Museum and Historic Site Management: A Case Study Approach utilizes the classic business case study approach to help museum and public history professionals think through different scenarios and understand/anticipate different points of view in resolving issues. The case studies are fictionalized representations of real life situations that have occurred at museums, historic sites, and non-profit organizations. Elements from multiple situations will be incorporated into each case study to create multi-faceted scenarios that challenge the reader to develop their own creative, yet pragmatic solutions. The case studies read like a story—embedding the reader in the fictionalized museum or historic site. A brief introduction will contextualize the issues under exploration. Then the case begins with the story. The main protagonist guides the reader through the issues at hand. Other characters posit different points of view. The solution is not provided. Instead, while considering his/her options for resolving the situation, the protagonist asks a series of questions that provide guidelines for different solutions. For example, in a case involving deaccessioning, the protagonist might consult AASLH materials, AAM standards, and newspaper articles about the Delaware Art Museum or Brandeis University Rose Art Museum deaccessioning. Based on those materials and other discussion points, the protagonist will consider the various solutions. The thirty case study topics include board management, fundraising, personnel planning, technology, and financial planning. The preface includes detailed notes on how to use the cases in instructional settings.
Today’s accelerated pace of decision-making combined with the emphases on accountability and transparency has created the need for analytical tools and templates to support the decision-making process of museum staffs and boards. Museum Operations: A Handbook of Tools, Templates, and Models contains research and analytical tools, templates, and models – giving museum professionals processes and procedures for analyzing information and making decisions that are then easily explainable to staff, board members, donors, patrons, and other stakeholders. The book consists of four parts. Part One is an overview of the research project management process. Part Two introduces the 19 tools, templates, and models that can be used to collect, analyze, and present research results and recommendations. It also explains what each tool, template, or model is, what it does, when it should be used, and how it should be used. Part Three presents six fictional case studies that show when and how the tools, templates, and models can be used in situ. Part Four contains blank, instructional versions of the tools, templates, and models for the reader’s use. Additional resources related to project management, research and analysis, and presentation skills are also included.
Museum Operations: A Handbook of Tools, Templates, and Models contains 19 research and analytical tools, templates, and models - giving museum professionals processes and procedures for analyzing information and making decisions that are easily explainable to staff, board members, donors, patrons, and other stakeholders.
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