Sharon L, MBA Burton's Books

Diversity: Just what Is it and why Does it Keep Changing?

By: Sharon L, MBA Burton

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Diversity: Just what Is it and why Does it Keep Changing?

By: Sharon L, MBA Burton

Diversity: Just what is it and why does it keep changing?, bursts forth a diverse group of animals, given human like qualities, whom provide readers with a clear and concise understandings of the forever evolving diversity values. This book details a wide range of diversity concerns relating to how individuals levels of understanding will affect the manner in which they relate to others. This relationship is in terms of business dealings and associations, intra-racial and inter-racial interactions, hair and clothing differences, religious diversification, gender, age, sex, social status, economic conditions, educational attainment, speech patterns, and sexual orientation.

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Page Count

121

Publisher

Lulu.com

Published Date

ISBN 10

0557096383

ISBN 13

9780557096381

Quality Customer Service Rekindling the Art of Service to Customers

By: Sharon L. Burton

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Quality Customer Service Rekindling the Art of Service to Customers

By: Sharon L. Burton

Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens of seven characters that individually represent different business types. The characters, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, depict quality customer service for personal usage, businesses, educational institutions, and organizations offering enhancement skills. Whether working for a business, planning to operate a business, or know someone in business, this innovative work will greatly assist professional efforts. The book offers skill sets to bridge customer service gap between generations (Matures, Baby Boomers, Generation X, and Generation Y. It provides a well illustrated range of customer service scenarios, a better understanding of internal and external customer service, diversity in customer service, and an enhanced awareness of communication methods. The reader gains increased knowledge of how people, businesses, and leaders affect quality.

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Page Count

162

Publisher

Lulu.com

Published Date

ISBN 10

0615148972

ISBN 13

9780615148977

Transitioning to I Can from I Can't

By: Sharon L Burton

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Transitioning to I Can from I Can't

By: Sharon L Burton

Transitioning to I Can from I Can't provides life-changing data to help people in all walks of life make positive transitions. Readers receive inspiration to review their habits and thought processes, knowledge to delineate needed change, and help to seek solutions. Personal accounts of tough transitions provide avenues to make those hard decisions about change that will help you get to your desired end-state, either personal or work-life. Whether your transition is small, medium, or large, a testament provides you with ideas of how to begin. This book leads you to an opportunity for positive change. You will gather the understanding that positive change has no boundaries. Change unlocks the doors of advantage. Mentoring and coaching guides you to that change. By examining your inner-man, you are about to shift and transition to that place of impacting the human condition. This book assists you to move from the cloud of wanting to transition to completing the journey.

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Page Count

234

Publisher

Lulu.com

Published Date

ISBN 10

1365084256

ISBN 13

9781365084256

The Earth-Dance of Love

... A Poetic Journey Thru... the Anatomy of Love

By: Sharon Tetila Cox

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The Earth-Dance of Love

... A Poetic Journey Thru... the Anatomy of Love

By: Sharon Tetila Cox

A personal poetic journey thru the anatomy of love detailing the many joys and the many challenges that must be met in order to help maintain my own physiological, psycho-social and spiritual integrity much better intact living here in the greatest socioeconomic & advanced technological society in the World still Today! As biopsychosocial & spiritual beings, I believe that we should each strive to live at our individually unique optimum levels of health in life each day with so many technological advancements and overall, opportunities for spiritual development! Also, there's much enthusiasm for President Obama' new health & insurance reform!

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Page Count

233

Publisher

Xlibris Corporation

Published Date

ISBN 10

1453505652

ISBN 13

9781453505656

Diversity: Just what Is it and why Does it Keep Changing?

By: Sharon L, MBA Burton

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Diversity: Just what Is it and why Does it Keep Changing?

By: Sharon L, MBA Burton

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

121

Publisher

Lulu.com

Published Date

ISBN 10

0557096383

ISBN 13

9780557096381

Book's by Sharon L, MBA Burton

Diversity: Just what Is it and why Does it Keep Changing?

Diversity: Just what Is it and why Does it Keep Changing?

Quality Customer Service Rekindling the Art of Service to Customers

Quality Customer Service Rekindling the Art of Service to Customers

Transitioning to I Can from I Can't

Transitioning to I Can from I Can't

The Earth-Dance of Love

The Earth-Dance of Love

Diversity: Just what Is it and why Does it Keep Changing?

Diversity: Just what Is it and why Does it Keep Changing?

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