of paleoclimatology explains the patterns and processes in the history of the Earth's climate to answer such essential questions. Using the geologic records of ocean and lake sediment, ice cores, corals, and other natural archives, Principles of Paleoclimatology describes the history of the Earth's climate—the ice age cycles, sea level changes, volcanic activity, changes in atmosphere and solar radiation—and the resulting, sometimes catastrophic, biotic responses. These paleoclimate records provide a baseline against which we can compare modern climate trends. Designed to give a fundamental background—including both history and methodology—to the discipline of paleoclimatology, this book is the first to advance our understanding of how climate change develops, how those changes are detected, and how the climate of the past can shape the climate of the future.
In addition to filling a need within the field of parental behavior, this book contributes importantly to the growing area of emotional and motivational neuroscience. A major part of neuroscience research at the whole organism level has been focused on cognitive neuroscience, with an emphasis on the neurobiology of learning and memory, but there has been a recent upsurge in research which is attempting to define the neural basis of basic motivational and emotional systems which regulate such behaviors as food intake, aggression, reproduction, reward-seeking behaviors, and anxiety-related behaviors. In this book the emphasis is on the research findings obtained from rodents, sheep and primates. The authors' goal, of course, was to provide a foundation that may help us understand the neurobiology of human parental behavior. Indeed, the last chapter attempts to integrate the non-human research data with some human data in order to make some inroads toward an understanding of postpartum depression, child abuse, and child neglect. Clearly, motivational and emotional neuroscience has close ties to psychiatry, and this connection will be very evident in the final chapter. By understanding the neurobiology of parental behavior we are also delving into neurobiological factors which may have an impact on core human characteristics involved in sociality, social attachment, nurturing behavior, and love. In this very violent world, it is hard to conceive of a group of characteristics that are more worthy of study.
One of the most significant management challenges in modern companies and organizations is dealing with unavoidable, complex paradoxes. Today’s world is multidimensional, multipolar, and multipurpose, and increasingly, classic management challenges such as leadership vs. management; exploitation vs. exploration, virtual vs. physical presence, economic sustainability vs. environmental sustainability, localization vs. globalization, etc. assume the characteristics of paradoxes rather than problems or dilemmas. Leadership of paradox is not about making a decision once and for all or prioritizing tough trade-offs, but about navigating between opposing considerations. Navigating Leadership Paradox argues that academic knowledge pools can support leaders’ decision-making and sense-making in organizations and navigating paradoxes. The book outlines a practical pathway for management leaders and professionals for steering through paradox using 5 phases, 10 paradoxes, 15 tools, 20 cases, and 25 learning points. It delineates how to identify a paradox by assessing the nature of your challenge and discusses the appropriate courses of action individually as well in collaboration with other stakeholders. It also gives inspiration and advice for professional helpers assisting others in navigating paradox as part of organizational development or other educational purposes. This book will be essential reading for practitioners and academicians in the fields of leadership paradox, complexity management, change management, leadership dilemmas and organizational paradox.
This volume is the first comprehensive history of the evolving relationship between American slavery and the law from colonial times to the Civil War. As Thomas Morris clearly shows, racial slavery came to the English colonies as an institution without strict legal definitions or guidelines. Specifically, he demonstrates that there was no coherent body of law that dealt solely with slaves. Instead, more general legal rules concerning inheritance, mortgages, and transfers of property coexisted with laws pertaining only to slaves. According to Morris, southern lawmakers and judges struggled to reconcile a social order based on slavery with existing English common law (or, in Louisiana, with continental civil law.) Because much was left to local interpretation, laws varied between and even within states. In addition, legal doctrine often differed from local practice. And, as Morris reveals, in the decades leading up to the Civil War, tensions mounted between the legal culture of racial slavery and the competing demands of capitalism and evangelical Christianity.
Most public administration texts overly compartmentalize the subject and don't interconnect the various specializations within government, which leaves a serious gap in preparing students for public service. Government: A Public Adminstration Perspective is designed to fill that void. It provides a comprehensive, multidisciplinary view of government that includes perspectives from political science, political theory, international relations, organizational sociology, economics, and history. The text draws on classic and modern literature from all these areas to analyze government at four different levels--ideational, societal, organizational, and individual layers. It links public administration's various subfields--human resource management, budgeting, policy making, organizational theory, etc.--into a holistic framework for the study of government. It also includes an extensive bibliography drawing from American and Europen literature in support of the book's global, historical, and comparative approach.
The emergence of the World Wide Web, smartphones, and computers has transformed the world and enabled individuals to engage in crimes in a multitude of new ways. Criminological scholarship on these issues has increased dramatically over the last decade, as have studies on ways to prevent and police these offenses. This book is one of the first texts to provide a comprehensive review of research regarding cybercrime, policing and enforcing these offenses, and the prevention of various offenses as global change and technology adoption increases the risk of victimization around the world. Drawing on a wide range of literature, Holt and Bossler offer an extensive synthesis of numerous contemporary topics such as theories used to account for cybercrime, policing in domestic and transnational contexts, cybercrime victimization and issues in cybercrime prevention. The findings provide a roadmap for future research in cybercrime, policing, and technology, and discuss key controversies in the existing research literature in a way that is otherwise absent from textbooks and general cybercrime readers. This book is an invaluable resource for academics, practitioners, and students interested in understanding the state of the art in social science research. It will be of particular interest to scholars and students interested in cybercrime, cyber-deviance, victimization, policing, criminological theory, and technology in general.
This is the third edition of the highly successful textbook, Developing Practical Nursing Skills, which has been revised specifically for nursing and health care students working with adult patients, offering a more comprehensive guide that will last throughout initial training and beyond. Maintaining the practical and easy-to-use style o
The unusual life history of the brine shrimp, Artemia, and the relative ease with which it can be experimentally manipulated have long made his crustacean a favorite system for biological studies. Over the years, descriptive morphological work has given way to a rigorous analysis of biochemical and cellular aspects of the organism. The underlying theme of the work is often been developmental in nature.This book brings together a wide spectrum of topics under study in the shrimp. Analyses of gene structure and protein synthesis are combined with descriptions of protein interactions characteristic of functional cells.
Africans are among the fastest-growing immigrant groups in the United States. Although they are racially and ethnically diverse, few studies have examined how these differences affect their patterns of incorporation into society. This book is the first to highlight the role of race and ethnicity, Arab ethnicity in particular, in shaping the experiences of African immigrants. It demonstrates that American conceptions of race result in significant inequalities in the ways in which African immigrants are socially integrated. Thomas argues that suggestions that Black Africans are model-minorities who have overcome the barriers of race are misleading, showing that Black and Arab-ethnicity Africans systematically experience less favorable socioeconomic outcomes than their White African counterparts. Overall, the book makes three critical arguments. First, historical and contemporary constructions of race have important implications for understanding the dynamics of African immigration and settlement in the United States. Second, there are significant racial inequalities in the social and economic incorporation of contemporary African immigrants. Finally, Arab ethnicity has additional implications for understanding intra-racial disparities in incorporation among contemporary African immigrants. In general, these arguments are foundational for understanding the diversity of African immigrant experiences.
Advertised as "a new standard for living," the Lustron Home was introduced in 1948 in response to the urgent need for housing for veterans returning from World War II and their rapidly growing families. These enameled steel, prefabricated houses became very popular, and were heavily promoted from 1948 to 1950. Approximately 2,500 went up all over the United States and even South America. This work chronicles the history of the Lustron Corporation--how it got started and why it failed. The architectural differences between the six basic models of the Lustron Home, and how they could be built in as little as two days, are fully described. Also included is a listing that documents the location, model, color and various other particulars of the roughly 2,500 houses completed.
PROFESSIONAL SELLING provides comprehensive coverage of contemporary professional selling by integrating recent sales research with leading personal selling practices. Professional Selling's chapters can be mixed and matched with sales management chapters from Ingram's SALES MANAGEMENT, SIXTH EDITION to create an outstanding customized sales course. This highly experienced author team draws on their industry and academic experience to blend the most recent research findings with illustrated best practices in professional selling.
This volume summarizes what is currently known about mammalian herbivore-plant interaction, particularly as governed by plant secondary chemistry, and suggests productive avenues for future research. Topics covered include foraging theory and plant chemistry in mammal herbivory; the evolution of herbivory in relation to plant defenses; factors controlling resource allocation to defenses in plants; mechanisms by which herbivorous mammals can counter plant defenses to gain necessary energy and nutrients; and herbivory in deserts, temperate and tropical forests, and boreal forests. Wildlife biologists, agriculturalists, physiologists, nutritionists, ecologists, evolutionary biologists and other researchers interested in mammalian herbivore-plant interaction will find a tremendous store of useful information in this unique book.
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