This year's World Development Report highlights examples of public service provision (including basic education services, health and nutrition services, drinking water, sanitation and electricity) which work for poor people, in terms of promoting service access, quality and affordability. In doing so, it seeks to provide a practical framework for reforming public services so that they contribute to human development work for poor people throughout the world, by empowering poor people to have a role in policymaking and in monitoring service provision. Within this framework, it is hoped that citizens, governments, and donors can take action and accelerate progress towards the common objective of poverty reduction, as specified in the Millennium Development Goals. This is the hardcopy version of the report, which is also available in a paperback edition (ISBN 082135468X) and as a CD-ROM (ISBN 0821356607).
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