La Colonia is half a square mile of land separated from the rest of Oxnard by the railroad tracks and home to the people who keep an agricultural empire running. In decades past, milpas of corn and squash grew in tiny front yards, kids played in the alleys and neighbors ran tortillerias out of their homes. Back then, it was the place to get the best raspadas on Earth. It was a home to Cesar Chavez and a campaign stop for presidential candidate Robert Kennedy. As one Colonia native put it, "We may not have had what the other kids had, but we were just as rich." Through the voices of the people, the authors share the challenges and triumphs of growing up in this treasured place.
The intimate story of a teenager’s murder of his family, from an award-winning Mexican journalist Sixteen-year-old Vicente and two of his high school friends murdered his mother, his father, and his little sister in cold blood. Through a Capote-like reconstruction of this seemingly inexplicable triple murder, Sandra Rodríguez Nieto paints a haunting and unforgettable portrait of the most violent city on Earth, with an in-depth investigation into the thought process of the three boys, the city of Juárez and the drug cartels that wage war in its streets. This book explores how poverty, political corruption, incapacitated government institutions and US meddling combined to create the explosion of violence in Juárez. The product of years of tenacious reporting that have brought Sandra Rodríguez Nieto international acclaim, this book traces the rise of a national culture of extreme violence, and is a testament to the extraordinary bravery of a reporter.
Organization Development: Strategies for Changing Environments, Second Edition, aims to help managers of the future successfully plan for and manage changes in the workplace. The book teaches students how to conceptualize and implement planned interventions to increase organizational effectiveness. Building on the success of the previous edition, Smither, Houston, and McIntire maintain the foundational and historical organization development content while incorporating a number of key changes: new material on change management, globalization, diversity, sustainability, ethics, talent management, and emotional intelligence; a greater emphasis on the practical application of the theory; new case studies focusing on current business dilemmas that align with the chapter objectives. This edition brings this classic book into the 21st century, making it a valuable resource for students of organizational development, organizational behavior, change management, and leadership.
Based on Guilliam Forchondt’s surviving business documentation in Antwerp and applying an aggregate and data-driven approach, Connecting Art Markets focuses on the role of art dealers in mediating the supply and demand for art, behaving in particular ways as to influence the markets for artworks in which they were strategically invested. Van Ginhoven presents her findings on Guilliam Forchondt’s workshop production volumes and transatlantic art trade flows, and evaluates the relationship between the production of paintings in the Southern Netherlands, their local, regional and overseas distribution channels, and the markets for these works in Europe and the Americas during the seventeenth century.
Building the Responsible Enterprise provides students and practitioners with a practical, yet academically rooted, introduction to the state-of-the-art in sustainability and corporate social responsibility. The book consists of four parts, highlighting different aspects of corporate responsibility. Part I discusses the context in which corporate responsibility occurs. Part II looks at three critical issues: the development of vision at the individual and organizational levels, the integration of values into the responsible enterprise, and the ways that these building blocks create added value for a firm. Part III highlights the actual management practices that enable enterprises to achieve excellence, focusing on the roles that stakeholder relationships play in improving performance. The book concludes with a conversation about responsible management in the global village, examining the emerging infrastructure in which enterprise finds itself today. Throughout the text, cases exemplify key concepts and highlight companies that are guiding us into tomorrow's business environment.
Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies – a competitive imperative. Yet it was not always so. Back when the quality movement was getting started, few managers really understood either the importance of quality to customers or how to manage for quality. Much the same could be said today about managing responsibility. Why and how should responsibility be managed? What is responsibility management? Total Responsibility Management answers these questions while at the same time providing a systemic framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a wide range of contexts. This framework uses managerial familiarity with quality management to illustrate the drivers for responsibility management. Companies know that product or service quality affects their customer relationships and the trust customers have in the company's products and services. So, too, a company's management of its responsibilities to other constituencies affects its relationships with those other stakeholders and the natural environment. But why bother? The answer is quite simple. Never has it been easier for employees, reporters, activists, investors, community members, the media and other critical observers to find fault with companies and their subsidiaries. A problem identified, even in a remote region or within a remote supplier, can instantaneously be transmitted around the world at the click of a mouse. Ask footwear, toy, clothing and other highly visible branded companies what their recent experience with corporate critics has been and they will tell you about the need to manage their stakeholder responsibilities (human rights, labour relations, environmental, integrity-related) or face significant consequences in the limelight of public opinion. Managers will discover that whether they do it consciously or not, they are already managing responsibility, just as companies were already managing quality when the quality movement hit. This manual makes the process of managing responsibilities to and relationships with stakeholders and nature explicit. Making the process explicit is important because too few of today's decisions-makers yet understand how they are managing stakeholder responsibilities as well as they understand how to manage quality. Managing responsibilities goes well beyond traditional 'do good' or discretionary activities associated with philanthropy and volunteerism, which are frequently termed 'corporate social responsibility'. In its broadest sense, responsibility management means taking corporate citizenship seriously as a core part of the way the company develops and implements its business model. The specifics of responsibility management are unique to each company, its industry, its products and its stakeholders, yet, as this manual illustrates, a general approach to managing responsibility is feasible – indeed, is increasingly necessary. Based on work undertaken by Boston College and the International Labour Office, Total Responsibility Management is the first CSR manual. Its original case studies add value to a range of tools and exercises that will make it required reading for all managers in need of a practical guide to managing responsibility and to students and researchers looking for an overarching framework to contextualise the changing responsibilities of global business.
What you learn about your company will help you strengthen your brand, differentiate yourself from the competition, and fix problematic areas. Companies Are People, Too is a revolutionary program that helps you as a business leader get to know the core personality of your company in order to take your performance to a higher level. Equipped with a sense of who your company is, you can ease organizational change, attract and retain employees, articulate company-wide values, and send consistent messages.
This innovative work provides a state-of-the-art overview of current thinking about the development of brand strategy. Unlike other books on branding, it approaches successful brand strategy from both the producer and consumer perspectives. "The Science and Art of Branding" makes clear distinctions among the producer's intentions, external brand realities, and consumer's brand perceptions - and explains how to fit them all together to build successful brands. Co-author Sandra Moriarty is also the author of the leading Principles of Advertising textbook, and she and Giep Franzen have filled this volume with practical learning tools for scholars and students of marketing and marketing communications, as well as actual brand managers. The book explains theoretical concepts and illustrates them with real-life examples that include case studies and findings from large-scale market research. Every chapter opens with a mini-case history, and boxed inserts featuring quotes from experts appear throughout the book. "The Science and Art of Branding" also goes much more deeply than other works into the core concept of brand equity, employing new measurement systems only developed over the last few years.
Business for Communicators provides future and current professional communicators with a hands-on, working knowledge of how businesses profit, grow, and adapt in their competitive environments. Corporate communicators aspire to sit at the decision-making table but too often fall short because of an inability to speak the language of business or effectively apply a business mindset to communication strategy. Business for Communicators provides the in-depth business literacy these professionals need, beyond just building the case for business intelligence or explaining business basics. The text delves into the details of corporate finance, accounting, marketing, strategy, operations, and economics to provide a theoretical grounding and a working knowledge that business communicators can apply to every decision they make. Real world applications illustrate concepts covered, focus on the communication implications of business outcomes, and provide opportunities for extended learning and discussion. This book is an essential resource for advanced undergraduate and graduate students, as well as professional corporate communicators ready to enhance their influence and advance their careers with business acumen. An accompanying website, blog, email, and social media platforms provide additional resources, interaction, commentary, and responses to questions from educators and practitioners, as well as teaching materials for educators, at www.thecommunicatorsmba.com.
This book – the first of a two-volume series – argues that, today, stakeholder thinking has evolved into the study of interactive, mutually engaged and responsive relationships that establish the very context of doing modern business, and create the groundwork for transparency and accountability. This book makes it clear that in today's societies successful companies are those that recognize that they have responsibilities to a range of stakeholders that go beyond mere compliance with the law or meeting the fiduciary responsibility inherent in maximizing returns to shareholders. If in the past the focus was on enhancing shareholder value, now it is on engaging stakeholders for long-term value creation. The process of engagement creates a dynamic context of interaction, mutual respect, dialogue and change – not a one-sided "management" of stakeholders. Indeed, the authors believe the very term "stakeholder management" to be outdated and corporate-centric. Companies can manage their relationships with stakeholders, but frequently cannot actually manage the stakeholders themselves, because, as the activist and collaborative initiatives described in this volume suggest, company-stakeholder relationships are not one-way streets and different institutions bring different agendas, goals and priorities to the engagement. There are clear implications to the way in which stakeholder thinking is unfolding today. If in the past corporate "social" responsibility was simply seen as profitability plus compliance plus philanthropy, now responsible corporate citizenship – or corporate responsibility – means companies being more aware of and understanding the societies in which they operate. Corporate responsibility means recognising that day-to-day operating practices affect stakeholders and that it is in those impacts where responsibility lies, not merely in efforts to "do good". Companies are now faced with a wide array of challenges that mean that senior executives and managers need to be able to deal with issues including greater accountability, human rights abuses, sustainability strategies, corporate governance codes, workplace ethics, stakeholder consultation and management. Stakeholder thinking needs to capture these new realities. The global reach of multinational corporations has served to highlight the need for the (re)integration of business into society, relationships into stakeholder relations, and ethics into managerial practice. The rise in power of global activism involving NGOs, and global business involving multinational corporations, makes it even more critical today for companies to consider the power and interests of corporate stakeholders when developing strategic plans. The interactivity and mutuality of relationships described in this book make it clear that firms and stakeholders share the power and responsibility to influence both the profit potential of the firm and how the benefits of the firm's success impact on society. This important volume brings together leading academic thought on stakeholder thinking for the first time. Unfolding Stakeholder Thinking will be indispensable to corporate managers, NGOs and academics seeking greater understanding of the dynamics of stakeholder thinking in a world of rapidly changing responsibilities.A companion volume, Unfolding Stakeholder Thinking 2, focusing on practical issues such as relationship management, communication, reporting, and performance, is also available.
Examination of Musculoskeletal Injuries, Fourth Edition With Web Resource, guides current and future athletic trainers and rehabilitation professionals through the examination and evaluation of musculoskeletal injuries both on and off the field. The text presents injury examination strategies in on-site, acute, and clinical settings and provides the information on mastering the skills needed for the Board of Certification examination for athletic trainers as determined by the sixth edition of Athletic Training Role Delineation Study/Practice Analysis for entry-level athletic trainers. This updated fourth edition contains foundational information on a wide spectrum of injuries and the appropriate tests for examining and diagnosing them. Readers will learn to obtain an accurate injury history from the patient, inspect the injury and related areas, test motion control, palpate both bone and soft tissues, and examine function in order to gauge the player’s readiness to return to play. The fourth edition also includes the following enhancements: • A new online video library contains more than 51 short video clips that correspond to and demonstrate evaluation techniques for various musculoskeletal disorders found throughout the text. • Full-color photos and medical artwork have been added throughout the text to clarify testing techniques and enhance knowledge of relevant body structures. • Substantial updates provide the most recent evidence-based clinical information. • An expanded selection of special tests and injury-specific examinations are now presented in a more accessible format and include a photo or video, description of the purpose, patient and clinician positions for the test, procedures performed, and possible outcomes. The content of Examination of Musculoskeletal Injuries, Fourth Edition With Web Resource, has been restructured and focused to provide applicable information in a straightforward manner. Part I is aimed at entry-level students and presents general and introductory skills for each component of injury examination, including basic terminology and a breakdown of the examination procedure. Each component is then explored in depth along with general purposes and techniques. Part I ends by incorporating the various components into a systematic strategy for examination based on severity of injury and environment. Part II then applies the principles learned in the previous chapters to the recognition and examination of injuries organized by specific regions of the body. Each chapter includes strategies for examination immediately after an injury as well as examinations seen later in a clinical setting. To assist student comprehension and knowledge retention, key terms are in boldface throughout the text and are defined in the glossary. Symbols throughout the text alert students to essential procedures and highlight important information. The web resource houses printable tables of special tests, examination checklists and forms that students can use in laboratory work and review sessions, and a robust video library. To aid instructors, the text includes a suite of ancillary materials featuring a test package, instructor guide, and presentation package plus image bank. Examination of Musculoskeletal Injuries, Fourth Edition With Web Resource, is an essential resource for students of athletic training and therapy as well as current practitioners in the field who wish to use evidence-based procedures in their clinical practice to ensure safe and accurate diagnoses of injuries.
What are the demands of being a dean? What leadership development do deans need as they progress through their academic careers? How are their responsibilities changing? What are institutions looking for in applicants?This book identifies the range of leadership skills required, and illuminates the process of building leadership capacity, by drawing on interviews with over 50 sitting deans, both women and men; on the insights derived from conducting professional development seminars for several hundred deans; and on the authors’ 48 years of collective experience in eight different deanships.The abundant examples and accounts of individual deans’ leadership successes and failures, and the competences they developed along their career paths, give the reader a taste of what the deanship is really like—and how the role changesover time. In the process of gathering their data, and tracing their own and others’, administrative journeys, the authors found similarities in how deans progress as leaders, in the common rites of passage they encounter, and in the evolution of their role. They describe the stages or “seasons” of the deanship, ranging from getting started – the first three years of deanship (springtime), to hitting your stride – years four to seven of deanship (summer), and keeping the fire alive – eight years and beyond of deanship (fall), through to planning to step down and leaving the role (winter). What also emerged from the authors’ research is that most deans come to their positions without leadership training, without prior executive experience, without a clear understanding of the ambiguity of their new role, or its responsibilities. This book fills a void by offering guidance on applying for a deanship, preparing for the role, and purposefully building the needed skills and knowledge. For anyone considering taking on a deanship, this book offers a unique window into the role. For sitting deans, it offers a compass for shaping the trajectory of their careers.
This volume pays homage to the wonderful teams and players from Azusa, La Verne, Claremont, Pomona, Chino, Cucamonga, Ontario, and Upland. A common thread of all these diverse communities was the establishment of baseball teams and, later, softball teams. Baseball played a critical role in advancing civil and political rights, labor reform, gender equality, educational integration, and cultural legitimacy. These remarkable photographs revive the often-overlooked history of Mexican American baseball in the Greater Pomona Valley.
This is a collection of essays which examine dynamics of change in health care institutions through the lens of contemporary theory and research on collective action. The book conceptualizes the American health care system as being organized around multiple institutions.
Leadership for Evidence-Based Innovation in Nursing and Health Professions, Third Edition addresses the core competencies and behaviors required of advanced practice nurses to be innovative leaders. Dr. Weberg and Dr. Davidson thoughtfully revised and updated the third edition with new chapters and content on modern and timely topics, including implementation science as an extension of evidence-based practice, work force constructs and dynamics, building teams, and more. With Leadership for Evidence-Based Innovation in Nursing and Health Professions, Third Edition, advanced practice nursing students will confidently identify and address new and emerging sources of evidence-based practice that can inform, translate and scale the complexity of leading innovation in healthcare organizations.
The return to business-as-usual after the economic earthquake that rocked financial markets, wrecked banks and brought to light the grotesque distortions of casino capitalism on people and planet must be resisted. A new form of capitalism is both necessary and possible as some forward-thinking political, business and civil society leaders have now recognised. This book is about the myriad problems that we face and the systemic changes that are necessary for all enterprises in whatever sector and however constituted to operate within sustainable limits, to lower their ecological footprint, to enhance social equity, and to develop a sense of futurity. Waddock and McIntosh argue that enterprise, innovation and creativity, like conversation, caring and sharing, are part of what it means to be human. They argue that we need to redefine our relationship with commerce to reconcile our relationship with the Earth. The authors see the seeds of economic change in new and fundamentally different forms – in entrepreneurship, networks, governance, transparency and accountability – already being planted and beginning to grow. To nurture these developments, they believe that we need to learn to "see" in new ways to begin to recognise their worth and to create a sufficiently broad, coherent and integrated social movement for change that can overcome the momentum of the current system. Incremental change – CSR, for example – will not be enough. Deep change is needed in the purposing, goals and practice of business enterprise. Deep change is needed in the ways that we, as humans, relate to nature and natural systems under severe stress from resource overuse and depletion, a quadrupled population during the 20th century, and human impact on climate. And deep change is needed in the ways in which we relate to each other, use our time and build our communities. This book documents some of the changes that are already in progress and provides optimism that a sustainable enterprise economy geared to innovation, creativity, problem-solving, entrepreneurialism and enthusiasm for life can produce wealth, preserve the natural environment and nurture social capital.
How many of today's leading corporations are successfully winning back old customers and attracting new ones The new purchasing patterns of disenchanted customers and the demise of brand loyalty have compelled many endangered corporate giants to radically alter their thinking about product design and marketing. This book describes how leading companies such as IBM, Nestle, Dupont, AT&T, and Panasonic have stopped creating products for "buyers" and have started considering the long-term needs of users. * Packed with real-world cases which demonstrate crucial ideas, tools, and techniques in action at leading firms SANDRA VANDERMERWE (London, England) holds a chair in Management at the Management School Imperial College, London. Her latest book is Tin Soldiers to Russian Dolls.
InThe Majesty of the Law, Supreme Court Justice Sandra Day O’Connor explores the law, her life as a Justice, and how the Court has evolved and continues to function, grow, and change as an American institution. Tracing some of the origins of American law through history, people, and ideas, O’Connor sheds new light on the basics, and through personal observation she explores the development of institutions and ideas we have come to regard as fundamental. O’Connor discusses notable cases that have shaped American democracy and the Court as we know it today, and she traces the turbulent battle women have fought for a place in our nation’s legal system since America’s inception. Straight-talking, clear-eyed, inspiring,The Majesty of the Lawis more than a reflection on O’Connor’s own experiences as the first female Justice of the Supreme Court; it also contains a discussion of how the suffrage movement changed the lives of women—in voting booths, jury boxes, and homes across the country. InThe Majesty of the Law, Sandra Day O’Connor reveals some of what she has learned and believes about American law and life, insights gleaned over her years as one of the most powerful and inspiring women in American history.
La Colonia is half a square mile of land separated from the rest of Oxnard by the railroad tracks and home to the people who keep an agricultural empire running. In decades past, milpas of corn and squash grew in tiny front yards, kids played in the alleys and neighbors ran tortillerias out of their homes. Back then, it was the place to get the best raspadas on Earth. It was a home to Cesar Chavez and a campaign stop for presidential candidate Robert Kennedy. As one Colonia native put it, "We may not have had what the other kids had, but we were just as rich." Through the voices of the people, the authors share the challenges and triumphs of growing up in this treasured place.
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