Steven Dinkin's Books

The Exchange

A Bold and Proven Approach to Resolving Workplace Conflict

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Exchange

A Bold and Proven Approach to Resolving Workplace Conflict

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

Studies indicate that on average, managers and supervisors spend a little more than forty percent of their time resolving workplace conflicts. All this time adds up to a lot of headaches, a hit to morale, and a significant loss in productivity. The Exchange: A Bold and Proven Approach to Resolving Workplace Conflict is for every director, manager, and supervisor who is tired of using trial and error to put out fires. Supplying readers with proven tools for resolving emotionally charged disputes, this go-to-guide details a four-stage process derived from the conflict resolution model used for more than 25 years at the National Conflict Resolution Center. Designed specifically for the workplace, this highly structured process facilitates the discussion of intense emotional issues so you can learn to preempt and de-escalate disputes before they become volatile. Whether your company is restructuring, downsizing, or merging—or simply needs helpful techniques for use in meetings with angry, disruptive, and disputing employees—The Exchange is for you! Praise for: ... the authors deliver an extraordinary method for resolving disputes quickly and simply and for the greatest benefit of the organization. —Marshall Goldsmith, New York Times Best-Selling Author It could be the difference between having a so-so organization and a great one. —Ken Blanchard, co-author of The One Minute Manager® and Lead with LUV ... we finally have a professional, well-organized program to refer to when conflicts arise in our hospitals and clinics. —Evan Burkett, Chief Human Resource Officer, Sanford Health ... a way to facilitate mutual understanding and common goals in order to move to a better place. —Bill Geppert, Senior Vice President, Cox Communications, Inc.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

141

Publisher

CRC Press

Published Date

ISBN 10

1439852995

ISBN 13

9781439852996

John McKinley and the Antebellum Supreme Court

Circuit Riding in the Old Southwest

By: Steven P. Brown

Write a review Read reviews Take a Quiz Solve Book Puzzle

John McKinley and the Antebellum Supreme Court

Circuit Riding in the Old Southwest

By: Steven P. Brown

Provides a penetrating analysis of US Supreme Court justice John McKinley Steven P. Brown rescues from obscurity John McKinley, one of the three Alabama justices, along with John Archibald Campbell and Hugo Black, who have served on the US Supreme Court. A native Kentuckian who moved in 1819 to northern Alabama as a land speculator and lawyer, McKinley was elected to the state legislature three times and became first a senator and then a representative in the US Congress before being elevated to the Supreme Court in 1837. He spent his first five years on the court presiding over the newly created Ninth Circuit, which covered Alabama, Arkansas, Louisiana, and Mississippi. His was not only the newest circuit, encompassing a region that, because of its recent settlement, included a huge number of legal claims related to property, but it was also the largest, the furthest from Washington, DC, and by far the most difficult to traverse. While this is a thorough biography of McKinley’s life, it also details early Alabama state politics and provides one of the most exhaustive accounts available of the internal workings of the antebellum Supreme Court and the very real challenges that accompanied the now-abandoned practice of circuit riding. In providing the first in depth assessment of the life and Supreme Court career of Justice John McKinley, Brown has given us a compelling portrait of a man active in the leading financial, legal, and political circles of his day.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

329

Publisher

University of Alabama Press

Published Date

ISBN 10

0817317716

ISBN 13

9780817317713

1001 Classical Recordings You Must Hear Before You Die

By: Matthew Rye,Steven Isserlis

Write a review Read reviews Take a Quiz Solve Book Puzzle

1001 Classical Recordings You Must Hear Before You Die

By: Matthew Rye,Steven Isserlis

A thick and informative guide to the world of classical music and its stunning recordings, complete with images from CD cases, concert halls, and of the musicians themselves.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

963

Publisher

Chartwell Books

Published Date

ISBN 10

0785835822

ISBN 13

9780785835820

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

Created for the modern medical workplace, a proven four-step program that empowers any manager or trainer with the strategies and skills of a seasoned mediator

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

211

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071801960

ISBN 13

9780071801966

Understanding Toxicology

By: Steven Mercurio

Write a review Read reviews Take a Quiz Solve Book Puzzle

Understanding Toxicology

By: Steven Mercurio

Understanding Toxicology is a comprehensive study of toxicants and their impact on all levels of biology--from cell, to complex organism, to ecosystem. Unlike other texts of its kind, this text is uniquely structured by biological system, making it easy for readers to understand the impact of toxins on each system. Common mechanisms are explored in the cellular and complex organ system chapters to approach a systems biology perspective that is more applicable to modern computational toxicology risk assessment. Understanding Toxicology begins with three research questions that challenge the reader to discover what information is needed to solve controversies at the level of the cell, the complex organism, and the ecosystem. The book continues with a cellular, complex organism, and ecosystem analysis of toxicology principles including risk assessment. The cellular section follows common mechanisms from the outside to the inside of cells and individual organelles. A forensic approach analyzes complex organisms from outside to inside. The ecosystem section starts with a dispersion approach to determine environmental concentration and addresses toxicants in divisions similar to how the EPA determines impacts. Key Features • Uses lively, engaging examples making the text fun and easy to read and understand • Allows the reader to approach the subject from a research perspective as well as a public policy perspective • Covers biological toxicants including venoms, poisons, as well as microbial and fungal toxins, and plant toxins • Thoroughly covers all organisms including fish, plants, and microbes • Includes outlines and review questions in each chapter

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

952

Publisher

Jones & Bartlett Learning

Published Date

ISBN 10

1284127613

ISBN 13

9781284127614

Liu, Volpe, and Galetta's Neuro-Ophthalmology E-Book

Diagnosis and Management

By: Grant T. Liu,Nicholas J. Volpe,Steven L. Galetta

Write a review Read reviews Take a Quiz Solve Book Puzzle

Liu, Volpe, and Galetta's Neuro-Ophthalmology E-Book

Diagnosis and Management

By: Grant T. Liu,Nicholas J. Volpe,Steven L. Galetta

Liu, Volpe, and Galetta's Neuro-Ophthalmology: Diagnosis and Management, 3rd Edition remains unique in its complete, authoritative coverage of the diagnosis and treatment of neurological disorders affecting the eye. Bridging the gap between a handbook and an encyclopedic resource, it distills a vast amount of information into a single, concise, superbly illustrated volume. User-friendly and thoroughly up to date, this highly renowned reference is a one-stop resource for current information in this growing area. - Combines over 1,000 illustrations and cross references with tables, outlines, and flow-diagrams to provide you with everything you need to understand the underlying presentation, pathophysiology, neuroimaging, and diagnostic studies in neuro-ophthalmology, along with the ideal diagnostic, treatment, and ongoing management tools for all neuro-ophthalmic conditions. - Covers the neurological examination and the bedside neuro-ophthalmic evaluation of comatose patients that demonstrates how the examination can be used to confirm a diagnosis arrived at from the patient history. - Includes the expertise and knowledge of a small, hand-picked contributor team that ensure the latest advances are incorporated into each chapter. - Contains increased coverage on the use of optical coherence tomography (OCT) and its role in revolutionizing the ability to make more accurate neuro-ophthalmic diagnoses. - Features twice the number of videos as the previous edition, including new footage of eye movement and eyelid disorders, pupillary abnormalities, and examination techniques. Also included are instructional videos demonstrating diagnostic bedside vestibular techniques in addition to therapeutic repositioning maneuvers used to treat all variants (i.e., posterior, horizontal, and anterior canals) of benign paroxysmal positional vertigo (BPPV). - Provides all-new information on gaze disorders, nystagmus, and neuro-ophthalmic manifestations of demyelinating disease. - Presents current knowledge on vestibular disease and the neuro-ophthalmic manifestations of head trauma, as well as brainstem, cerebellar, and degenerative diseases. - Expert ConsultTM eBook version included with purchase. This enhanced eBook experience allows you to search all of the text, figures, and references from the book on a variety of devices.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

725

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323340458

ISBN 13

9780323340458

The Exchange

A Bold and Proven Approach to Resolving Workplace Conflict

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Exchange

A Bold and Proven Approach to Resolving Workplace Conflict

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

Publisher

CRC Press

Published Date

ISBN 10

1040083927

ISBN 13

9781040083925

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

By: Steven Dinkin,Barbara Filner,Lisa Maxwell

The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small. "A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting." -- KATHLEEN SELLICK, President and CEO, Rady Children's Hospital "Having worked in large hospital systems for many years, I wish I had known these skills and techniques when I supervised nurses and coordinated teams." -- KIM PHILLIPS, MSN, RN, CFCN, Nurse's Touch, Inc. "During the past 12 months, over 450 managers and supervisors on my team at Sanford Health have gone through this training, and it works!" -- EVAN BURKETT, Chief Human Resources Officer, Sanford Health "The strategy and skills laid out in this book . . . are truly effective. Ignore this at your peril." -- DR. SAMUEL B. HO, Chief, Gastroenterology Section, Veterans Affairs San Diego Healthcare System, Professor of Medicine, University of California, San Diego

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

210

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071801979

ISBN 13

9780071801973

Book's by Steven Dinkin

The Exchange

The Exchange

John McKinley and the Antebellum Supreme Court

John McKinley and the Antebellum Supreme Court

1001 Classical Recordings You Must Hear Before You Die

1001 Classical Recordings You Must Hear Before You Die

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

Understanding Toxicology

Understanding Toxicology

Liu, Volpe, and Galetta's Neuro-Ophthalmology E-Book

Liu, Volpe, and Galetta's Neuro-Ophthalmology E-Book

The Exchange

The Exchange

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

Username

Password

Username

Password

Password again

Birthday

Email