Companies have excelled by treating customers as "markets of one"-offering them personalized buying experiences. But in managing talent, most firms still use one-size-fits-all HR practices. With today's diverse workforces, this approach is preventing organizations from attracting, retaining, and leveraging top talent. In Workforce of One, Susan Cantrell and David Smith show how exceptional companies are tailoring work experiences to employees' talents and interests-customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals. Their reward? Lower turnover, greater productivity, improved profit margins. The authors present four customization strategies: -Segmenting your workforce; for example, by life stage and learning style -Offering modular choices; e.g., choices regarding rewards, learning needs, or job duties -Defining broad and simple rules, such as evaluating work by outcomes, not time invested, or hiring for potential in addition to specific skills -Fostering employee-defined personalization, whereby employees define their own people practices (e.g., using peer-to-peer technologies to learn from one another) Drawing on extensive proprietary research, the authors explain how to combine aspects of all four strategies to address your organization's unique needs. Improving workforce performance through customized work experiences is the holy grail of the HR function. This book shows you how the workforce-of-one approach positions your company to win-while transforming your HR team into a strategic powerhouse.
Justine Cantrell has a terrible secret to hide. The compelling and moving new novel from the Sunday Times Top Ten bestselling author of Too Close to Home, Behind Closed Doors, No Child of Mine and Don't Let Me Go. Why has Justine Cantrell suddenly changed her name, abandoned the husband and family she loves and a successful business to start a new life in a place many thousands of miles away? There isn't a man involved, but there is a terrible secret that she must hide from her new friends and neighbours as securely as she needs to hide herself from those she's left behind. What is Justine's Secret?
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Fox knows how to strike just enough sway between sweet and bitter, homespun and steamy." --Publishers Weekly No one is a stranger in Caribou Crossing, a small Western town made for healing and second chances... She's raising her son on her own, but that's just fine with Lark Cantrell. Caribou Crossing's fire chief comes from a long line of strong, independent women--who have lousy luck with men. Lark's ex-husband walked out when Jayden was born with cerebral palsy. No matter--Jayden, now ten, is a bright, terrific kid, and the love of her life. When it comes to men, Lark is content with the occasional casual hookup; there's no room in her heart for more disappointment. Major Eric Weaver is in Caribou Crossing for one reason: to complete his rehabilitation so he can return to active service. Haunted by what went down in Afghanistan, his wounded soul isn't healing as quickly as his body. But it's almost impossible to resist the appeal of the sexy, feisty fire chief and her plucky son--not to mention the friendly, caring small town way of life. In Lark's loving arms, the scarred soldier begins to believe he may finally have found his true home... Praise for Susan Fox's Caribou Crossing series "Heartwarming and humorous, Fox's storytelling will draw readers in." --RT Book Reviews, 4 Stars on Love Me Tender "The perfect sweep-you-away story--smart, sexy, funny and touching. Susan Fox delivers an unforgettable read." -- Susan Wiggs on Home on the Range
Horsewoman Sara Anders rebuilt her life in the rugged mountains of Oregon. Her trail riding venture with author and rancher Jackson Cantrell is a success. When Jackson is found at the base of a cliff, his death is ruled accidental. Sara doesn't believe this and neither does Brayden Cantrell, Jackson's long-lost nephew who only recently entered his life, and Sara's.Unwilling partners who must learn to trust each other and themselves, Sara and Brayden lead a six-day trail ride into the mountains, taking Jackson's ashes to be buried beside his beloved wife. The funeral cortege includes Jackson's closest friends-the last people known to see him alive. After a rattlesnake is found zipped inside Sara's tent and a mourner dies mysteriously, Sara and Brayden realize that they ride the mountain with a killer. But who? And why? And who will be next?Trouble suspects everyone but his job is to protect Sara, and sleuthing out the villain requires all his skills. Everyone loved Jackson Cantrell until someone didn't. The savvy feline knows most people incriminate themselves given enough time. But time is running out and a murderer is getting desperate.
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