A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it."--Dust jacket.
Finalist for the 2020 Lambda Literary Award in Gay Memoir/Biography A revelatory memoir about sex, oppression, and the universal struggle for justice. From his time as a child in 1960s India, Siddharth Dube knew that he was different. Reckoning with his femininity and sexuality—and his intellect—would send him on a lifelong journey of discovery: from Harvard classrooms to unsafe cruising sites; from ivory-tower think-tanks to shantytowns; from halls of power at the UN and World Bank to jail cells where sexual outcasts are brutalized. Coming of age in the earliest days of AIDS, Dube was at the frontlines when that disease made rights for gay men and for sex workers a matter of basic survival, pushing to decriminalize same-sex relations and sex work in India, both similarly outlawed under laws dating back to British colonial rule. He became a trenchant critic of the United States’ imposition of its cruel anti-prostitution policies on developing countries—an effort legitimized by leading American feminists and would-be do-gooders—warning that this was a 21st century replay of the moralistic Victorian-era campaigns that had spawned endless persecution of countless women, men, and trans individuals the world over. Profound, ferocious, and luminously written, An Indefinite Sentence is both a personal and political journey, weaving Dube’s own quest for love and self-respect with unforgettable portrayals of the struggles of some of the world’s most oppressed people, those reviled and cast out for their sexuality. Informed by a lifetime of scholarship and introspection, it is essential reading on the global debates over sexuality, gender expression, and of securing human rights and social justice in a world distorted by inequality and right-wing ascendancy.
Social psychiatry is a branch of psychiatry that focuses on the interpersonal and cultural context of mental disorders and mental wellbeing. This book is a comprehensive guide to social psychiatry for psychiatrists, psychologists and mental health nurses. Divided into five sections, the text begins with an overview and the basics of social psychiatry. The following sections cover social dimensions of psychiatric disorders, social interventions and therapies, and social issues and mental health. The book is presented in an easy to read format and explains both theoretical and clinical aspects of psychosocial assessment and management. The multidisciplinary text features contributions from worldwide experts, as well as diagrams and tables to enhance learning. Key points Comprehensive guide to social psychiatry Covers both theoretical and clinical aspects of psychosocial assessment and management Multidisciplinary, international author team Features diagrams and tables to enhance learning
A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it."--Dust jacket.
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