Sanjay Dhir's Books

Cases in Strategic Management

A Flexibility Perspective

By: Sanjay Dhir,Sushil

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Cases in Strategic Management

A Flexibility Perspective

By: Sanjay Dhir,Sushil

This book shows how strategic management can be practiced in the context of flexibility. It discusses strategic formulation and implementation perspectives and practices, including vision and mission, general environment analysis, industry analysis, competitive advantage, resource and capability view, generic strategies, business level strategy, corporate level strategy, international strategy, change and turnaround, strategic implementation, and strategic controls, as well as flexibility embedded in these concepts. It can be used as a primary textbook for managerial programs for executives, and as a supplementary case textbook for core MBA courses. Exploring “Strategic Formulation” and “Strategic Implementation” concepts from a flexibility perspective, it is also an excellent companion to leading strategic management textbooks.

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Page Count

273

Publisher

Springer

Published Date

ISBN 10

9811370648

ISBN 13

9789811370649

Nepal and the Geo-Strategic Rivalry between China and India

By: Sanjay Upadhya

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Nepal and the Geo-Strategic Rivalry between China and India

By: Sanjay Upadhya

The importance of the Himalayan state of Nepal has been obscured by the international campaign to free Tibet and the vicissitudes of the Sino-Indian rivalry. This book presents the history of Nepal’s domestic politics and foreign relations from ancient to modern times. Analysing newly declassified reports from the United States and Britain, published memoirs, oral recollections and interviews, the book presents the historical interactions between Nepal, China, Tibet and India. It discusses how the ageing and inevitable death of the 14th Dalai Lama, the radicalization of Tibetan diaspora and the ascendancy of the international campaign to free Tibet are of increasing importance to Nepal. With its position between China and India, the book notes how the focus could shift to Nepal, with it being home to some 20,000 Tibetan refugees and its chronic political turmoil, deepened by the Asian giants’ rivalry. Using a chronological approach, the past and present of the rivalry between China and India are studied, and attempts to chart the future are made. The book contributes to a new understanding of the intricate relationship of Nepal with these neighbouring countries, and is of interest to students and scholars of South Asian studies, politics and international relations.

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Page Count

263

Publisher

Routledge

Published Date

ISBN 10

1136335498

ISBN 13

9781136335495

Service Quality in Indian Hospitals

Perspectives from an Emerging Market

By: Sanjay Mohapatra,K. Ganesh,M. Punniyamoorthy,Rani Susmitha

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Service Quality in Indian Hospitals

Perspectives from an Emerging Market

By: Sanjay Mohapatra,K. Ganesh,M. Punniyamoorthy,Rani Susmitha

This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals.

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Page Count

109

Publisher

Springer

Published Date

ISBN 10

3319678884

ISBN 13

9783319678887

Cases in Strategic Management

A Flexibility Perspective

By: Sanjay Dhir,Sushil

Write a review Read reviews Take a Quiz Solve Book Puzzle

Cases in Strategic Management

A Flexibility Perspective

By: Sanjay Dhir,Sushil

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

273

Publisher

Springer

Published Date

ISBN 10

9811370648

ISBN 13

9789811370649

Book's by Sanjay Dhir

Cases in Strategic Management

Cases in Strategic Management

Nepal and the Geo-Strategic Rivalry between China and India

Nepal and the Geo-Strategic Rivalry between China and India

Service Quality in Indian Hospitals

Service Quality in Indian Hospitals

Cases in Strategic Management

Cases in Strategic Management

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