Ronan McIvor's Books

The Outsourcing Process

Strategies for Evaluation and Management

By: Ronan McIvor

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Outsourcing Process

Strategies for Evaluation and Management

By: Ronan McIvor

Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

354

Publisher

Cambridge University Press

Published Date

ISBN 10

1139444581

ISBN 13

9781139444583

Global Services Outsourcing

By: Ronan McIvor

Write a review Read reviews Take a Quiz Solve Book Puzzle

Global Services Outsourcing

By: Ronan McIvor

Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global vendors. Yet outsourcing such functions is a complex process, one that is driven by factors that transcend cost considerations alone. Issues such as service design, unbundling processes, managing work across different cultures and time zones, and business process redesign have all become important elements of managing services outsourcing arrangements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements. Based on in-depth analysis of large-scale outsourcing arrangements across a wide range of sectors, this is an excellent resource for both academics and practitioners who wish to understand more about this complex phenomenon.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

299

Publisher

Cambridge University Press

Published Date

ISBN 10

1107717450

ISBN 13

9781107717459

A Study Of Performance Measurement In The Outsourcing Decision

By: Ronan McIvor,Anthony Wall,Paul Humphreys,Alan McKittrick

Write a review Read reviews Take a Quiz Solve Book Puzzle

A Study Of Performance Measurement In The Outsourcing Decision

By: Ronan McIvor,Anthony Wall,Paul Humphreys,Alan McKittrick

Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

Average ratings

N/A