Sarah W. Fraser's Books

Coping with Calamities

By: Sarah W. Fraser

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This book is about three important words: coping, calamity and leader. Each of these has a dictionary definition and each is also very specific to the context within which they are used and subject to the perceptions of those who use them. "e;Coping"e; is defined by the Oxford English Dictionary as to contend evenly, grapple successfully. It is about recovery, about making it through the difficult times or over the obstacles. Implicit within coping, is the notion of survival, of being able to continue. So who is a "e;Leader? This book is based on the premise that we are all leaders. Some of us hold formal positional roles that we use to define ourselves as leaders, for others it is more subtle. Everyone in this book has demonstrated leadership within his or her community. Every person in this book is an ordinary leader - for whom ordinary, and sometimes extra-ordinary, mishaps happen. There are many books that cover the high profile leaders in the world. Our aim is to share with you what happens when every day leaders meet every day calamities, and how they cope with them.

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Page Count

161

Publisher

eBook Partnership

Published Date

ISBN 10

1904235824

ISBN 13

9781904235828

Patient's Journey

By: Sarah W. Fraser

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Patient's Journey

By: Sarah W. Fraser

Patients experience health care services in many different ways. They access statutory and non-statutory, public and private organisations in pursuit of advice, diagnosis, treatment and support. The patient's journey is a complex and often frustrating one, involving them in deciding where to go, how to get there, coping with delays and doubling back. It is often a journey into the unknown, with uncertainties at every junction. For someone who is not well, this journey can be stressful and unproductive. One of the fundamental starting points to improving health care services is to focus on these journeys that patients experience. By making the current situation explicit to all those involved in supplying health services through mapping what actually happens and then helping them analyse what is going on, you can discover ways to improve the patient's experience. This guide takes you through the activities of mapping, analysing and then improving patient processes. It is a practical guide and if you are interested in some of the theory, then the annotated bibliography will provide you with a reading list. Each topic is dealt with quite briefly and most of the chapters are stand-alone. With the exception of the section on mapping where the sequence of reading is important, every other part of the guide can be accessed and used as stand-alone hints, tips and explanations of what to do.

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Page Count

128

Publisher

eBook Partnership

Published Date

ISBN 10

1904235751

ISBN 13

9781904235750

Caring Matters

By: Sarah W. Fraser

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Caring Matters

By: Sarah W. Fraser

This book is about how healthcare providers need to remember that at their heart they are healing individuals and organisations. And, to do this effectively, they need to be aware of how the people working within the organisations behave. Behaviours are the tangible manifestations of organisation culture. People who continually espouse how important it is to get organisational culture right sometimes ignore an essential truth; that behaviour and culture are synonymous Consequently, an organisation in which individuals are behaving in the same way today as they did yesterday hasn't changed its culture. And, if cultural transformation is our goal, we have no choice but to focus on changing behaviour. Why do we stress 'no choice? As we shall demonstrate throughout this book, behaving well towards each other is not just to make us feel good, although that is important enough. Otherwise there is little reason to come to work except to earn a living: Behaviour affects performance, the number of errors, the costs of healthcare and more. So managing behaviour is not a soft option; it affects hard outcomes, and is hard to do. We are not simply talking about feeling better about each other. We are talking about changing the way each and every one of us behaves towards each other. We need to remember that we are in the caring trade; and that begins with caring for each other.

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Page Count

145

Publisher

eBook Partnership

Published Date

ISBN 10

1904235905

ISBN 13

9781904235903

Thriving in Unpredictable Times

By: Sarah W. Fraser

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Thriving in Unpredictable Times

By: Sarah W. Fraser

In creating this book we have sought to bring to health care a number of ideas under the heading of agility. The ideas have their roots in many different areas; different worlds that have devised ways of dealing with situations and circumstances. We have sought in particular to capture some of the experience from the world of manufacturing and production, a world where people make things, in the belief that they have value in the world of health care. Our aim is to identify how learning from the first may be transferred to the second of these worlds. This is not to say in any way that the world of production is superior to the world of health care; indeed the opportunity for the flow of learning is in both directions. Each world has developed skills and knowledge in particular areas by virtue of the focus of attention on the particular tasks it performs. The accident of circumstance has created the need and driven the development of a number of techniques in the production world that we feel may be of value.

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Page Count

335

Publisher

eBook Partnership

Published Date

ISBN 10

1904235778

ISBN 13

9781904235774

Rolling Out Your Project

By: Sarah W. Fraser

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Rolling Out Your Project

By: Sarah W. Fraser

Large variation across health care organisations, teams and individuals is no longer acceptable. Initiatives in the UK National Health Service (NHS) to reduce variation and improve the delivery of services to patients and users include a number of wide ranging structural changes, such as the introduction of the Commission for Health Improvement, National Institute for Clinical Effectiveness, as well as clinical governance requirements in organisations. Other more interventional initiatives include nationally targeted improvement projects such as the Primary Care Collaborative, Cancer Collaborative, National Booked Admissions Programme, Coronary Heart Disease Programme and the Medicines Management Services Programme. In a process intended to reduce variation and make benefits widely available, the above NHS projects all include a phase where innovations and improvements developed in one primary care practice or hospital are rolled out to other similar teams and organisations. The intention of these programmes of change is to take these 'pilot' improved systems, and implement these in other organisations across the NHS. The spread and adoption of existing practices is a difficult and complex process. Much of the research on how this process works has focused on how one innovation has spread to many locations. Whilst there is some relevance from these studies for large scale spread programmes, they may not reflect the complexity of multiple innovations and their inter-relationships, or the local con- textual differences between individuals, teams and organisations. This guide provides a number of tools and resources for project managers and facilitators whose duties cover the rolling out of pilot projects to other teams and organisations. It does not attempt to provide a specific framework for a rollout project. Instead, the tools are designed to give the user sufficient insight so that they can develop a bespoke programme that specifically takes into account the characteristics of the subject matter and the local context.

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eBook Partnership

Published Date

ISBN 10

1904235964

ISBN 13

9781904235965

John White Alexander and the Construction of National Identity

Cosmopolitan American Art, 1880-1915

By: Sarah J. Moore,John White Alexander

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John White Alexander and the Construction of National Identity

Cosmopolitan American Art, 1880-1915

By: Sarah J. Moore,John White Alexander

Moreover, it provides a broad picture of the historical, political, cultural, and aesthetic context in which Alexander's works in particular, and those of his cosmopolitan colleagues in general, were produced and discussed."--BOOK JACKET.

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Page Count

152

Publisher

University of Delaware Press

Published Date

ISBN 10

0874137969

ISBN 13

9780874137965

Conquest and Union

Fashioning a British State 1485-1725

By: Steven G. Ellis,Sarah Barber

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Conquest and Union

Fashioning a British State 1485-1725

By: Steven G. Ellis,Sarah Barber

The British Isles is a multi-national arena, but its history has traditionally been studied from a distinctively English -- often, indeed, London -- perspective. Now, however, the interweaving of the distinct but mutually-dependent histories of the four nations is at the heart of some of the liveliest historical research today. In this major contribution to that research, eleven leading scholars consider key aspects of the internal relations of England, Scotland, Ireland and Wales in the early modern period, and the problems of accommodating different -- and resistant -- cultures to a single centralizing polity. The contributors are: Sarah Barber; Toby Barnard; Ciaran Brady; Keith M. Brown; Jane Dawson; Steven G. Ellis; David Hayton; Philip Jenkins; Alan Macinnes; Michael Mac Craith; and John Morrill.

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Page Count

349

Publisher

Routledge

Published Date

ISBN 10

1317894235

ISBN 13

9781317894230

Promoting Psychological Resilience in the U.S. Military

By: Lisa S. Meredith,Cathy D Sherbourne,Sarah J Gaillot

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Promoting Psychological Resilience in the U.S. Military

By: Lisa S. Meredith,Cathy D Sherbourne,Sarah J Gaillot

As U.S. service members deploy for extended periods on a repeated basis, their ability to cope with the stress of deployment may be challenged. Many programs are available to encourage and support psychological resilience among service members and families. However, little is known about these programs' effectiveness. This report reviews resilience literature and programs to identify evidence-informed factors for promoting resilience.

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Page Count

185

Publisher

Rand Corporation

Published Date

ISBN 10

0833058169

ISBN 13

9780833058164

Undressing the Elephant; Why Good Practice Doesn't Spread in Healthcare

By: Sarah Fraser

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Undressing the Elephant; Why Good Practice Doesn't Spread in Healthcare

By: Sarah Fraser

The premise of the book is that the concept of "spread" and the business of "spreading good practice" as we continue to apply it in healthcare, may be a large part of why "spread" doesn't happen. This is a personal account reflecting on many years worth of consulting practice, mistakes included

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Page Count

102

Publisher

Lulu.com

Published Date

ISBN 10

184753919X

ISBN 13

9781847539199

Book's by Sarah W. Fraser

Coping with Calamities

Coping with Calamities

Patient's Journey

Patient's Journey

Caring Matters

Caring Matters

Thriving in Unpredictable Times

Thriving in Unpredictable Times

Rolling Out Your Project

Rolling Out Your Project

John White Alexander and the Construction of National Identity

John White Alexander and the Construction of National Identity

Conquest and Union

Conquest and Union

Promoting Psychological Resilience in the U.S. Military

Promoting Psychological Resilience in the U.S. Military

Undressing the Elephant; Why Good Practice Doesn't Spread in Healthcare

Undressing the Elephant; Why Good Practice Doesn't Spread in Healthcare

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