Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed! Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results! “Required reading for every leader who wishes to see his or herorganization flourish and career progress.” Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson “Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.” Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture “The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.” Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem--and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth. That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions. You’ll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you’ll need to get there. Evaluate your current “questioning” skills... ...then systematically improve them Choose better questions... ...and ask them the right way Ask tough questions more effectively Get at the truth, uncover the real problem, and solve it Master the crucial nonverbal aspects of asking questions Finding your best style and the right body language
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Ask the right questions to recover from any surprise and transform shocks into breakthroughs! CEO: Earl, can we count on you to reduce your costs by 20%? Earl: You’ll have to do it without me. CEO: Did you just resign? Earl: Yes. Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Ask the probing questions that get you past deceit, defensiveness, half-truths, secrecy, and misdirection. Probing is aggressive follow-up questioning. However, you are not just interested in keeping a continuous discussion going. Probes are used to look for something other than what the discussion, paper, or message has provided. You probe when you encounter potential deceit, defensive behavior, half-truths, challenges, misdirected answers, and dead experts.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. How to choose the right type of question to get the right piece of information at the right time. The kinds of questions that become part of a manager’s normal repertoire will vary, depending on his role and position. The most effective managers I’ve seen have always been able to meet difficult situations with a new question–one that the management team is not used to hearing. They’re always able to summon a different type of question when it is needed.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Powerful ways to focus and target your questions, so you get the specific answers you need right now. Most questions that come to mind during normal business discourse are part of the more generalized plan of the business–the process that helps accomplish tasks that contribute to the organization’s overall goals. However, it is vital to have a plan when your questions are part of a probe or investigation, or for some other more focused purpose.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. How to develop your own personal questioning style–and when to abandon it for a whole different approach. Most managers have a general style when questioning people. It is their default mode. It’s a habit. If a manager consistently uses one style, people start to rely on it. This is positive because it presents a consistent face for people to react to. Consistency is valuable in normal business settings. Sometimes, however, it might prevent a manager from gaining new perspectives or reacting to new circumstances.
This Element is an excerpt from The art of asking: ask better questions, get better answers (9780137144242) by Terry J. Fadem. How to choose the right type of question to get the right piece of information at the right time"--Resource description page.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Learn questioning techniques that help you control the agenda, overcome challenges, and move forward. Do you have a plan for specific types of questioning for certain settings, or do you just allow events to unfold? Depending on the setting you find yourself in, there are different strategies to consider when asking questions. For example, do you need to control the conversation?
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. It’s not just what you ask: It’s what they hear! Master listening techniques that’ll help you recognize what they’re really hearing when you ask your question. Half of asking any question is how it is received and perceived, and whether it has had the intended impact. Answers alone aren’t a full indication that you have communicated effectively. There are two additional factors: how the question was heard and what you do with the answer. What was heard is key, and managers are sometimes completely unaware of this....
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Improve your questioning skills by making sure your body language aligns with your words. Body language, hand gestures, and facial expressions are all signals. The signals you send are as important as your words. Hands–open palms up, palms down, fist pounding, prayerful, folded–play a major role;–just be sure your hand signals are consistent with your questions. Don’t send mixed signals. Here are five ways managers misuse hand signals....
This Element is an excerpt from The art of asking: ask better questions, get better answers (ISBN: 9780137144242) by Terry J. Fadem. Improve your questioning skills by making sure your body language aligns with your words"--Resource description page.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry J. Fadem. Available in print and digital formats. The essential questions that can make any manager dramatically more effective! Carpenters have hammers, dentists have picks, and physicians have stethoscopes. It is hard to envision them working without these tools. Managers, too, have a basic set of tools: questions. Here are the basic questions that all managers can use--at any level, in any organization, in any situation, anywhere in the world, and in any language.
This Element is an excerpt from The art of asking: ask better questions, get better answers (ISBN: 9780137144242) by Terry J. Fadem. Powerful ways to focus and target your questions, so you get the specific answers you need right now"--Resource description page.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry J. Fadem. Here are the basic questions that all managers can use--at any level, in any organization, in any situation, anywhere in the world, and in any language"--Resource description page.
Get answers, get action! Supercharge your business writing, question asking, presentation delivery, and more! Three full books of proven solutions for supercharging personal effectiveness by improving the way you communicate! Master 52 proven, bite-size, easy-to-use business writing techniques for improving everything from emails to proposals… discover how to ask better questions, and get better, more actionable answers… learn how to make presentations that win, from the world’s #1 presentation expert! From world-renowned leaders and experts, including Natalie Canavor, Claire Meirowitz, T. J. Fadem, and Jerry Weissman
A brand new collection of indispensable business skills for professionals in any industry… 5 pioneering books, now in a convenient e-format, at a great price! 5 remarkable eBooks help professionals gain the business skills they need to advance in their careers Today, business professionals need far more than technical skill to advance in their careers: they need a deep understanding of the business, combined with real leadership skills for motivating colleagues and executing on key assignments. This unique 5 eBook package brings together these crucial business skills, helping professionals rise far beyond their current roles. In The Art of Asking, Terry J. Fadem shows how to ask the right questions in the right ways, and get the answers you need to succeed. Discover the core questions you need to master... avoid the mistakes business questioners make most often... master ten simple rules for questioning more effectively… ask questions that give you control over tough situations... use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track! Next, in The Truth About Negotiations, Leigh L. Thompson reveals 53 proven negotiation principles: bite-size, easy-to-use techniques for becoming a world-class negotiator. Learn how to prepare for a negotiation within one hour… negotiate with people you hate (or love)… clearly identify your "best alternative" if a deal isn't possible… use reason, respect, and reciprocity to extract a deal's maximum potential value, create win-win solutions, and establish enduring relationships. In Presenting to Win, Updated and Expanded Edition, world-renowned presentation consultant Jerry Weissman shows how to connect with even the toughest, most high-level audiences...and move them to action. Drawing on his experience helping the world's top tech executives excel at make-or-break investor presentations, he shows how to dump those PowerPoint templates, tell compelling stories that focus on what's in it for the audience, and get action! In How to Keep Score in Business, long-time CEO Robert Follett helps you capture crucial insights buried in balance sheets, income statements, and other key reports. Follett shows how to apply core tools for analyzing financial reports and investment opportunities and demystifies accounting terms every decision-maker should know. Finally, in The Truth About Managing People, Third Edition, Stephen P. Robbins distills management to its essence, sharing 61 proven principles and real solutions for the make-or-break problems faced by every manager. You'll learn how to overcome the true obstacles to teamwork… why too much communication can be as dangerous as too little… how to improve hiring and employee evaluations… heal "layoff survivor sickness"… manage a diverse culture… lead effectively in a digital world… get past age stereotypes… and much more! From world-renowned leaders and performance experts Terry J. Fadem, Leigh L. Thompson, Jerry Weissman, Robert Follett, and Stephen Robbins
Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed! Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results! “Required reading for every leader who wishes to see his or herorganization flourish and career progress.” Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson “Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.” Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture “The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.” Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem--and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth. That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions. You’ll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you’ll need to get there. Evaluate your current “questioning” skills... ...then systematically improve them Choose better questions... ...and ask them the right way Ask tough questions more effectively Get at the truth, uncover the real problem, and solve it Master the crucial nonverbal aspects of asking questions Finding your best style and the right body language
Negotiate and communicate to get what you want—no matter who’s on the other side of the table! Four great books show you how to negotiate, persuade, influence…get what you want! In How to Get What You Want…Without Having to Ask, best-selling author Richard Templar brings his inimitable blend of originality, imagination, wisdom, and straight talk to the challenges of getting people to say “yes” to you! Templar offers up to 100 clever, simple, pain-free techniques for becoming the kind of person people want to support…helping people say yes…saying just the right thing if you do need to ask! Next, in How to Argue, leading lawyer Jonathan Herring reveals the secrets and subtleties of making your case and winning hearts and minds. Herring covers everything from making your point more crisply to keeping your cool in heated situations. In The Truth About Negotiations, Leigh L. Thompson teaches 53 proven negotiation principles and bite-size, easy-to-use techniques that work. You’ll learn how to prepare within one hour…negotiate with friends, colleagues, and spouses…master the win-win litmus test…become a truly world-class negotiator. Finally, in The Art of Asking: Ask Better Questions, Get Better Answers, Terry J. Fadem reveals the core questions that every manager needs to master...shows how to avoid the mistakes business questioners make most often...identifies ten simple rules for asking every question more effectively. You’ll learn how to ask tough questions and take control of tough situations... use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track! From world-renowned leaders in business negotiation and communication, including Richard Templar, Jonathan Herring, Leigh L. Thompson, and Terry J. Fadem
This Element is an excerpt from The art of asking: ask better questions, get better answers (ISBN: 9780137144242) by Terry J. Fadem. Learn questioning techniques that help you control the agenda, overcome challenges, and move forward"--Resource description page.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. How to develop your own personal questioning style–and when to abandon it for a whole different approach. Most managers have a general style when questioning people. It is their default mode. It’s a habit. If a manager consistently uses one style, people start to rely on it. This is positive because it presents a consistent face for people to react to. Consistency is valuable in normal business settings. Sometimes, however, it might prevent a manager from gaining new perspectives or reacting to new circumstances.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Ask the right questions to recover from any surprise and transform shocks into breakthroughs! CEO: Earl, can we count on you to reduce your costs by 20%? Earl: You’ll have to do it without me. CEO: Did you just resign? Earl: Yes. Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. It’s not just what you ask: It’s what they hear! Master listening techniques that’ll help you recognize what they’re really hearing when you ask your question. Half of asking any question is how it is received and perceived, and whether it has had the intended impact. Answers alone aren’t a full indication that you have communicated effectively. There are two additional factors: how the question was heard and what you do with the answer. What was heard is key, and managers are sometimes completely unaware of this....
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Ask the probing questions that get you past deceit, defensiveness, half-truths, secrecy, and misdirection. Probing is aggressive follow-up questioning. However, you are not just interested in keeping a continuous discussion going. Probes are used to look for something other than what the discussion, paper, or message has provided. You probe when you encounter potential deceit, defensive behavior, half-truths, challenges, misdirected answers, and dead experts.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Learn questioning techniques that help you control the agenda, overcome challenges, and move forward. Do you have a plan for specific types of questioning for certain settings, or do you just allow events to unfold? Depending on the setting you find yourself in, there are different strategies to consider when asking questions. For example, do you need to control the conversation?
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Not sure? Ask. (Why you need to ask–even if you think you know the answer or you think everyone else does!) If you do not ask the question, you will almost certainly be foolish–eventually. The only way to improve questioning skills is to use them. More often than not, others are also thinking about the same question and don’t want to ask.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. How to choose the right type of question to get the right piece of information at the right time. The kinds of questions that become part of a manager’s normal repertoire will vary, depending on his role and position. The most effective managers I’ve seen have always been able to meet difficult situations with a new question–one that the management team is not used to hearing. They’re always able to summon a different type of question when it is needed.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. What never to ask...if you don’t want the SEC or The Wall Street Journal on your case, that is! Many managers ask questions that represent an abuse of the power of their positions. These are questions that would otherwise be unacceptable to ask among peers or would embarrass the manager if published on the first page of The Wall Street Journal. Consider the following situation....
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Powerful ways to focus and target your questions, so you get the specific answers you need right now. Most questions that come to mind during normal business discourse are part of the more generalized plan of the business–the process that helps accomplish tasks that contribute to the organization’s overall goals. However, it is vital to have a plan when your questions are part of a probe or investigation, or for some other more focused purpose.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Learn how to ask the questions that really matter--and get the answers that matter to your business. Managers do not need answers to operate a successful business; they need questions. Answers can come from anyone, anytime, anywhere in the world...Today, the real job of management is determining what the business needs to know--and the who, what, where, when, and how of learning it.
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry J. Fadem. Available in print and digital formats. The essential questions that can make any manager dramatically more effective! Carpenters have hammers, dentists have picks, and physicians have stethoscopes. It is hard to envision them working without these tools. Managers, too, have a basic set of tools: questions. Here are the basic questions that all managers can use--at any level, in any organization, in any situation, anywhere in the world, and in any language.
This is the eBook version of the printed book. This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats. Improve your questioning skills by making sure your body language aligns with your words. Body language, hand gestures, and facial expressions are all signals. The signals you send are as important as your words. Hands–open palms up, palms down, fist pounding, prayerful, folded–play a major role;–just be sure your hand signals are consistent with your questions. Don’t send mixed signals. Here are five ways managers misuse hand signals....
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