In the last decade, billions of dollars have been spent on process improvement and reorganization, most of which generally failed to achieve the desired increases in productivity. Sadly, the result was fear, distrust, paranoia, and low employee and manager morale. Business's greatest blunder of the last decade has been the belief, backed by billions of dollars invested, that technology and organizational strategies would solve the problem of flat productivity. They didn't! The reason is painfully simple. Those strategies overlooked the most basic factor in success: the productive potential of people. Processes and organizational strategies don't produce, people do. But they only do it in the right environment, with positive leadership. The People Principle brings this powerful, simple, clear message to you, along with ways to lead people that promote creativity and high productivity. In this book you'll learn: * Why 80 percent of your people are performing far below their capabilities right now, and what to do about it * How to create an environment in which people perform their best * How to foster high achievement drive and motivation in your people * Why ethical, value-driven behaviors are good for business Whether you manage two people or two thousand, in a cottage industry or a Fortune 500 company, Ron Willingham's book will help you maximize your employees' productivity and, in doing so, boost your career and your company's bottom line.
Selling is 85% emotional and 15% logical. Forget everything you've been taught about selling -- forget the hardsell, forget negotiation strategies, forget those closing techniques. In The Inner Game of Selling, Ron Willingham debunks the familiar myths about "sales skills," showing that those tired methods are too shallow and manipulative to do anything but alienate potential customers and drain you of energy and dignity. Today's consumers are wise to the old-fashioned gimmicks, extremely informed about their options, and very particular about what they want. The old tricks simply do not work anymore. Willingham, author of Integrity Service and CEO of Integrity Systems, opens your eyes to a whole new truth about selling: Your ability to sell is more a question of who you are than of what you know. Accordingly, why you sell is far more important than how you sell. Salespeople perform according to their inner beliefs about themselves, about what it is possible for them to sell and earn, and about what they deserve to achieve. These beliefs set the boundaries of their self-image and ultimately determine their success or failure. Willingham has synthesized his decades of experience, field-tested research, and a career-long dedication to ethical and passionate salesmanship to arrive at the groundbreaking insight that you will sell at your highest level only when you achieve emotional and spiritual alignment. Your sense of your own self-worth combined with a belief in your product will inspire that crucial ingredient in potential customers: trust. The Inner Game of Selling shows you how to overcome self-limiting beliefs and move on to a new relationship with your customers and, more important, a new relationship with yourself. Your new inner strengths will truly benefit you and your customers in any sales situation. Willingham is at the leading edge of a values shift in sales culture, from product-focus to personal empowerment. The Inner Game of Selling establishes a groundbreaking new paradigm that will utterly transform the philosophy and practice of selling.
This book is a condensation of a large body of work concerning human learning carried out over a period of more than five years by Dr. Sun and his collaborators. In a nutshell, this work is concerned with a broad framework for studying human cognition based on a new approach that is characterized by its focus on the dichotomy of, and the interaction between, explicit and implicit cognition and a computational model that implements this framework. In this work, a broad, generic computational model was developed that instantiates Dr. Sun's framework and enables the testing of his theoretical approach in a variety of ways. With this model, simulation results were matched with data of human cognition in a variety of different domains. Formal (mathematical and computational) analyses were also carried out to further explore the model and its numerous implementational details. Furthermore, this book addresses some of the most significant theoretical issues, such as symbol grounding, intentionality, social cognition, consciousness, and other theoretical issues in relation to the framework. The general framework and the model developed generate interesting insights into these theoretical issues.
The tally of Texas lawmen killed during the states first sixty-five years of organized law enforcement is truly staggering. From Texas Rangers the likes of Silas Mercer Parker Jr., gunned down at Parkers Fort in 1836, to Denton County sheriff s deputy Floyd Coberly, murdered by an inmate in 1897 after ten days on the job, this collection accounts for all of those unsung heroes. Not merely an attempt to retell a dozen popular peace officer legends, Texas Lawmen, 18351899 represents thousands of hours of research conducted over more than a decade. Ron DeLord and Cliff Caldwell have carefully assembled a unique and engaging chronicle of Texas history.
The industry's longest-running publication for baseball analysts and fantasy leaguers, the 2014 Baseball Forecaster, published annually since 1986, is the first book to approach prognostication by breaking performance down into its component parts. Rather than predicting batting average, for instance, this resource looks at the elements of skill that make up any given batter's ability to distinguish between balls and strikes, his propensity to make contact with the ball, and what happens when he makes contact—reverse engineering those skills back into batting average. The result is an unparalleled forecast of baseball abilities and trends for the upcoming season and beyond.
“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham’s enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today’s business climate — when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you’ve established your own goals and personality traits, you’ll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham’s years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
During the intense, sprawling conflict that was the American Civil War, both Union and Confederate forces fielded substantial numbers of cavalry, which carried out the crucial tasks of reconnaissance, raiding, and conveying messages. The perception was that cavalry's effectiveness on the battlefield would be drastically reduced in this age of improved infantry firearms. This title, however, demonstrates how cavalry's lethal combination of mobility and dismounted firepower meant it was still very much a force to be reckoned with in battle, and charts the swing in the qualitative difference of the cavalry forces fielded by the two sides as the war progressed. In this book, three fierce cavalry actions of the American Civil War are assessed, including the battles of Second Bull Run/Manassas (1862), Buckland Mills (1863) and Tom's Brook (1864).
The industry's longest-running publication for baseball analysts and fantasy leaguers, the 2013 Baseball Forecaster, published annually since 1986, is the first book to approach prognostication by breaking performance down into its component parts. Rather than predicting batting average, for instance, this resource looks at the elements of skill that make up any given batter’s ability to distinguish between balls and strikes, his propensity to make contact with the ball, and what happens when he makes contact—reverse engineering those skills back into batting average. The result is an unparalleled forecast of baseball abilities and trends for the upcoming season and beyond.
Sequential behavior is essential to intelligence in general and a fundamental part of human activities, ranging from reasoning to language, and from everyday skills to complex problem solving. Sequence learning is an important component of learning in many tasks and application fields: planning, reasoning, robotics natural language processing, speech recognition, adaptive control, time series prediction, financial engineering, DNA sequencing, and so on. This book presents coherently integrated chapters by leading authorities and assesses the state of the art in sequence learning by introducing essential models and algorithms and by examining a variety of applications. The book offers topical sections on sequence clustering and learning with Markov models, sequence prediction and recognition with neural networks, sequence discovery with symbolic methods, sequential decision making, biologically inspired sequence learning models.
This book aims to understand human cognition and psychology through a comprehensive computational theory of the human mind, namely, a computational "cognitive architecture" (or more specifically, the Clarion cognitive architecture). The goal of this work is to develop a unified framework for understanding the human mind, and within the unified framework, to develop process-based, mechanistic explanations of a large variety of psychological phenomena. Specifically, the book first describes the essential Clarion framework and its cognitive-psychological justifications, then its computational instantiations, and finally its applications to capturing, simulating, and explaining various psychological phenomena and empirical data. The book shows how the models and simulations shed light on psychological mechanisms and processes through the lens of a unified framework. In fields ranging from cognitive science, to psychology, to artificial intelligence, and even to philosophy, researchers, graduate and undergraduate students, and practitioners of various kinds may have interest in topics covered by this book. The book may also be suitable for seminars or courses, at graduate or undergraduate levels, on cognitive architectures or cognitive modeling (i.e. computational psychology).
Elia Kazan first made a name for himself on the Broadway stage, directing productions of such classics as The Skin of Our Teeth, Death of Salesman, and A Streetcar Named Desire. His venture to Hollywood was no less successful. He won an Oscar for only his second film, Gentleman’s Agreement, and his screen version of Streetcar has been hailed as one of the great film adaptations of a staged work. But in 1952, Kazan’s stature was compromised when he was called to testify before the House Un-American Activities Committee (HUAC). Kazan’s decision to name names allowed him to continue his filmmaking career, but at what price to him and the Hollywood community? In The Ambivalent Legacy of Elia Kazan: The Politics of the Post HUAC Films, Ron Briley looks at the work of this unquestionable master of cinema whose testimony against former friends and associates influenced his body of work. By closely examining the films Kazan helmed between 1953 and 1976, Briley suggests that the director’s work during this period reflected his ongoing leftist and progressive political orientation. The films scrutinized in this book include Viva Zapata!, East of Eden, A Face in the Crowd, Splendor in the Grass, America America, The Last Tycoon, and most notably, On the Waterfront, which many critics interpret as an effort to justify his HUAC testimony. In 1999, Kazan was awarded an honorary Oscar that caused considerable division within the Hollywood community, highlighting the lingering effects of the director’s testimony. The blacklist had a lasting impact on those who were named and those who did the naming, and the controversy of the HUAC hearings still resonates today. The Ambivalent Legacy of Elia Kazan will be of interest to historians of postwar America, cinema scholars, and movie fans who want to revisit some of the director’s most significant films in a new light.
A practical guide to getting what you paid for from uncaring, unscrupulous, and unavailable companies, including the government, through the creative and legal use of technology"--Provided by publisher.
Chosen by WWII History magazine as one of the Best Books of the Year. In the dark days after Pearl Harbor, the small, illequipped arm of the Navy known as Submarine Force would stand between the shattered U.S. Pacific Fleet and the might of the Japanese Navy. Unfortunately, the spirit and courage of the Submarine Force is being forgotten as the veterans of that force pass into history. To preserve their heroic tales of war beneath the sea, critically acclaimed author and military historian Flint Whitlock, in collaboration with decorated World War II submarine veteran Ron Smith, set out on a journey of more than two years to interview submariners and to record their accounts before the memories of their endeavors are lost forever. These are their stories.
Heartwarming and compelling stories of loyalty, brotherhood, sacrifice, and heroism. Across from the Potomac River from Washington DC lies this nation’s most sacred of grounds, Arlington National Cemetery. Here resides some of our nation’s finest from as far back as the Revolutionary War are buried here. Some 400,000 men and women call Arlington their final resting place—from presidents, honored statesmen, explorers, and literary figures to the common soldier and sailor, along with 3,800 former slaves. Their stories beg to be heard—stories of courage against insurmountable odds, of love of brother and country, and of sacrifice. Stories of hope and dreams and choices made during adversity. In this often heart-wrenching, inspirational anthology, we see how these noble souls, be it generals or ex-slaves, influenced the world in which they lived. Their stories are still with us, making us who we are as a country and bidding us to think of life, not of death. Life to which, in their youth, they lent their passion and joy of spring.
The title character is a singer about to try for a comeback in a nightclub on Staten Island. Her old friend and accompanist tries to help, and another old friend, a caterer, also attempts to boost her morale with help from the teenager who lives in the same apartment building.
DIVAn all-star serial killer terrorizes Earth’s smartest detectives/divDIV /divDIVRaffles Tunny, a juggler in the employ of the United States government, is relaxing at his Swiss chalet when a killer comes to call. He’s found the next day, electrocuted in the style of serial murderer Shocker Fulson, the man with the electric touch. The trouble is, Shocker’s dead—cremated and interred in New Orleans—and Raffles is not the first victim. Six other government-employed entertainers are have been murdered, all of them killed in the style of an executed madman. A case this insane demands an equally insane detective, which means it’s time to call Odd Jobs, Inc./divDIV /divDIVJake and Hildy Pace have made names for themselves solving impossible murders. But nabbing the copycat lunatic will mean facing down the Amateur Mafia, a gang of belly-button ventriloquists, and the strangest doctor the future has ever seen. One false step, and they’ll follow Raffles to the great music hall in the sky./div
Since 1819 over 3,000 souls found their personal “eternity at the end of a rope” in Texas. Some earned their way. Others were the victim of mistaken identity, or an act of vigilante justice. Deserved or not, when the hangman’s knot is pulled up tight and the black cap snugged down over your head it is too late to plead your case. This remarkable story begins in 1819 with the first legal hanging in Texas. By 1835 accounts of lynching dotted the records. Although by 1923 legal execution by hanging was discontinued in favor of the electric chair, vigilante justice remained a favorite pastime for some. The accounts of violence are numbing. The cultural and racial implications are profound, and offer a far more accurate, unbiased insight into the tally of African-American and Hispanic victims of mob violence in the Lone Star State than has ever been presented. Many of these deeds were nothing short of morbid theater, worthy of another era. This book is backed up by years of research and thousands of primary source documents. Includes Index and Bibliography.
This user-friendly text takes a learn-by-doing approach to exploring research design issues in education and psychology, offering evenhanded coverage of quantitative, qualitative, mixed-methods, and single-case designs. Readers learn the basics of different methods and steps for critically examining any study's design, data, and conclusions, using sample peer-reviewed journal articles as practice opportunities. The text is unique in featuring full chapters on survey methods, evaluation, reliability and validity, action research, and research syntheses. Pedagogical Features *An exemplar journal article at the end of each methods chapter, together with questions and activities for critiquing it (including, where applicable, checklist forms to identify threats to internal and external validity), plus lists of additional research examples. *Research example boxes showing how studies are designed to address particular research questions. *In every chapter: numbered chapter objectives, bulleted summaries, subheadings written as questions, a running glossary, and end-of-chapter discussion questions. * Electronic Instructor's Resource Manual with Test Bank, provided separately--includes chapter outlines; answers to exercises, discussion questions, and illustrative example questions; and PowerPoints.
After the Civil War, state and national Prohibition galvanized in Atlanta the issues of classism, racism and anti-immigrant sentiment. While many consider flappers and gangsters the iconic images of the era, in reality, it was marked with temperance zealotry, blind tigers and white lightning. Georgia's protracted and intense battle changed the industrial and social landscapes of its capital city and unleashed a flood of illegal liquor that continually flowed in the wettest city in the South. Moonshine was the toast of the town from mill houses to the state capitol. The state eventually repealed prohibition, but the social, moral and legal repercussions still linger seventy years later. Join authors Ron Smith and Mary O. Boyle as they recount the colorful history of Atlanta's struggle to freely enjoy a drink.
Design of Low-Voltage, Low-Power CMOS Operational Amplifier Cells describes the theory and design of the circuit elements that are required to realize a low-voltage, low-power operational amplifier. These elements include constant-gm rail-to-rail input stages, class-AB rail-to-rail output stages and frequency compensation methods. Several examples of each of these circuit elements are investigated. Furthermore, the book illustrates several silicon realizations, giving their measurement results. The text focuses on compact low-voltage low-power operational amplifiers with good performance. Six simple high-performance class-AB amplifiers are realized using a very compact topology making them particularly suitable for use as VLSI library cells. All of the designs can use a supply voltage as low as 3V. One of the amplifier designs dissipates only 50μW with a unity gain frequency of 1.5 MHz. A second set of amplifiers run on a supply voltage slightly above 1V. The amplifiers combine a low power consumption with a gain of 120 dB. In addition, the design of three fully differential operational amplifiers is addressed. Design of Low-Voltage, Low-Power CMOS Operational Amplifier Cells is intended for professional designers of analog circuits. It is also suitable for use as a text book for an advanced course in CMOS operational amplifier design.
This beautifully illustrated book describes how to record images viewed through a microscope. Dealing with the principles and practice of photomicrography, it is written for all who take photomicrographs, whether beginners or more experienced practitioners. The book describes techniques which may be applied to many disciplines for teaching, research, archives, or pleasure. Techniques for the improvement of contrast are covered in considerable detail. Besides standard photography, the book describes modern digital techniques and there is also a short chapter on drawing. In addition to its value as a work of reference, the authors' clear, didactic style makes this book suitable as a textbook for courses in photomicrography and/or elementary light microscopy.
“Insightful, often humorous, and always fascinating remembrances by some of the greatest names in entertainment history . . . a vibrant portrait of a bygone era.” —Brent Phillips, author of Charles Walters: The Director Who Made Hollywood Dance During television's first fifty years—long before Hulu, Netflix, and the like—families would gather around their sets nightly to watch such shows as I Love Lucy, Gunsmoke, M*A*S*H, The Beverly Hillbillies, Fantasy Island, and The Rockford Files. Seasoned journalists James Bawden and Ron Miller have captured provocative and entertaining interviews with beloved stars of shows like these, important figures from TV’s first half century. These thirty-nine interviews, selected from conversations conducted from 1971-1998, present a fascinating glimpse of some of television’s most influential performers. Featured are exclusive interviews with major stars (including Donna Reed, James Garner, and Ricardo Montalban), icons of comedy (including Lucille Ball, George Burns, and Milton Berle), TV hosts (including Dick Clark and Ed Sullivan), and notable musical entertainers (such as Glen Campbell, Mary Martin, and Lawrence Welk). Each chapter explores the subject’s television work—with detailed behind-the-scenes disclosures—and includes additional information about the subject’s performances in film and on stage.
After suffering a heart attack at age 41, dentist Arndt learned that his work habits, self-image, and personality type were working against him. In this book, Arndt tells his story and spells out the steps for readers to chart their own courses . . . and save their lives.
Selling is 85% emotional and 15% logical. Forget everything you've been taught about selling -- forget the hardsell, forget negotiation strategies, forget those closing techniques. In The Inner Game of Selling, Ron Willingham debunks the familiar myths about "sales skills," showing that those tired methods are too shallow and manipulative to do anything but alienate potential customers and drain you of energy and dignity. Today's consumers are wise to the old-fashioned gimmicks, extremely informed about their options, and very particular about what they want. The old tricks simply do not work anymore. Willingham, author of Integrity Service and CEO of Integrity Systems, opens your eyes to a whole new truth about selling: Your ability to sell is more a question of who you are than of what you know. Accordingly, why you sell is far more important than how you sell. Salespeople perform according to their inner beliefs about themselves, about what it is possible for them to sell and earn, and about what they deserve to achieve. These beliefs set the boundaries of their self-image and ultimately determine their success or failure. Willingham has synthesized his decades of experience, field-tested research, and a career-long dedication to ethical and passionate salesmanship to arrive at the groundbreaking insight that you will sell at your highest level only when you achieve emotional and spiritual alignment. Your sense of your own self-worth combined with a belief in your product will inspire that crucial ingredient in potential customers: trust. The Inner Game of Selling shows you how to overcome self-limiting beliefs and move on to a new relationship with your customers and, more important, a new relationship with yourself. Your new inner strengths will truly benefit you and your customers in any sales situation. Willingham is at the leading edge of a values shift in sales culture, from product-focus to personal empowerment. The Inner Game of Selling establishes a groundbreaking new paradigm that will utterly transform the philosophy and practice of selling.
From Ron Marz, Darryl Banks and Romeo Tanghal comes GREEN LANTERN: KYLE RAYNER VOL. 1, collecting the classic Green Lantern adventures long out of print! Hal Jordan had been Earth’s Green Lantern—a proud hero in an even prouder tradition. But even heroes have their limits, and when his hometown of Coast City was destroyed by Mongul, Hal Jordan reached his. When the Green Lantern Corps’ creators refused Hal the power to change the past, something inside him snapped. He crossed the line he had sworn he never would, and stripped the Guardians of the Universe and their legendary Green Lantern Corps of every shred of power they had, killing many of them in the process. He became a man consumed with his own rage, and an era of heroism ended. The ring and legend of the Corps, however, would not be extinguished. The lone surviving Guardian has come to Earth and bequeathed the final power ring to a young man named Kyle Rayner. With it, a new chapter in the legacy of Green Lantern has begun. But this time, there’s no one to train the new bearer of the ring, and he must learn to wield it in a trial by fire against some of the DC Universe’s most powerful threats! For the first time ever, this volume collects GREEN LANTERN #48-57, NEW TITANS #116-117 and R.E.B.E.L.S. #1.
This book provides a roadmap for modern-day conservatives to advance President Lincoln’s vision to help underserved communities across our country. Underserved is a tangible blueprint for today’s conservative who understands the need for a new and viable political plan of action—one that addresses the needs of the underserved communities that make up these United States of America. Utilizing the concept of the “Party of Lincoln” and the conservative principles set forth over centuries by the movement’s most recognized thought leaders, Underserved examines President Lincoln’s intentions for Reconstruction, President Grant’s aims to implement that vision, and Frederick Douglass’s influence on both men in the process. Underserved brings home the very real impact of a failed plan that has had negative implications on modern America, whether conservative, moderate, or liberal. With this historical plan as the linchpin for creating a framework that services disenfranchised communities, authors Ja’Ron K. Smith and Chris Pilkerton challenge conservative policy makers to employ strategies that mirror those originally presented over 160 years ago, while making necessary concessions for its modern audience—all of which are tied not only to the vision of these American icons, but does so in the context of traditional conservative thinkers who laid the groundwork for the modern-day Republican Party. From education and workforce development to criminal justice reform and healthcare disparities, Underserved makes a bold statement about what is necessary to see a change in the current state of affairs and presents a realistic action plan to make it happen. Underserved identifies the foundational role of key institutions in implementing this proposed plan and ties in the economic and social components necessary for the plan to be met with success—while stressing the critical components of Intentionality, Trust, Collaboration, Outcomes, and Use of Data. This approach makes Underserved a vital read for politicians on both sides of the aisle as much as it is for everyday voters, agents of change, and all those ready to see a plan that will produce results.
Ron Zemke is one of today's most sought-after maangement consultants, The Service Edge is required reading for every executive and manager interested in reaping the benefits of customer care--and in getting one-up on the competition.
The management consultant to IBM, Chevrolet and Mass Mutual offers practical, step-by-step tips for motivating employees. Whether you manage two people or 2,000, in a cottage industry or a Fortune 500 company, Willingham's program will help you maximize your employees' productivity, and in doing so, boost your career and your company's bottom line.
The industry's longest running publication for baseball analysts and fantasy leaguers since 1986, "The Baseball Forecaster "approaches prognostication by breaking performance down into its component parts.
This book goes behind the scenes of one of the nation's most successful and storied men's athletic programs, from Anderson's Ironmen to Hayden Fry, war heroes to Heisman Trophy-winners.
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