Ron Craddock's Books

Tales of Knock Your Socks Off Service

Inspiring Stories of Outstanding Customer Service

By: Kristin Anderson,Ron Zemke

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Tales of Knock Your Socks Off Service

Inspiring Stories of Outstanding Customer Service

By: Kristin Anderson,Ron Zemke

The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.

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Page Count

212

Publisher

Amacom

Published Date

ISBN 10

0814479715

ISBN 13

9780814479711

X is for Xmas: A Christmas Mystery MEGAPACK ®

By: Ron Goulart,Lillian Stewart Carl,Meredith Nicholson,John Gregory Betancourt

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X is for Xmas: A Christmas Mystery MEGAPACK ®

By: Ron Goulart,Lillian Stewart Carl,Meredith Nicholson,John Gregory Betancourt

Christmas is a time for giving, for receiving. . . and for murder. We've collected ten Christmas stories, old and new, that will spike your eggnog, trim your tree, and hopefully add a dash of spice to your Christmas cheer. Included are: "A Christmas Pit," by John Gregory Betancourt "A Reversible Santa Claus," by Meredith Nicholson "A Stake of Holly," by Lillian Stewart Carl "Believing in Santa," by Ron Goulart "Death Will Trim Your Tree," by Liz Zelvin "Ho Ho Homicide," by Sue Ann Jaffarian "Mr. Wray's Cash Box," by Wilkie Collins "Murder on Santa Claus Lane," by William G. Bogart 2 tales by Johnston McCulley: "Thubway Tham's Chrithtmath" and "Death Play Santa Claus." If you enjoy this ebook, don't forget to search your favorite ebook store for "Wildside Press Megapack" to see more of the 250+ volumes in this series, covering adventure, historical fiction, mysteries, westerns, ghost stories, science fiction -- and much, much more!

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Page Count

285

Publisher

Wildside Press LLC

Published Date

ISBN 10

1479407275

ISBN 13

9781479407279

Journey

Memoirs of an Air Force Chief of Staff

By: Norty Schwartz,Ron Levinson,Suzie Schwartz

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Journey

Memoirs of an Air Force Chief of Staff

By: Norty Schwartz,Ron Levinson,Suzie Schwartz

An uncensored account of General Schwartz's term as the wartime US Air Force Chief of Staff under presidents Bush and Obama. The General’s dysfunctional home life drove him to apply to the Air Force Academy over forty years ago, where he was provided with a new family and sense of worth he had never earned from his own father. This purpose has driven the General throughout his remarkable career, taking him to Alaska, the Pentagon, and Germany; to Florida during Hurricane Opal, and has also allowed him to work alongside Presidents Bush and Obama and Secretaries of Defense Don Rumsfeld, Bob Gates and Leon Panetta. Journey is a book about leadership. It is packed with the General’s lessons from life in the military: breaking the mold, flying uncharted airspace, battles?from Iraq to the Pentagon, Afghanistan to Congress. It’s about pushing limits in an era of diminishing budgets and fewer resources to fuel the furnace of innovation. He chronicles the phenomenal story of the evolution of the US special operations, such as what was achieved when taking down Bin Laden. The General discusses the controversial new technologies that have been allowing America to build new capabilities in remote aircraft and cyber warfare. Many believe General Schwartz’s greatest legacy will be the dramatic acceleration of the “drone” program. He is a staunch advocate for it and this book will explain why.

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Page Count

560

Publisher

Simon and Schuster

Published Date

ISBN 10

1510710345

ISBN 13

9781510710344

How to Make Friends and Monsters

By: Ron Bates

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How to Make Friends and Monsters

By: Ron Bates

Howard Boward, a 13-year-old boy-genius with a chip on his shoulder is too smart for his own good. He has troubles making friends—possibly because he complains so much. Until one day a science experiment goes haywire, and Howard creates a best friend for himself—Franklin—who also happens to be a monster. Creating Franklin was an accident, not like Howard was playing God or anything—or so Howard tells himself. Franklin and Howard are having so much fun, Howard decides to create more “friends,” using DNA from kids at school. Only, these friends aren’t quite as friendly. Soon there’s a major mess and Howard has to sort it all out before the monsters destroy their human counterparts. But terminating the monsters proves harder than he imagined. They didn’t choose to be monsters; they can’t go against their innate nature. Howard finds himself facing consequences for playing God. Getting rid of the monsters means learning to tame his own inner beast, and Howard begins to understand the meaning of free will and true friendship

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Page Count

294

Publisher

Zonderkidz

Published Date

ISBN 10

0310735521

ISBN 13

9780310735526

The Search for the Flat Ness Monster

By: Ron Whittaker

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The Search for the Flat Ness Monster

By: Ron Whittaker

When he first began the ICT, Ron envisioned that it would take from five to ten years to complete the trail. He had the feeling that when he signed up for his first ICT hike that he was about to step into the company of some elite hikers. It was very humbling for him to struggle along for thirteen miles that day, always the last one down the trail, trying to catch up to the others. Asthma made him much slower than most hikers. As his journey progressed, he met another hiker who was on the same quest. Together, they hiked about half of Idaho. He had much to learn about traveling in wilderness areas. Over time, his conditioning, skills, and confidence improved, and he began to venture on solo hikes. His journey across Idaho was not a continuous line of progress. He completed the trail in the most random and hopscotch fashion that one could imagine. Along the way, there were many interesting experiences and encounters, including a near fatal slide in the snow that almost ended the quest. Despite sometimes slow progress, frustrating setbacks, and physical limitations, he was able to experience the diverse and incredibly beautiful state of Idaho, with its ever changing topography and climate. He traveled the high deserts of the south, the Snake River plains, the Sawtooth Wilderness, the massive Salmon River canyon, the Gospel Hump Wilderness, the highlands of the Idaho-Montana Stateline Trail, the panhandle territory, the Selkirk range, the shores of Priest Lake, and arrived at last at Upper Priest River waterfall. It was a defining journey for Ron. He highly recommends the Idaho Centennial Trail to any prospective person who is considering either a thru-hike or a project of several years.

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Page Count

613

Publisher

AuthorHouse

Published Date

ISBN 10

1504980433

ISBN 13

9781504980432

Flags of Our Fathers

Heroes of Iwo Jima

By: James Bradley,Ron Powers

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Flags of Our Fathers

Heroes of Iwo Jima

By: James Bradley,Ron Powers

The New York Times bestselling chronicle of one of the most famous moments in American military history--the raising of the U. S. flag at Iwo Jima during World War II--now adapted for young adults. Read the true story behind the immortal photograph that has come to symbolize the courage and strength of America and its armed forces. This is a penetrating, epic look at a generation at war, told with keen insight and enormous honesty —also a major motion picture directed by Clint Eastwood. In February 1945, American Marines plunged into the surf at Iwo Jima–and into history. Through a hail of machine-gun and mortar fire, they battled to the island’s highest peak. And there, they raised a flag, signaling a historic step towards the eventual defeat of the Axis powers of World War II. A powerful account of six very different men--three of which were killed in battle-- who came together in the heroic fight for the Pacific’s most crucial island. It is the story of the difference between truth and myth, the legacy of a hero, and the brutal cost of war.

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Page Count

229

Publisher

Delacorte Press

Published Date

ISBN 10

0307979261

ISBN 13

9780307979261

Bourbon at its Best

The Lore and Allure of America's Finest Spirits

By: Ron Givens

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Bourbon at its Best

The Lore and Allure of America's Finest Spirits

By: Ron Givens

Whether they drink it straight, on the rocks, or in classic cocktails, Americans love their bourbon. Bourbon at Its Best is the most comprehensive guide to this drink available, with detailed descriptions of these elixirs, from the tried and true ways in which they are made to the amazing range of flavors they deliver. Bourbon at Its Best reveals the flavorful history of this red-white-and-blue spirit, from its rural origins as "corn likker" to its rough- and- tumble days as moonshine to its downright genteel status as a premium liquor. Readers will find out what makes bourbon different from other whiskeys of the world and how to truly savor all of its better qualities. They'll experience the magic of bourbon-making first-hand, traveling to classic distilleries in America's heartland. Perfect for both newcomers and connoisseurs, Bourbon at Its Best is an entertaining, informative tour of this intoxicating world.

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Page Count

164

Publisher

Clerisy Press

Published Date

ISBN 10

1578604044

ISBN 13

9781578604043

Sermons on the First Readings: Cycle B

By: Mary S. Lautensleger,Schuyler Rhodes,Ron Lavin,Stan Purdum

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Sermons on the First Readings: Cycle B

By: Mary S. Lautensleger,Schuyler Rhodes,Ron Lavin,Stan Purdum

The Old Testament details the epic faith story of ancient people who, just like us today, seek God's answers to complex problems. Yet because pastors sometimes overlook this rich source of preaching texts, many people in the pews are not fully aware of the Hebrew Scriptures and their profound lessons for modern living. In this inspiring collection of spiritually enlightening messages based on the First Readings from Cycle B of the Revised Common Lectionary, four master preachers insightfully demonstrate the continuing relevance of passages from the Old Testament and the book of Acts. Building on stories in which God moves ordinary people to extraordinary heights, these sermons powerfully proclaim timeless themes of justice and righteousness while reminding us that God's grace is the model for the Christian community's core values of self-giving love and forgiveness. Each thought-provoking message is filled with compelling stories and illustrations from everyday life, and challenges readers to love and serve the Lord, trusting in divine providence even in the midst of a world that sometimes seems cruel and senseless. This essential resource is useful for: - Fresh homiletical approaches to the lectionary texts - Preaching illustrations - Understanding scripture passages - Bible study and discussion groups - Personal devotions and inspirational reading

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Page Count

424

Publisher

CSS Publishing

Published Date

ISBN 10

0788023683

ISBN 13

9780788023682

Mystery Classics on Film

The Adaptation of 65 Novels and Stories

By: Ron Miller

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Mystery Classics on Film

The Adaptation of 65 Novels and Stories

By: Ron Miller

Watching the screen version of a classic mystery novel can be disappointing. By necessity or artistic license (or possibly just ego) changes are often made by the filmmakers--many of them ineffective or even detrimental. This book focuses on the screen adaptations of 65 famous mysteries and examines how the filmmakers either succeeded or failed in the telling of the story. Interviews with several famous mystery writers are included, with their comments on how filmmakers treated their work.

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Page Count

231

Publisher

McFarland

Published Date

ISBN 10

1476666857

ISBN 13

9781476666853

Biobanking in the Era of the Stem Cell

A Technical and Operational Guide

By: Ron Hart,Jennifer Moore

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Biobanking in the Era of the Stem Cell

A Technical and Operational Guide

By: Ron Hart,Jennifer Moore

The study of mental health disorders and the genetics behind these disorders can be greatly enhanced by the use of induced pluripotent stem cells (iPSC). Since many mental health disorders develop after puberty, the only way in which to study the genetic mechanism of these diseases previously was through cellular surrogates, such as blood or cultured fibroblasts. Having the ability to reprogram adult cells to the pluripotent stage provides the capacity to study the onset of these disorders during a culture model of neural development and to include the impact of genetic risk factors and potential environmental triggers. Working with the National Institute of Mental Health (NIMH), the Rutgers Cell and DNA Repository (RUCDR) has begun banking iPSC source cells and converting those source cells into iPSC for distribution to the scientific community. Although initial protocols were developed to reprogram fibroblasts, the ability to reprogram blood cells has several advantages including less invasive collection, less post collection manipulation, and the large number of samples in existing collections. Here, we provide detailed protocols for reprogramming either fibroblasts with retroviral vectors or cryopreserved lymphocytes with Sendai viral vectors. Our goal is to support the discovery of effective treatments for mental health disorders.

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Biota Publishing

Published Date

ISBN 10

1615044736

ISBN 13

9781615044733

Rosen's Emergency Medicine - Concepts and Clinical Practice E-Book

2-Volume Set

By: John Marx,Robert Hockberger,Ron Walls

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Rosen's Emergency Medicine - Concepts and Clinical Practice E-Book

2-Volume Set

By: John Marx,Robert Hockberger,Ron Walls

Rely on Rosen's Emergency Medicine for the latest answers on every facet of emergency medicine practice. For decades, this medical reference book has set the standard in emergency medicine, offering unparalleled comprehensiveness, clarity, and authority - to help you put the latest and best knowledge to work for your patients in the ER. Consult this title on your favorite e-reader, conduct rapid searches, and adjust font sizes for optimal readability. Compatible with Kindle®, nook®, and other popular devices. Practice confidently with easily actionable, dependable guidance on the entire breadth of emergency medicine topics. Get expert guidance on how to approach specific clinical presentations in the ER. The "Cardinal Presentations Section" provides quick and easy reference to differential diagnosis and directed testing for fever in the adult patient; dizziness and vertigo; chest pain; and over 20 other frequently seen presentations in the emergency department. Effectively apply the newest emergency medicine techniques and approaches, including evidence-based therapies for shock; high-cost imaging; evaluation and resuscitation of the trauma patient; cardiovascular emergencies; evaluation and risk stratification for transient ischemic attack (TIA) patients; and much more. Locate the answers you need quickly thanks to a user-friendly, full-color design, complete with more illustrations than ever before. Access the complete contents on the go from your laptop or mobile device at Expert Consult, fully searchable, with links to PubMed.

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Page Count

3266

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

1455749877

ISBN 13

9781455749874

Emergency Medicine

Concepts and Clinical Practice

By: John Marx,Robert Hockberger,Ron Walls

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Emergency Medicine

Concepts and Clinical Practice

By: John Marx,Robert Hockberger,Ron Walls

In an emergency, you only have one chance...and usually very little time...to make the right decision. How can you be certain you have the knowledge you need? Through six editions, Rosen’s Emergency Medicine has set the standard in emergency medicine, offering unparalleled comprehensiveness, clarity, and authority. Now, the seventh edition places the latest knowledge at your fingertips, while a more streamlined format makes it easy to find the exact information you seek more rapidly and conveniently than ever before. Presents more than 1,200 exquisite color illustrations that accurately capture the real-life appearance of patient symptoms and diagnostic imaging findings, helping you to reach a definitive diagnosis more easily. Includes "Cardinal Presentations" sections that provide quick and easy guidance on differential diagnosis and directed testing. Presents greatly expanded coverage of emergency ultrasound and emergency gynecological disorders to place the latest knowledge at your fingertips, as well as state-of-the-art coverage of emergency ultrasound, management of sepsis, new airway devices, updated protocols for adult and pediatric cardiac arrest, STEMI and NSTEMI/ACS, DVT and PTE, and much, much more. Features a streamlined format that focuses on the most need-to-know information so you can find answers more quickly.

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Page Count

3163

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323076904

ISBN 13

9780323076906

Canadian Connections

Experiencing Literature with Children

By: Ron Jobe,Paula Hart

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Canadian Connections

Experiencing Literature with Children

By: Ron Jobe,Paula Hart

Grade level: 1, 2, 3, 4, 5, 6, 7, p, e, i, t.

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Page Count

162

Publisher

Markham, Ont. : Pembroke Publishers

Published Date

ISBN 10

0921217706

ISBN 13

9780921217701

Using Word and Excel in Office 97

By: Ron Person,Rob Tidrow,Rick Winter

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Using Word and Excel in Office 97

By: Ron Person,Rob Tidrow,Rick Winter

Briefly covering the basics of the Office programs, this book is a comprehensive reference to the two most heavily used core applications. It features roughly 600 pages each on Word and Excel at the intermediate and advanced feature level. Tips, cautions, and troubleshooting advice help users save time.

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Page Count

1284

Publisher

Que

Published Date

ISBN 10

0789715554

ISBN 13

9780789715555

1324 Ways You Can Get Massive Profits in Real Estate by Adding Value & Renovations

By: Phil Jones,Ron Hoy Fong,Amanda Craddock,Andrea Crabb

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1324 Ways You Can Get Massive Profits in Real Estate by Adding Value & Renovations

By: Phil Jones,Ron Hoy Fong,Amanda Craddock,Andrea Crabb

Learn the secrets of making massive profits in a few short months, turbo charge your wealth, slash your renovation costs, and unlock the strategies experts use to make significant returns fast so you can amass your own real estate fortune today. Massive Profits in Real Estate is the most useful book about renovations and adding value to real estate ever written. It contains more tips than any other book, making it a truly valuable and outstanding resource for everyone and anyone with an interest in real estate. Real estate millionaires execute a powerful arsenal of knowledge on each deal and reap substantial financial rewards because they do what others don?t. In this book we blow the lid on many hidden secrets real estate millionaires use to renovate and add value to property so you can bank serious rewards and riches like they do! Ignorance will cost you a fortune, the contents of this book and our web site are designed to make you one. Phil Jones Leading real estate investor, expert, entrepreneur, author. Using the strategies taught in this book, Ron started with $180,000 in equity in his own home in less than a year... purchased 21 properties valued at over $4,500,000, made $1,000,000 profit and generated a positive cashflow from his property portfolio that pays him over $100,000 passive income each year. Ron Hoy Fong Super Investor, Queens Service Medal recipient, author

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Page Count

415

Published Date

ISBN 10

0958266913

ISBN 13

9780958266918

Book's by Ron Craddock

Tales of Knock Your Socks Off Service

Tales of Knock Your Socks Off Service

X is for Xmas: A Christmas Mystery MEGAPACK ®

X is for Xmas: A Christmas Mystery MEGAPACK ®

Journey

Journey

How to Make Friends and Monsters

How to Make Friends and Monsters

The Search for the Flat Ness Monster

The Search for the Flat Ness Monster

Flags of Our Fathers

Flags of Our Fathers

Bourbon at its Best

Bourbon at its Best

Sermons on the First Readings: Cycle B

Sermons on the First Readings: Cycle B

Mystery Classics on Film

Mystery Classics on Film

Biobanking in the Era of the Stem Cell

Biobanking in the Era of the Stem Cell

Rosen's Emergency Medicine - Concepts and Clinical Practice E-Book

Rosen's Emergency Medicine - Concepts and Clinical Practice E-Book

Emergency Medicine

Emergency Medicine

Canadian Connections

Canadian Connections

Using Word and Excel in Office 97

Using Word and Excel in Office 97

1324 Ways You Can Get Massive Profits in Real Estate by Adding Value & Renovations

1324 Ways You Can Get Massive Profits in Real Estate by Adding Value & Renovations

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