A cunning and formidable opponent of the law, Bill Miner, a.k.a. The Grey Fox, spent half of his life behind bars and the other half planning and executing robberies to fuel his love of fancy clothes and the good life. Described as the master criminal of the west, this dashing thief carried out Canada's first train robbery in 1904.
In 1897, the Klondike Gold Rush brought thousands of hopeful prospectors to the North. With them came many scoundrels and swindlers who were willing to do whatever it took to separate unsuspecting targets from their hard-earned cash. No swindler was more successful at his craft than Jefferson Randolph "Soapy" Smith, who ruled Skagway, Alaska with a quick hand and a scheming mind. This book explores his most outrageous escapades.
A cunning and formidable opponent of the law, Bill Miner, a.k.a. The Grey Fox, spent half of his life behind bars and the other half planning and executing robberies to fuel his love of fancy clothes and the good life. Described as the master criminal of the west, this dashing thief carried out Canada's first train robbery in 1904.
The story of Francis Rattenbury, designer of some of BC's greatest landmarks, whose life was marred by failure and infidelity and ended in bloody murder, scandal, and suicide.
Did you know that about 10 million Americans and 1 in 10 Canadian women over the age of 15 have been stalked? Did you know that 90 percent of women killed by husbands or boyfriends were stalked? Finally, did you know that stalkers of celebrities will often do anything to get close to their idol, sometimes with fatal consequences? Discover the true stories behind the infamous people who stalk celebrities.
This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications, and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers. Readers will gain a thorough understanding of the conceptual foundations of CRM, see CRM in practice through illustrative case examples and exercises, and understand how to organise customer data gathering, analysis, and presentation for decision making. The book achieves these outcomes by first considering strategic CRM before moving into operational CRM and, finally, onto analytical aspects of CRM. The fifth edition has been fully updated to include: A series of new case examples to illustrate CRM within various regional and industrial contexts, including those relevant to large, medium, and small enterprises A series of new exercises and discussion questions to help readers understand CRM concepts and to support pedagogical processes, particularly in higher education environments A greater emphasis on managerial applications of CRM through new content to help guide managers An updated account of new and emerging technologies relevant to CRM Expanded coverage of customer experience (CX), customer engagement (CE), and customer journey management (CJM) Customer Relationship Management is essential reading for advanced undergraduate and postgraduate students studying CRM, Sales Management, Customer Experience Management, and Relationship Marketing, as well as executives who oversee CRM functions. Online resources include an Instructor’s Manual, chapter-by-chapter PowerPoint slides, and a bank of exam questions.
In 1897, the Klondike Gold Rush brought thousands of hopeful prospectors to the North. With them came many scoundrels and swindlers who were willing to do whatever it took to separate unsuspecting targets from their hard-earned cash. No swindler was more successful at his craft than Jefferson Randolph "Soapy" Smith, who ruled Skagway, Alaska with a quick hand and a scheming mind. This book explores his most outrageous escapades.
The story of Francis Rattenbury, designer of some of BC's greatest landmarks, whose life was marred by failure and infidelity and ended in bloody murder, scandal, and suicide.
To a rapt national television audience, the soft-spoken minister with the Caesar-style haircut calmly justified his bill, saying, "the State has no place in the bedrooms of the nation." This book will be especially fascinating for all readers interested in: biography, politics, or history. Pierre Trudeau was unlike any prime minister Canada had ever known or will ever see again. His unique style, charisma, bravado, and sharp wit galvanized a nation, creating the "Trudeaumania" that swept him into office. He was a man that Canadians either loved or hated.
Pierre Trudeau was unlike any prime minister Canada had ever known or will ever see again. He was a puzzle to many Canadians. He had a vision to unite Canada and he believed in the strength of Canadians. He was a man that Canadians either loved or hated.
Stan Gober is an American icon. Each Sunday afternoon over 2,000 high spirited revelers celebrate life at Stan's Seafood Restaurant on Marco Island, Florida. They include Harley riding neurologists, desperate housewives and the ubiquitous good 'ol boys who populate southwest Florida. Book includes a CD of Stan's favorite songs and jokes.
After publishing fourteen professional books, Stan wrote Tall Tales to leave a legacy for subsequent generations, as a human annuity, as a mark of his post-retirement work, and as a way of taking stock. Its done in four genresmemoir, essay, fi ction and poetry-and grouped by theme, with sections on his personal life, work life, his thoughts on religion, ten fi ctional tales, and two intermezzi with some poems. Thats it. Have fun.
The man behind Spider-Man, The X-Men, The Incredible Hulk, and a legion of other superheroes tells his own amazing story in a book packed with punch, humor, anecdotes, and a gallery of never-before-seen photographs. Stan Lee is the most legendary name in the history of comicbooks. The leading creative force behind the rise of Marvel Comics, he brought to life some of the world's best-known heroes and most infamous villains. His stories, featuring super- heroes who struggled against personal hang-ups and bad guys who possessed previously unseen psychological complexity, added wit and subtlety to a field previously locked into flat portrayals of good vs. evil. Lee put the human in the super-human. In the process, he created a new mythology for the twentieth century. In this treasure trove of marvelous memories, Stan tells the story of his life with the same inimitable wit, energy, and offbeat spirit that he brought to the world of comicbooks. He moves from his impoverished childhood in Manhattan to his early days writing comicbooks, followed by military training films during World War II, through the rise of the Marvel empire in the 1960s to his recent adventures in Hollywood. The story of a man who earned respect by blazing new creative trails in a storytelling form once dismissed as just for kids, Excelsior! is an inspirational story about following one's vision, no matter the odds. Yet it's also the story of how some of the most exciting and memorable characters in the pop-culture universe came to thrill a generation.
Stan Lee at DC seemed like something fans could only ever dream about-until it happened in 2001! This new collection brings these stories back in print, including Just Imagine Stan Lee with Dave Gibbons Creating Green Lantern #1, Just Imagine Stan Lee with Jerry Ordway Creating JLA #1, Just Imagine Stan Lee with Jim Lee Creating Wonder Woman #1, Just Imagine Stan Lee with Joe Kubert Creating Batman #1, Just Imagine Stan Lee with John Buscema Creating Superman #1, and Just Imagine Stan Lee with Kevin Maguire Creating Flash #1.
Stan Lee, the greatest innovator of the comic book industry, teams up with BOOM! Studios to deliver a brand new line of superhero comics. In The Traveler, Stan teams up with the fan favorite writers Mark Waid (Irredeemable, Kingdom Come) and Tom Peyer, with art from the critically acclaimed Chad Hardin (Age of Heroes, Amazing Spider-Man) to bring you a man out of time! Volume 3 continues to explore the mysterious hero known only as The Traveler as he battles the forces of evil in a time-bending thriller that finds all of history and the future hanging in the balance!
Starborn sees Stan Lee join forces with New York Times bestselling writer Chris Roberson (Superman, iZombie, Cinderella: From Fabletown with Love) and world class artists Khary Randolph (Spider-Man, Teen Titans Go!) and Matteo Scalera (Deadpool) to present Volume 3 of the graphic novel series that is truly not of this world. A perfect jumping-on point for new readers, this collection sees Benjamin Warner fight to accept his unforgivable past as he takes up the unbelievable mantle of Starborn. With new menacing villains and other familiar superheroes, this graphic novel volume continues to be the most scintillating sci-fi superhero epic on the shelves.
Stan Lee, the greatest innovator of the comic book industry, teams up with BOOM! Studios to deliver a brand new line of superhero comics. In THE TRAVELER, Stan teams up with critically-acclaimed writer Mark Waid (IRREDEEMABLE, KINGDOM COME) and fan-favorite artist Chad Hardin (AGE OF HEROES, AMAZING SPIDER-MAN) to bring you a man out of time! Volume 2 continues to explore the mysterious hero known only as The Traveler as he battles the forces of evil in a time-bending thriller that finds all of history and the future hanging in the balance!
Stan Lee, the great innovator of the entertainment industry, teams up with BOOM! Studios to deliver a brand new line of superhero comics. In THE TRAVELER, Stan teams up with critically acclaimed writer Mark Waid (IRREDEEMABLE, KINGDOM COME) and fan-favorite artist Chad Hardin (AGE OF HEROES, AMAZING SPIDERMAN) to bring you a man out of time! A mysterious hero known only as the Traveler battles the forces of evil in a time-bending thriller that finds all of history and the future hanging in the balance!
Stan Lee leads the charge with superstar writers Dan Abnett and Andy Lanning and fan-favorite artists Javier Pina and leads the charge with superstar writers Dan Abnett and Andy Lanning and fan-favorite artists Javier Pina and Ramon Bachs as Volume 3 of the most exciting superhero series in years blasts off into uncharted territory. Soldier Zero collides with The Traveler and Starborn in this superhero clash of the titans that will leave you breathless. A perfect jumping-on point for new readers as Stan Lee takes Soldier Zero to all new heights.
An all new graphic novel from internationally syndicated cartoonist Stan Lynde, creator of RICK O'SHAY, & LATIGO. It's a heartwarming, humorous & spirited western adventure. A different kind of western. A different kind of love story. Introducing lone wolf Footloose Fairweather & his spunky young partner, Fancy Free. PARDNERS is historically set in the American West of the 1870's & 80's. A story that all of the family (8-80) will want to read...moral, fresh, wholesome & very entertaining!
Stan Lee and Javier Pina are joined by superstar writers Dan Abnett and Andy Lanning on Volume 2 of the year's most exciting new superhero series. In the aftermath of last volume's epic battle, SOLDIER ZERO finds himself hated by the public, and Soldier Zero's alter-ego Stewart Trautmann finds himself more confused than ever - while a new threat emerges! A perfect jumping-on point for new readers as Stan Lee drives SOLDIER ZERO full speed ahead.
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