In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality. Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes Clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions Includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes) Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care Provides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.
O'Boyle has researched and written a monumental book that should be mandatory reading for all CEOs and anyone concerned with business ethics." --The Philadelphia Inquirer "Superb . . . a spirited study of General Electric, and of its sometimes brilliant, sometimes bungling, but always ruthless boss, Jack Welch." --Chicago Sun-Times With convincing passion and meticulous research, Thomas F. O'Boyle explores the forces behind General Electric's rise to the top of Wall Street, questioning if GE, with chief executive officer Jack Welch at the helm, is still "bringing good things to life." Welch--explosive, profit-hungry, and pragmatic--catapulted GE's stocks to the top, up 1,155 percent from 1982 to 1997. O'Boyle argues that these astounding results have come only with the heavy price of employees' lives, blighted under the tyranny of "Neutron Jack" Welch, so named for his bomb-like ability to eliminate staff without disturbing surrounding operations. During Welch's reign, hard-nosed success tactics--unblinking downsizing, ruthless acquisition negotiations, and the virtual abandonment of manufacturing in favor of the more glamorous entertainment and financial services industries--coexist with scandals like price-fixing, pollution, and defense contract fraud. Sure to spark controversy, this gripping, comprehensive account begs the greater question: Is Jack Welch's GE a model company for business in the next century, or is it time to change the way the world does business? "Smoothly written and thoroughly researched." --USA Today "This book makes a valuable contribution to our understanding of corporate America. . . . Thomas F. O'Boyle persuades you that GE--Jack Welch's GE--brings bad things to life. In abundance." --Washington Monthly
A good read even for those who have not the least ancestral or national bias—for those who desire civilized entertainment along with brilliant narrative." —Seattle Times In thirty-five years and dozens of return trips to Ireland, Thomas Lynch has found a template for the larger world inside the small one, the planet in the local parish. Part memoir, part cultural study, Booking Passage is a brilliant, often comedic guidebook for those "fellow travelers, fellow pilgrims" making their way through the complexities of their own lives and times.
Bankrupt Britain is a unique atlas giving a comprehensive picture of the effect of the recession on Britain. In detailed colour maps, it shows how economic, social and environmental fortunes have been affected in different areas in the wake of the 2007 banking crisis, 2008 economic crash and 2009 credit crunch. It is essential reading for a broad audience with detailed local level data and a national snap-shot of Britain during this time.
Sweet Reason: A Field Guide to Modern Logic, 2nd Edition offers an innovative, friendly, and effective introduction to logic. It integrates formal first order, modal, and non-classical logic with natural language reasoning, analytical writing, critical thinking, set theory, and the philosophy of logic and mathematics. An innovative introduction to the field of logic designed to entertain as it informs Integrates formal first order, modal, and non-classical logic with natural language reasoning, analytical writing, critical thinking, set theory, and the philosophy of logic and mathematics Addresses contemporary applications of logic in fields such as computer science and linguistics A web-site (www.wiley.com/go/henle) linked to the text features numerous supplemental exercises and examples, enlightening puzzles and cartoons, and insightful essays
An accessible introduction to the analysis of English, helping you to understand the structure, meaning and use of the English language in the context of the Hallidayan systemic functional grammar model.
The book combines research, critical issues, and creative solutions in a concise and easy-to-read manner. While there is little doubt that educators today face a myriad of critical issues, this book allows educators to believe that they can be agents of change for students and for the profession." —Sammie Novack, Vice Principal Curran Middle School Bakersfield, CA Implement standards-based grading practices that accurately and equitably report student achievement! Standards-based education poses a variety of challenges for grading and reporting practices, especially for ensuring that the grades assigned to students are honest, meaningful, and fair. Many traditional methods, such as limiting the number of high grades or defining "C" as "average," no longer work in a standards-based environment. This edited volume examines critical issues in standards-based grading and provides specific suggestions for improving grading policies and practices at the school and classroom levels. With contributions from prominent educators and researchers, this groundbreaking volume: Describes traditional school practices that inhibit the implementation of standards-based grading Addresses how teachers can assign fair and accurate grades to English language learners and students with special needs Examines legal issues that influence grading and reporting policies Discusses why report card grades and large-scale assessment scores may vary Fosters consistency in grading across states and districts Offers effective strategies for communicating with parents This solution-oriented book offers teachers, principals, and administrators practical strategies for implementing grading policies that benefit all students.
Publishing in the 21st century is a rapidly changing business, and this highly readable and comprehensive reference covers it all: editorial acquisition and process, the importance of metadata, operations procedures, financial benchmarks and methods, and personnel management as well as product development, production, and sales and marketing. Written for the practicing professional just starting out or looking to learn new tricks of the trade, as well as self-publishers who want to understand the industry, this revised and expanded fifth edition contains updated industry statistics and benchmark figures, features up-to-date strategies for creating new revenue streams, approaches to online marketing and sales, key concepts of e-book publishing, and provides new information about using financial information to make key management decisions. A new title P & L that incorporates e-books is provided. Over 30 highly practical forms and sample contracts are also included for up-to-the-minute advice.
A New York Times Book Review Notable Book of the Year A Washington Post Best Book of the Year A Businessweek Best Business Book of the Year A Chicago Tribune Best Book of the Year In this brilliant, essential book, Pulitzer Prize-winning author Thomas L. Friedman speaks to America's urgent need for national renewal and explains how a green revolution can bring about both a sustainable environment and a sustainable America. Friedman explains how global warming, rapidly growing populations, and the expansion of the world's middle class through globalization have produced a dangerously unstable planet--one that is "hot, flat, and crowded." In this Release 2.0 edition, he also shows how the very habits that led us to ravage the natural world led to the meltdown of the financial markets and the Great Recession. The challenge of a sustainable way of life presents the United States with an opportunity not only to rebuild its economy, but to lead the world in radically innovating toward cleaner energy. And it could inspire Americans to something we haven't seen in a long time--nation-building in America--by summoning the intelligence, creativity, and concern for the common good that are our greatest national resources. Hot, Flat, and Crowded 2.0 is classic Thomas L. Friedman: fearless, incisive, forward-looking, and rich in surprising common sense about the challenge--and the promise--of the future.
This book tells how I got to AA and stopped drinking. It describes the many AA meetings I attended in the US and abroad and what I learned in those meeting I had to do in order to change to a better life and to get on and stay on the happy road to recovery.
A new series of bespoke, full-coverage resources developed for the 2015 GCSE Mathematics qualifications. Created specifically for the AQA GCSE Mathematics Higher tier specification for first teaching from 2015, this Problem-solving Book contains a variety of questions for students to develop their problem-solving and reasoning skills within the context of the new GCSE curriculum. Suitable for all Higher tier students, this resource will stretch the more able and provide support to those who need it. Questions with worked solutions will help students develop the reasoning, interpreting, estimating and communication skills required to help them effectively solve problems. Encouraging progression by promoting higher-level thinking, our Problem-solving Books will help prepare students for further study.
THE COMPLETE GUIDE TO THE SUSTAINABLE MANAGEMENT OF LANDSCAPES A must-have guide for anyone working with landscapes, Sustainable Landscape Management eases the transition of the landscape industry into a new era of green consciousness. Filled with examples that illustrate best practices, the book provides a practical framework for the development of sustainable management strategies from design to execution and, eventually, to maintenance in an effort to construct landscapes that function more efficiently and minimize the impact on the environment. Sustainable Landscape Management includes: An overview of sustainable design and construction techniques as the basis for the maintenance and management of constructed landscapes Coverage of ecosystem development, managing landscape beds, managing trees and shrubs, and lawn care An entire chapter devoted to issues associated with the use of chemicals in landscape management Guidance on retrofitting existing landscapes for sustainability Reshaping the landscape takes on more significance as society embraces a new value system for advancing environmentally friendly ideals. By following the management principles laid out in this book, readers will learn the key elements for building landscapes that integrate beauty and function to create a sustainable presence that extends well into the future.
A new series of bespoke, full-coverage resources developed for the 2015 GCSE Mathematics qualifications. Endorsed for the OCR J560 GCSE Mathematics Higher tier specification for first teaching from 2015, this Problem-solving Book contains a variety of questions for students to develop their problem-solving and reasoning skills within the context of the new GCSE curriculum. Suitable for all Higher tier students, this resource will stretch the more able and provide support to those who need it. Questions with worked solutions will help students develop the reasoning, interpreting, estimating and communication skills required to help them effectively solve problems. Encouraging progression by promoting higher-level thinking, our Problem-solving Books will help prepare students for further study.
An accessible and reassuring guide to childhood health and immunity from a pediatrician who’s both knowledgeable about the latest scientific research and respectful of a family’s risk factors, health history, and concerns In The Vaccine-Friendly Plan, Paul Thomas, M.D., presents his proven approach to building immunity: a new protocol that limits a child’s exposure to aluminum, mercury, and other neurotoxins while building overall good health. Based on the results from his pediatric practice of more than eleven thousand children, as well as data from other credible and scientifically minded medical doctors, Dr. Paul’s vaccine-friendly protocol gives readers • recommendations for a healthy pregnancy and childbirth • vital information about what to expect at every well child visit from birth through adolescence • a slower, evidence-based vaccine schedule that calls for only one aluminum-containing shot at a time • important questions to ask about your child’s first few weeks, first years, and beyond • advice about how to talk to health care providers when you have concerns • the risks associated with opting out of vaccinations • a practical approach to common illnesses throughout the school years • simple tips and tricks for healthy eating and toxin-free living at any age The Vaccine-Friendly Plan presents a new standard for pediatric care, giving parents peace of mind in raising happy, healthy children. Praise for The Vaccine-Friendly Plan “Finally, a book about vaccines that respects parents! If you choose only one book to read on the topic, read The Vaccine-Friendly Plan. This impeccably researched, well-balanced book puts you in the driver’s seat and empowers you to make conscientious vaccine decisions for your family.”—Peggy O’Mara, editor and publisher, Mothering Magazine “Sure to appeal to readers of all kinds as a friendly, no-nonsense book that cuts through the rhetoric surrounding vaccines. It offers validation to those who avoid some or all, while offering those who do want to vaccinate help on how to do so safely. This is a great book for anyone with children in their lives.”—Natural Mother “A valuable, science-supported guide to optimizing your child’s health while you navigate through complex choices in a toxic, challenging world.”—Martha Herbert, M.D., Ph.D., Harvard Medical School “An impressively researched guide, this important book is essential reading for parents. With clear and practical advice for shielding children from harmful toxins, it will compel us all to think differently about how to protect health.”—Jay Gordon, M.D., FAAP “Rather than a one-size-fits-all vaccine strategy, the authors suggest thoughtful, individualized decisions based on research and collaboration between parents and clinicians—a plan to optimize a child’s immune system and minimize any risks.”—Elizabeth Mumper, M.D., founder and CEO, The Rimland Center for Integrative Pediatrics “This well-written and thought-provoking book will encourage parents to think through decisions—such as food choices and the timing of vaccines—that affect the well-being of their children. In a world where children’s immune systems are increasingly challenged, this is a timely addition to the literature.”—Harriet Lerner, Ph.D., bestselling author of The Dance of Anger and The Mother Dance
In this insightful book, the most respected names in legal publishing envision what changes the next century holds for the publication of legal information. Approximately 100 years ago, as comprehensive publication of legal cases began, the major legal publishing houses described their view of legal literature in a "Symposium of Law Publishers." Today's technological innovations, coupled with a resurgence of competition that has revived entrepreneurial dynamism in legal publishing, have created the need for a second such effort. Symposium of Law Publishers commemorates the spirit of the first symposium by examining the state of legal publishing today and what advances can be expected in the new century. Representatives of fourteen legal publishers give an in-depth view of the field and its future. In a unique additional feature, four law librarians provide an alternative view of the future of legal publishing. Symposium of Law Publishers examines information technologies primarily as a means to deliver information to the legal profession quickly, comprehensively, inexpensively, or accessibly, and predict that libraries and books will remain the core of legal information. The contributors discuss the new competitive spirit in the law publishing industry and the need for a response to increased globalization and specialization in the law profession. Other important topics addressed in this groundbreaking book include the future of case publication, electronic publishing and the future of research, citation systems in the future, and the survival of loose-leaf services. Professionals concerned with any aspect of legal publishing will be better prepared for future changes with the help of this fascinating book. Law librarians, data base specialists, and information theory specialists will also find Symposium of Law Publishers an invaluable introduction to the next century of legal publishing.
In your practice, you require advanced knowledge of the obstetrical, medical, genetic and surgical complications of pregnancy and their effects on the mother and fetus. With both basic science and clinical information, six new chapters, and an updated color design, you need look no further than the 6th edition of this long-time best seller. Includes both basic science and clinical information to give you comprehensive knowledge of the biology of pregnancy. Acts as an excellent resource for OB/GYNs studying for their Maternal-Fetal Medicine boards — and for practitioners who need quick access to practical information. Provides an updated and focused reference list to keep you up to date on the standards of care in maternal-fetal medicine today. Keeps you current with a new section: Disorders at the Maternal-Fetal Interface...and 6 new chapters: Biology of Parturition, Developmental Origins of Health and Disease, Intrapartum Assessment of Fetal Health, Pathogenesis of Pre-term Birth, Maternal and Fetal Infectious Disorders, and Benign Gynecological Conditions of Pregnancy. Features over 50% new authorship with increased focus on international perspectives. Includes the following hot topics in Maternal-Fetal Medicine: o Biology of Parturition o Fetal Growth o Prenatal Genetic Screening and Diagnosis o Fetal Cardiac Malformations and Arrhythmias o Thyroid Disease and Pregnancy o Management of Depression and Psychoses during Pregnancy and the Puerperium Focuses on evidence based medicine, the current best practice in MFM for diagnosing and treating high risk pregnancies. Includes new illustrations and an updated, color design.
Broadly viewing the global economy as a political competition that produces winners and losers, International Political Economy holistically and accessibly introduces the field of IPE to students with limited background in political theory, history, and economics.This text surveys major interests and institutions and examines how state and non-state actors pursue wealth and power. Emphasizing fundamental economic concepts as well as the interplay between domestic and international politics, International Political Economy not only explains how the global economy works; it also encourages students to think critically about how economic policy is made in the context of globalization.
The presumed link between mental disorder and violence has been the driving force behind mental health law and policy for centuries. Legislatures, courts, and the public have come to expect that mental health professionals will protect them from violent acts by persons with mental disorders. Yet for three decades research has shown that clinicians' unaided assessments of "dangerousness" are barely better than chance. Rethinking Risk Assessment: The MacArthur Study of Mental Disorder and Violence tells the story of a pioneering investigation that challenges preconceptions about the frequency and nature of violence among persons with mental disorders, and suggests an innovative approach to predicting its occurrence. The authors of this massive project -- the largest ever undertaken on the topic -- demonstrate how clinicians can use a "decision tree" to identify groups of patients at very low and very high risk for violence. This dramatic new finding, and its implications for the every day clinical practice of risk assessment and risk management, is thoroughly described in this remarkable and long-anticipated volume. Taken to heart, its message will change the way clinicians, judges, and others who must deal with persons who are mentally ill and may be violent will do their work.
This anthology presents the complete text of thirty-four treaties that have effectively contained the spread of nuclear, biological, and conventional weapons during the Cold War and beyond. The treaties are placed in historical context by individual commentaries from noted authorities Thomas Graham Jr. and Damien J. LaVera, which provide unique insights on each treaty�s negotiation and implementation. During the 1990s, numerous arms control agreements were concluded under U.N. or U.S. leadership. In 1995, one hundred sixty-five nations agreed to indefinitely extend the Nuclear Nonproliferation Treaty. Many nations ratified important chemical and biological weapons conventions, a pact to reduce conventional forces in Europe, and agreements to limit testing of weapons of mass destruction. More recent treaties seeking to restrain small arms trafficking and ban land mines are also highlighted and analyzed. Graham concludes with lessons learned from the collective negotiation and verification history of these treaties, ongoing efforts to limit weaponry, and general observations on the status and effectiveness of these agreements. There is no comparable resource available for diplomats, international lawyers, and arms control specialists.
Beginning with an explanation of why considerable outlays for computing since 1973 have not resulted in comparable payoffs, the author proposes that emerging techniques for user-centred development can turn the situation around - through task analysis, ite
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