For too long, professional services firms have relied on the “producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels. When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to: • Align your firm’s culture and key organizational components. • Satisfy your clients’ needs without sacrificing essential managerial responsibilities. • Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique. A valuable new resource, this book redefines the role of leadership in professional services firms.
Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon Editors Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable by committing mistakes while learning something new. In Flying Without a Net, Thomas DeLong explains how to draw strength from vulnerability. First, understand the forces that escalate anxiety in high achievers and the unproductive behaviors you turn to for relief. Then adopt practices that give you the courage to "do the right things poorly" before "doing the right things well." Drawing on his extensive research and consulting work, DeLong lays out: - Roots of high achievers' anxiety: fear of being wrong and lack of a sense of purpose, and a craving for human connection - Destructive behaviors we adopt to relieve our anxiety: busyness, comparing ourselves to others, and blaming others for our frustrations - Behaviors we must adopt to gain strength from vulnerability: putting the past behind us and seeking honest feedback Packed with practical advice and inspiring stories, Flying Without a Net is an invaluable resource for all leaders seeking to thrive in this Age of Anxiety.
The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than forty years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes that the best teachers are also leaders, and the best leaders are also teachers. In examining how to lead and teach, renowned Harvard Business School professor Thomas J. DeLong takes the reader inside his own head and heart. He notes that, as teachers, we often focus more on our inadequacies and missteps than on our strengths and unique talents. He explains why this is so by dissecting and analyzing his own experiences--using himself as a case study. The book's goal is to help readers learn about the intricacies of teaching and managing, and to impart lessons about how teachers can create a unique teaching atmosphere. To do this, the author analyzes the process of creating a curriculum, preparing for an eighty-minute class, managing the fifteen minutes before class begins, and evaluating the nature of the teaching experience after the session concludes. Along the way, he connects specific classroom behaviors with leadership issues--in organizations, in teams, and in personal relationships. He also asks--and answers--some provocative questions, such as: What happens on multiple levels when I teach or lead--with me, students, or professionals? What am I thinking and feeling as I process what students are thinking and feeling? How are my internal conversations affecting how I teach and lead? How do I manage my biases, including having "favorite" students? To what extent can I use teaching methods in the arena of management? Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and managers will learn how to create moments of transformation for students. Whether you're a university professor, a student, a business leader, or just someone fascinated by teaching, this book will instruct, entertain, and--hopefully--inspire.
No previous work has covered the web of important players, places, and events that have shaped the history of the United States’ relations with its neighbors to the south. From the Monroe Doctrine through today’s tensions with Latin America’s new leftist governments, this history is rich in case studies of diplomatic, economic, and military cooperation and contentiousness. Encyclopedia of U.S.-Latin American Relations is a comprehensive, three-volume, A-to-Z reference featuring more than 800 entries detailing the political, economic, and military interconnections between the United States and the countries of Latin America, including Mexico and the nations in Central America, the Caribbean, and South America. Entries cover: Each country and its relationship with the United States Key politicians, diplomats, and revolutionaries in each country Wars, conflicts, and other events Policies and treaties Organizations central to the political and diplomatic history of the western hemisphere Key topics covered include: Coups and terrorist organizations U.S. military interventions in the Caribbean Mexican-American War The Cold War, communism, and dictators The war on drugs in Latin America Panama Canal Embargo on Cuba Pan-Americanism and Inter-American conferences The role of commodities like coffee, bananas, copper, and oil "Big Stick" and Good Neighbor policies Impact of religion in U.S.-Latin American relations Neoliberal economic development model U.S. Presidents from John Quincy Adams to Barack Obama Latin American leaders from Simon Bolivar to Hugo Chavez With expansive coverage of more than 200 years of important and fascinating events, this new work will serve as an important addition to the collections of academic, public, and school libraries serving students and researchers interested in U.S. history and diplomacy, Latin American studies, international relations, and current events.
An Introduction to General Virology provides information pertinent to all aspects of virology. This book discusses the viruses affecting plants and insects. Organized into 25 chapters, this book begins with an overview of prevention of disease that can be effected by the immunization of susceptible hosts to produce circulating antibodies that neutralize viral infectivity. This text then discusses the general properties of the viruses. Other chapters consider the methods of preparing tissue cultures and explain the methods used for titrations of serum antibodies and serological identification of viruses. This book discusses as well the spread of diseases, the various invasion routes of the body, and the multitude of viruses which cause respiratory symptoms and which cannot easily be conquered. The final chapter deals with the types of vaccine in use. This book is a valuable resource for undergraduates in Medicine and Science and for postgraduates in the class of Public Health.
No nation in recent history has placed greater emphasis on the role of technology in planning and waging war than the United States. In World War II the wholesale mobilization of American science and technology culminated in the detonation of the atomic bomb. Competition with the Soviet Union during the Cold War, combined with the U.S. Navy's culture of distributed command and the rapid growth of information technology, spawned the concept of network-centric warfare. And America's post-Cold War conflicts in Iraq, the former Yugoslavia, and Afghanistan have highlighted America's edge. From the atom bomb to the spy satellites of the Cold War, the strategic limitations of the Vietnam War, and the technological triumphs of the Gulf war, Thomas G. Mahnken follows the development and integration of new technologies into the military and emphasizes their influence on the organization, mission, and culture of the armed services. In some cases, advancements in technology have forced different branches of the military to develop competing or superior weaponry, but more often than not the armed services have molded technology to suit their own purposes, remaining resilient in the face of technological challenges. Mahnken concludes with an examination of the reemergence of the traditional American way of war, which uses massive force to engage the enemy. Tying together six decades of debate concerning U.S. military affairs, he discusses how the armed forces might exploit the unique opportunities of the information revolution in the future.
The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than forty years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes that the best teachers are also leaders, and the best leaders are also teachers. In examining how to lead and teach, renowned Harvard Business School professor Thomas J. DeLong takes the reader inside his own head and heart. He notes that, as teachers, we often focus more on our inadequacies and missteps than on our strengths and unique talents. He explains why this is so by dissecting and analyzing his own experiences--using himself as a case study. The book's goal is to help readers learn about the intricacies of teaching and managing, and to impart lessons about how teachers can create a unique teaching atmosphere. To do this, the author analyzes the process of creating a curriculum, preparing for an eighty-minute class, managing the fifteen minutes before class begins, and evaluating the nature of the teaching experience after the session concludes. Along the way, he connects specific classroom behaviors with leadership issues--in organizations, in teams, and in personal relationships. He also asks--and answers--some provocative questions, such as: What happens on multiple levels when I teach or lead--with me, students, or professionals? What am I thinking and feeling as I process what students are thinking and feeling? How are my internal conversations affecting how I teach and lead? How do I manage my biases, including having "favorite" students? To what extent can I use teaching methods in the arena of management? Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and managers will learn how to create moments of transformation for students. Whether you're a university professor, a student, a business leader, or just someone fascinated by teaching, this book will instruct, entertain, and--hopefully--inspire.
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