Seminar paper from the year 2002 in the subject Mathematics - Statistics, grade: 5 pkt (1-6: 1), Helsinki School of Economics (Haaga Instituuti), language: English, abstract: This paper will tell about the customer satisfaction in a café downtown Helsinki. The reason why we chose this particular research, started out with personal experience, or better the wish for improvement. Since we are interested in marketing we started approaching our own wishes in a marketer’s way, long before we were instructed to conduct this project. So we asked ourselves how we would do it better. But to get anywhere close to an answer, one needs to know about what other customers think, with what they might agree or disagree. So our second question was: how do people see it? Now, as we were assigned to this project, it seemed rather interesting to find out, if our own wishes first of all would be of significance compared to other customers. And secondly, to learn about how simple or difficult it would be for an owner or marketer of such an establishment, to find out about the needs for improvement from the customers point of view. The problem setting of this customer satisfaction survey is divided in four parts: The management needs to know whether the personnel are considered customer-service oriented. Further, how customers think about the place itself, the pricing and the products offered. The background of this work is the idea of how to obtain or improve a market position. In order to do so, it is vital to know about the market itself and the customers and their wishes. In this particular field, everything stands and falls with customer satisfaction. Therefore it is desirable to gain knowledge about the customers and their point of view. Although this is only a part of the marketing mix, which has to be considered for a healthy business, next to the knowledge about competition, in this field it might be the most important one.
This textbook provides a comprehensive yet accessible treatment of weather and climate prediction, for graduate students, researchers and professionals. It teaches the strengths, weaknesses and best practices for the use of atmospheric models. It is ideal for the many scientists who use such models across a wide variety of applications. The book describes the different numerical methods, data assimilation, ensemble methods, predictability, land-surface modeling, climate modeling and downscaling, computational fluid-dynamics models, experimental designs in model-based research, verification methods, operational prediction, and special applications such as air-quality modeling and flood prediction. This volume will satisfy everyone who needs to know about atmospheric modeling for use in research or operations. It is ideal both as a textbook for a course on weather and climate prediction and as a reference text for researchers and professionals from a range of backgrounds: atmospheric science, meteorology, climatology, environmental science, geography, and geophysical fluid mechanics/dynamics.
Recurrence sequences are of great intrinsic interest and have been a central part of number theory for many years. Moreover, these sequences appear almost everywhere in mathematics and computer science. This book surveys the modern theory of linear recurrence sequences and their generalizations. Particular emphasis is placed on the dramatic impact that sophisticated methods from Diophantine analysis and transcendence theory have had on the subject. Related work on bilinear recurrences and an emerging connection between recurrences and graph theory are covered. Applications and links to other areas of mathematics are described, including combinatorics, dynamical systems and cryptography, and computer science. The book is suitable for researchers interested in number theory, combinatorics, and graph theory.
Seminar paper from the year 2002 in the subject Mathematics - Statistics, grade: 5 pkt (1-6: 1), Helsinki School of Economics (Haaga Instituuti), language: English, abstract: This paper will tell about the customer satisfaction in a café downtown Helsinki. The reason why we chose this particular research, started out with personal experience, or better the wish for improvement. Since we are interested in marketing we started approaching our own wishes in a marketer’s way, long before we were instructed to conduct this project. So we asked ourselves how we would do it better. But to get anywhere close to an answer, one needs to know about what other customers think, with what they might agree or disagree. So our second question was: how do people see it? Now, as we were assigned to this project, it seemed rather interesting to find out, if our own wishes first of all would be of significance compared to other customers. And secondly, to learn about how simple or difficult it would be for an owner or marketer of such an establishment, to find out about the needs for improvement from the customers point of view. The problem setting of this customer satisfaction survey is divided in four parts: The management needs to know whether the personnel are considered customer-service oriented. Further, how customers think about the place itself, the pricing and the products offered. The background of this work is the idea of how to obtain or improve a market position. In order to do so, it is vital to know about the market itself and the customers and their wishes. In this particular field, everything stands and falls with customer satisfaction. Therefore it is desirable to gain knowledge about the customers and their point of view. Although this is only a part of the marketing mix, which has to be considered for a healthy business, next to the knowledge about competition, in this field it might be the most important one.
Seminar paper from the year 2002 in the subject Economy - Environment economics, grade: 4 pkt (1-6: 2), Helsinki School of Economics (Haaga Instituuti), course: Business in the EU, language: English, abstract: This course work deals with the energy sector of France and the United Kingdom, in context of the European Union. The first part concentrates on the analysis of the countries energy sector and their comparison. In the second part this analysis is brought into perspective within the European Union. As for the sources of information and their validity and quality, we used primarily the youngest publications of the European Union, since this data is compared with others the most accurate and up to date. But we also took other international sources into consideration, newspapers as well as official energy sources.
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