Stephen P. Osborne's Books

Managing Change and Innovation in Public Service Organizations

By: Kerry Brown,Stephen P. Osborne

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Managing Change and Innovation in Public Service Organizations

By: Kerry Brown,Stephen P. Osborne

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

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Page Count

274

Publisher

Routledge

Published Date

ISBN 10

113433267X

ISBN 13

9781134332670

Voluntary Organizations and Innovation in Public Services

By: Stephen P. Osborne

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Voluntary Organizations and Innovation in Public Services

By: Stephen P. Osborne

The innovative capacity of voluntary organizations has become a touchstone for their role in providing public services. Across the world there are increasing pressures on voluntary organizations to improve the quality and effectiveness of public services through innovation and change. This volume uses original research to assess the innovative capacity of voluntary organizations. It provides: * a conceptual framework for understanding the innovative capacity of voluntary organizations * empirical evidence detailing the nature and extent of innovation * an analysis of successful innovators in personal social services * the applicability of the for-profit model of innovation to non-profit organizations * an account of the contingent nature of voluntary organizations' relationship to their external environment and particularly their main funders. The development of a theory of innovation in non-market and nonprofit conditions makes this volume an important addition to organizational studies literature.

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Page Count

270

Publisher

Routledge

Published Date

ISBN 10

1134673159

ISBN 13

9781134673155

Community Involvement in Rural Regeneration Partnerships in the UK

Evidence from England, Northern Ireland and Scotland

By: Stephen P. Osborne,Arthur P. Williamson,Rona S. Beattie

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Community Involvement in Rural Regeneration Partnerships in the UK

Evidence from England, Northern Ireland and Scotland

By: Stephen P. Osborne,Arthur P. Williamson,Rona S. Beattie

Current regeneration policy in the UK emphasises the importance of community involvement in regeneration initiatives. This report questions the process of such involvement and its management. It uniquely adopts a cross-country comparison of policy and practice in England, Scotland and Northern Ireland to draw out lessons for each nation.It is especially topical given the importance placed on such partnerships by the Labour Government in the UK and by the European Union.This report will be important reading for policy makers and practitioners in the field of regeneration of rural communities.

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Policy Press

Published Date

ISBN 10

1861344953

ISBN 13

9781861344953

Public Service Logic

Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

By: Stephen Osborne

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Public Service Logic

Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

By: Stephen Osborne

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.

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Page Count

205

Publisher

Routledge

Published Date

ISBN 10

1000192083

ISBN 13

9781000192087

Public-Private Partnerships

Theory and Practice in International Perspective

By: Stephen Osborne

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Public-Private Partnerships

Theory and Practice in International Perspective

By: Stephen Osborne

This book is the first to draw upon a range of disciplines to offer theoretical perspectives upon their analysis of public-private partnerships. It also offers a series of case-studies of their management from around the world.

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Page Count

367

Publisher

Routledge

Published Date

ISBN 10

113461506X

ISBN 13

9781134615063

Care at the Close of Life: Evidence and Experience

By: Stephen J. McPhee,Margaret A. Winker,Michael W. Rabow,Steven Z. Pantilat,Amy J. Markowitz

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Care at the Close of Life: Evidence and Experience

By: Stephen J. McPhee,Margaret A. Winker,Michael W. Rabow,Steven Z. Pantilat,Amy J. Markowitz

The world's leading source of evidence-based guidance on caring for patients at the end of life. Featuirng the content of the world's most widely read medical journal, plus completely new, never-before-published content. Perfect for medical students, trainees, and clinicians alike. Market / Audience Medical students: 18000/yr US, 250,000 global NP and PA students: 25,000/yr US, 50,000+ global IM and FP residents: 30,000 US, 60,000 global IM and FP clinicians: 140,000 US, 300,000+ global Palliative medicine: 3000 US Oncology: 20,000 US, 60,000 global Social workers About the Book In the tradition of the User's Guides to the Medical Literature, and The Rational Clinical Examination, JAMA/Care at the Close of Life is based on a widely successful series of articles appearing over the course of the last ten years in JAMA, the world's most widely read medical journal. The series is directed by Stephen McPhee, a leading authoriity of end of life care, and the chief editor of our market leading Current Medical Diagnosis and Treatment text. The articles in the series cover fundamental topics and challenges in caring for patients who have been given a terminal diagnosis. Featuring a strong focus on evidence-based medicine, and organized by clinical cases, the articles are widely read by faculty, medical students, and clinicians who, frankly, have not been given a solid educational experience on this very important medical issue. The book will be physically modeled after The Rational Clinical Examination, in a full color format that highlights the clinical cases. It will be well suited for use as an required or recommended textbook for medical, PA, and NO students, and as a clinical reference text for trainees and practicing physicians and nurses. Key Selling Features Based on highy regarded content from the world's most widely read medical journal All content is completely updated, and extensive new, never-before-published content has been added Case-based, and evidence-based, so its a perfect fit for the way medical students and residents like to learn Focuses on practical, real-world issues for primary care physicians, and avoids esoteric issues of interest only to specialists in palliative care Full color format, modeled after the highly regarded Rational Clinical Examination Includes multimedia materials available on line: Power Point slides for teaching, and video interviews with patients in end-of-life care, so that faculty and students get supplemental resources for learning the art and science of care at the end of life Evidence-based guidance from the world's leading medical journal, on a critical topic that has been neglected in medical education and training until recently. Author Profile JAMA is the world's most widely read medical journal, and has a reputation for excellence in evidence-based medicine. Stephen McPhee has high visbility on account of his editorship of CMDT, and for his driving role in enhancing end of life care in medical education and training programs. He is: Professor of Medicine, UCSF School of Medicine, San Francisco CA

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Page Count

625

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071637966

ISBN 13

9780071637961

Public Service Logic

Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

By: Stephen Osborne

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Public Service Logic

Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

By: Stephen Osborne

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Page Count

203

Publisher

Routledge

Published Date

ISBN 10

1000192148

ISBN 13

9781000192148

Public Service Logic

Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

By: Stephen P. Osborne

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Public Service Logic

Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

By: Stephen P. Osborne

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Page Count

186

Publisher

Routledge

Published Date

ISBN 10

1003009158

ISBN 13

9781003009153

Book's by Stephen P. Osborne

Managing Change and Innovation in Public Service Organizations

Managing Change and Innovation in Public Service Organizations

Voluntary Organizations and Innovation in Public Services

Voluntary Organizations and Innovation in Public Services

Community Involvement in Rural Regeneration Partnerships in the UK

Community Involvement in Rural Regeneration Partnerships in the UK

Public Service Logic

Public Service Logic

Public-Private Partnerships

Public-Private Partnerships

Care at the Close of Life: Evidence and Experience

Care at the Close of Life: Evidence and Experience

Public Service Logic

Public Service Logic

Public Service Logic

Public Service Logic

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