Since FDR, the US healthcare system has been mired in politics and policy. All the while it has only increased in complexity and cost. Today half of all personal bankruptcies are attributable to healthcare costs. Many community hospitals are barely getting by with single digit profit margins. With a system teetering on the edge of a systemic crisis, we need to turn to a brand-new approach to rescue the US healthcare system.
When people hear “the Cloud,” they think of cloud computing and salesforce.com, just a sliver of what the Cloud is today. The Cloud has grown: it represents the consummate disruptor to structure; a pervasive social and economic network that will soon connect and define more of the world than any other political, social, or economic organization. The Cloud is the first megatrend of the twenty-first century, one that will shape the way we will address virtually every challenge we face for at least the next 100 years. It is where we will all live, work, and play in the coming decades. The Cloud is where your kids go to dive into online play. It’s where you meet and make friends in social networks. It’s where companies find the next big idea. It’s where political campaigns are won and lost. Cloud Surfing is the groundbreaking book that will explain how to access the full value of the Cloud and how to embrace its possibilities.
Outsourcing is the most popular movement of the new global business economy. In fact, the typical executive will soon spend one-third of their budget on outsourcing! Smartsourcing is the next evolution in outsourcing. Traditional outsourcing reduces costs by moving the work to where the least expensive workers are. While that may cut costs, it simply replicates the status quo. Smartsourcing goes a step further by showing companies how to partner with service providers to not only cut costs, but also increase innovation across the full spectrum of their business. Smartsourcing is the first book on the market to be ahead of the curve on one of the most important shifts in business today.
Invent less. Innovate more. And join the next generation of successful global players. Innovation has become a mantra for organizations facing unprecedented market pressures and worldwide competition. But can it be taught or developed as a core competency? Are there rules for turning great ideas into breakthrough innovations that alter behavior and culture, change the companyâ??customer relationship, and carve out a path to global business success? Profiling dozens of todayâ??s most innovative organizations, The Innovation Zone delivers a new playbook for creating a structured business model of innovation that focuses on process, not products, to generate sustainable value and competitive dominance.
Invent less. Innovate more. And join the next generation of successful global players. Innovation has become a mantra for organizations facing unprecedented market pressures and worldwide competition. But can it be taught or developed as a core competency? Are there rules for turning great ideas into breakthrough innovations that alter behavior and culture, change the companyâ??customer relationship, and carve out a path to global business success? Profiling dozens of todayâ??s most innovative organizations, The Innovation Zone delivers a new playbook for creating a structured business model of innovation that focuses on process, not products, to generate sustainable value and competitive dominance.
This unique book puts a whole new spin on knowledge management. Rather than re-stating the importance of the knowledge economy, or detailing methods of knowledge management or acquisition, it explores how businesses can exploit their knowledge and information, focusing on the entrepreneurial opportunities that intellectual capital provides.
This report includes specific examples of how certain telecom industries use knowledge management to increase profitability: one telecom's new sales order process enabled a single service representative to perform the same functions as 12 technicians; how another company's call-center systems (after an extensive knowledge audit) yielded a 39.7 percent increase in capacity and a cost savings of $1,285,607; and how yet another competitor improved its return on process (ROP) and return on knowledge (ROK) by 87 percent after implementing an intranet system combined with an automated workflow application.
Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include: extensive topical coverage, integrated discussion of change, diversity, and digital age issues in all chapters; updated analysis of major issues and influences in organizational communication; and, real-world examples.
Applied Organizational Communication provides a current, in-depth analysis of the theories and practices critical to understanding organizational communication concepts in a global environment. Exploring the diverse communication challenges in today’s organizations, this text: Explains the impact of critical environmental influences on all levels; Provides extensive discussion of teams, leadership, technology, listening, and interpersonal communication; Offers current analysis, utilizing a broad base of information and research; and Establishes links between organizational communication and perceptions, theory, networks, and symbolic behavior. Building on the successful foundation of the previous editions, this third edition has been thoroughly updated and revised to reflect the most current organizational communication theory and research. Features of this edition include: Extensive real life examples and experiences Grounding in transactional communication and advanced systems approaches Macro and micro analyses of key topics and issues As an accessible and practical examination of organizational communication, this text is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate level.
Since FDR, the US healthcare system has been mired in politics and policy. All the while it has only increased in complexity and cost. Today half of all personal bankruptcies are attributable to healthcare costs. Many community hospitals are barely getting by with single digit profit margins. With a system teetering on the edge of a systemic crisis, we need to turn to a brand-new approach to rescue the US healthcare system.
Written by one of the nation's best-known technology consultants, this book presents a set of management and technology tools to help manage an organization's shared knowledge and cultivate its intellectual assets. Drawing on interviews with 350 companies from across the economic spectrum, Corporate Instinct offers a detailed road map for developing your own corporate instinct and a comprehensive context for understanding how and why this sixth sense offers enduring competitive advantage. Filled with insights on revamping a corporation's culture, structure and core competencies for the 21st century, this book offers a blueprint for a business which focuses on innovation, not administration.
The world is at the precipice of a disruptive new era in which the ability to track every behavior will predict our individual and collective futures. Using artificial intelligence to analyze trillions of once-invisible data (behaviors) across vast digital ecosystems, companies and governments now have unimagined insight into our every behavior. Although making private behaviors “visible” may conjure a sense of 1984, the reality is that a new kind of value will emerge that has the power to radically alter the way we view some of the most basic tenets of business. Concepts such as brand loyalty will be turned on their heads as companies now have to find ways to prove their loyalty to each individual consumer. In addition, the emergence of hyper-personalization and outcome-driven products may begin to solve some of the most pressing and protracted problems of our time. And it’s not just human beings whose behaviors are being captured and analyzed. AI-powered autonomous vehicles, smart devices, and intelligent machines will all exhibit behaviors. In this very near future every person and digital device will have its own cyberself—a digital twin that knows more about us than we know about ourselves. Farfetched? Only if you discount the enormous power of these new technologies, which will use the invisible patterns in all of our behaviors to develop an intimate understanding of what drives us, where we see value, and how we want to experience the world. Revealing the Invisible shows businesses how to predict consumer behavior based on customers’ prior tendencies, allowing a company to make better decisions regarding growth, products, and implementation.
Gigatrends offers a roadmap for navigating six of the most disruptive trends shaping the future. Humanity stands at the precipice of a remarkable new era in global history filled with both immense opportunities and daunting challenges. Gigatrends examines how six disruptive trends can be harnessed to create new social, economic, and organizational solutions that will usher in the promise of a human-centered future for billions of people. But moving forward won’t be easy. Gigatrends will disrupt nearly every existing socioeconomic system built over the past three hundred years. Navigating these seismic shifts will require a new set of skills, frameworks, and tools to help us move forward. Gigatrends will provide you with the insights to: • Understand how each of the six Gigatrends will shape your future • Predict how digital workers and AI will reshape the workforce • Create new social, economic, and organizational global ecosystems • Navigate the seismic shifts of a rapidly changing and uncertain world • Achieve a human-centered future that works for all of humanity • Recognize how digital identity will create a new era of prosperity The world is at an inflection point. It's time to understand and embrace the revolutionary power of Gigatrends to shape a future that’s filled with hope and opportunity for all of humanity.
When people hear “the Cloud,” they think of cloud computing and salesforce.com, just a sliver of what the Cloud is today. The Cloud has grown: it represents the consummate disruptor to structure; a pervasive social and economic network that will soon connect and define more of the world than any other political, social, or economic organization. The Cloud is the first megatrend of the twenty-first century, one that will shape the way we will address virtually every challenge we face for at least the next 100 years. It is where we will all live, work, and play in the coming decades. The Cloud is where your kids go to dive into online play. It’s where you meet and make friends in social networks. It’s where companies find the next big idea. It’s where political campaigns are won and lost. Cloud Surfing is the groundbreaking book that will explain how to access the full value of the Cloud and how to embrace its possibilities.
Outsourcing is the most popular movement of the new global business economy. In fact, the typical executive will soon spend one-third of their budget on outsourcing! Smartsourcing is the next evolution in outsourcing. Traditional outsourcing reduces costs by moving the work to where the least expensive workers are. While that may cut costs, it simply replicates the status quo. Smartsourcing goes a step further by showing companies how to partner with service providers to not only cut costs, but also increase innovation across the full spectrum of their business. Smartsourcing is the first book on the market to be ahead of the curve on one of the most important shifts in business today.
Gigatrends offers a roadmap for navigating six of the most disruptive trends shaping the future. Humanity stands at the precipice of a remarkable new era in global history filled with both immense opportunities and daunting challenges. Gigatrends examines how six disruptive trends can be harnessed to create new social, economic, and organizational solutions that will usher in the promise of a human-centered future for billions of people. But moving forward won’t be easy. Gigatrends will disrupt nearly every existing socioeconomic system built over the past three hundred years. Navigating these seismic shifts will require a new set of skills, frameworks, and tools to help us move forward. Gigatrends will provide you with the insights to: • Understand how each of the six Gigatrends will shape your future • Predict how digital workers and AI will reshape the workforce • Create new social, economic, and organizational global ecosystems • Navigate the seismic shifts of a rapidly changing and uncertain world • Achieve a human-centered future that works for all of humanity • Recognize how digital identity will create a new era of prosperity The world is at an inflection point. It's time to understand and embrace the revolutionary power of Gigatrends to shape a future that’s filled with hope and opportunity for all of humanity.
Electric power and the evolution of utilities fueled the growth of industrialization and the incredible innovation of the 20th century by allowing companies to focus on what they where best at rather than the generation and management of power. That's exactly what's happening today as an almost unimaginable abundance of data is moving into the cloud where it will fuel the revolution in artificial intelligence and machine learning. However, most people are still using an industrial age lens, built on the economics of scarcity, to view the opportunities that the cloud creates for a future of limitless data; it's the equivalent of trying to compete using waterwheels to power a modern factory. The Bottomless Cloud challenges the scarcity-driven mindset by taking a hard look at how industrial age business models are failing us by regarding data as a commodity and a cost that needs to be constrained, rather than an near infinite resource that can be mined to build entirely new sources of value and insight. From Uber, to Nike, to Netflix, The Bottomless Cloud is defining the tenets of success in the 21st Century by changing the way we view data, from being a byproduct of business to a foundational driver of radically new business models. On the heels of his Amazon bestselling book Revealing The Invisible, 11 time author Tom Koulopoulos has teamed up with his long time colleague and serial entrepreneur David Friend to provide business leaders with a clear and straightforward understanding of the incredible power of the cloud and data abundance; it's an entirely new way to think about the value and the role of data in building tomorrow's enterprise. Written in a way that is easy to follow, The Bottomless Cloud provides a compelling vision of a future in which data abundance will alter nearly every aspect of how we live, work, and play.
The world is at the precipice of a disruptive new era in which the ability to track every behavior will predict our individual and collective futures. Using artificial intelligence to analyze trillions of once-invisible data (behaviors) across vast digital ecosystems, companies and governments now have unimagined insight into our every behavior. Although making private behaviors “visible” may conjure a sense of 1984, the reality is that a new kind of value will emerge that has the power to radically alter the way we view some of the most basic tenets of business. Concepts such as brand loyalty will be turned on their heads as companies now have to find ways to prove their loyalty to each individual consumer. In addition, the emergence of hyper-personalization and outcome-driven products may begin to solve some of the most pressing and protracted problems of our time. And it’s not just human beings whose behaviors are being captured and analyzed. AI-powered autonomous vehicles, smart devices, and intelligent machines will all exhibit behaviors. In this very near future every person and digital device will have its own cyberself—a digital twin that knows more about us than we know about ourselves. Farfetched? Only if you discount the enormous power of these new technologies, which will use the invisible patterns in all of our behaviors to develop an intimate understanding of what drives us, where we see value, and how we want to experience the world. Revealing the Invisible shows businesses how to predict consumer behavior based on customers’ prior tendencies, allowing a company to make better decisions regarding growth, products, and implementation.
Written by one of the nation's best-known technology consultants, this book presents a set of management and technology tools to help manage an organization's shared knowledge and cultivate its intellectual assets. Drawing on interviews with 350 companies from across the economic spectrum, Corporate Instinct offers a detailed road map for developing your own corporate instinct and a comprehensive context for understanding how and why this sixth sense offers enduring competitive advantage. Filled with insights on revamping a corporation's culture, structure and core competencies for the 21st century, this book offers a blueprint for a business which focuses on innovation, not administration.
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