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The Essential Supervisor's Handbook

A Quick and Handy Guide for Any Manager or Business Owner

By: Brette Mcwhorter Sember,Terrence J. Sember

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The Essential Supervisor's Handbook

A Quick and Handy Guide for Any Manager or Business Owner

By: Brette Mcwhorter Sember,Terrence J. Sember

The key to a good business is good employees. The key to good employees? A great supervisor. The Essential Supervisor's Handbook provides a guide for both new and experienced supervisors featuring expert explanations, advice, and motivation. It is a quick reference guide that covers a wide range of topics, from employee relations, team leadership, and motivation to the legal aspects of hiring, firing, and disciplining employees.The Essential Supervisor's Handbook also takes on difficult issues from upgrading to downsizing, and everything in between, such as: multicultural teams, working with unions, finding communication methods that work for you and your team. As well as how to stay positive, move your team (and yourself) forward, and create a productive work atmosphere. Concise and written in an easy-to-understand style, The Essential Supervisor's Handbook is the one tool that no manager can afford to be without.

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Page Count

225

Publisher

Red Wheel/Weiser

Published Date

ISBN 10

1601638663

ISBN 13

9781601638663

Bad Apples

How to Manage Difficult Employees, Encourage Good Ones to Stay, and Boost Productivity

By: Terrence Sember,Brette Sember

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Bad Apples

How to Manage Difficult Employees, Encourage Good Ones to Stay, and Boost Productivity

By: Terrence Sember,Brette Sember

Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.

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Page Count

190

Publisher

Simon and Schuster

Published Date

ISBN 10

1440514275

ISBN 13

9781440514272