The subject of this book explains the social framework of consumer rights and legal framework of protecting consumer rights that has evolved in India over the last three decades. It also explains the momentous changes in Indian consumer markets over this period as a result of economic liberalisation and provides an understanding of the problems consumers face in markets and the consumer detriment there from. It analyses the buying behavior of consumers as well as the phenomena of consumer complaints and the processes and systems to address them. The development of the consumer jurisprudence in settling consumer disputes in consumer courts under the Consumers Protection Act of 1986 and 2019 is examined in detail. Leading cases are used to explain important concepts. It also addresses the role played by quality and standardization in the market place and the roles of different agencies in establishing product and service standards. The student should be able to comprehend the business firms’ interface with consumers and the consumer related regulatory and business environment for major consumer industries of India.
Vyangyam- The Satire: ‘Vyangya’ in Hindi means Satire, a word very close to my heart as I have been writing satires right from my college days first in Hindi and later in English. Often readers relate satire to humor but we as a satirist draw a line between the two. While humor is purely for laugh and entertainment, satire is a serious thought process sometimes laced with a touch of humor which makes the reader aware of the anomalies in the society, socially & politically. Going back in time during 70s & 80s, satires were published as filler or under humor section of any Hindi magazine without any regularity. To fill this void of a full-fledged satirical magazine in Hindi during those time, idea to start a magazine on satire was born. I along with my friends Ramesh Sharma ‘Nishikar’ & Mahesh Shukla with no financial backing and any experience in canvassing or marketing decided to go ahead with our plan because of our strong urge and passion. That was the time our country was undergoing a dark period of history called ‘Emergency’ in 1976. There was total censorship on media; right to express was oppressed, opposition leaders were either in jail or underground and those in power were crawling. Satire and humour was first casualty in emergency. Satirical and humorous English Magazine like ‘Shankar’s Weekly’ was forced to close down because it refused to kneel down. Under the clouds of emergency, our magazine was conceived and we brought out the first issue in January 1977 with 500 copies of the magazine called “Vyangyam” costing Rs.2/-.During its entire period of publication, we three friends were the editors, proof readers, layout designers, office boy, Chaiwallah, dispatchers and hawkers, all in one! During 77-78, eight issues of the quarterly magazine were regularly published. The magazine received good support from all the famous and not so famous writers by way of their free contribution of articles but in absence of sustained financial support from any quarter, the magazine started sign of fatigue and illness by the time we published its 10th issue. Despite its low cost, the magazine unfortunately could not pick up sales or subscription. To mobilize funds we also published two books and a novel but in vain and soon we were forced to discontinue the magazine in 1979.”Vyangyam” could not be revived again. In 2011, after 31 years I launched my own English blog, rededicating ‘Vyangyam’ by suffixing it to my blog title “Vyangyam- the Satire”. My first & only Hindi book titled “ Ek Bimar- Sau Anar” was published in 1985 and this first book in English, is a collection of English satires taken from my blog www.srayyangar.blogspot.com
The book provides data on all the species of the two genera Genera Brachystelma Sims and Ceropegia L. in India for their bioprospection and conservation. The other objectives are to promote the beauty and uniqueness of the species of these two genera and also to provide medicinal and edible uses for bioprospection.
It is impossible to pen the life of Baba. Its subtleties are beyond human ken. He often exhorts us, ‘Don’t try to analyse Me, experience Me instead; dive deep into My life, and therein you will find pearls of supreme wisdom which you can use in your daily life.’ This was one endeavour which was a regular feature at the Sri Sathya Sai Hostel, Prasanthi Nilayam – writing students’ experiences with Baba and sharing through them the lessons for life that they have learnt. Through these writings by the students and staff, emerged facets of His personality, which have struck them the most, and transformed their lives forever – His love, grace, grandeur, charisma, message and mission. The ‘Sai Chandana’ magazine started in 1984. Named by Baba Himself, it is an in-house Hostel Magazine offered by the Hostel students and staff to Him, every quarter. It typically consists of the experiences of students and staff (in English, Hindi, Telugu and Sanskrit), in the form of articles and poems, and even colourful sketches of Bhagavan and other deities of the Sanatana Dharma. The best of these articles were selected and published in a book form every five years titled ‘Sai Nandana’. This Book is a compilation of the articles written and published by the students of the Sri Sathya Sai Hostel at Prasanthi Nilayam on the occasion of the 75th Birthday of Baba in November 2000. The Book was a limited copy edition. By and large, the students whose articles were published in the issue would receive a gift copy from the Hostel as a prize for their writing skills. The devotees, who would throng to Prasanthi Nilayam on the occasion, would be lucky enough to get a copy for themselves from the Mandir book shop, for students’ experiences with Swami are something that everyone wants to read. Luckily, a copy was given to the libraries of each of the Hostels and even to the Central Library of the Institute at the Prasanthi Nilayam Campus. Those students who joined the Institute in recent years, were unaware of these early issues. Recently, they happened to come across some of these old copies in the Central Library at the Prasanthi Nilayam Campus of the Institute. When they opened the issues, they found articles by many illustrious alumni, who are today in prominent positions in eminent organisations across the globe. When they were students, they had shared their experiences with Baba in the Sai Nandana issues. And in all the articles was found the same Love Story between Baba and His students continuing year after year, batch after batch, decade after decade – the silent story of inner transformation of students through His Darshan, Sparshan, Sambhashan, Anugraham and Aashirwadam. Sai Publications thought that it was the right time to bring forth all these issues into the public domain, and once again, make it available for all the alumni, students and staff of Sri Sathya Sai Educational Institutions, and to the large Sai family of devotees across the continents, to read and reminisce the golden days which the students spent with Swami during their stay in this hallowed Institution. Since e-books are the most preferred format in contemporary times, the Book has been made available in various e-formats, which are compatible with different software. This would give the readers an opportunity to read an experience a day, while they are travelling to office or returning therefrom, waiting for a meal or winding up after a long day’s work, and help them get soaked in the joy of those moments of a bygone and glorious era! The Book has also been made colourful by including photos of Baba and students relevant to the experience shared in each article. Through this endeavour Sai Publications bring before the readers 75 precious articles containing experiences of students and staff over three decades ago – indeed, a treasure house of Divine Grace and proximity between the Baba and His students.
Sri Sathya Sai Sadhana Trust, Publications Division
Published Date
ISBN 10
9381223122
ISBN 13
9789381223123
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