Rolph Anderson's Books

Sales Force Management

By: Joseph F. Hair, Jr.,Rolph Anderson,Rajiv Mehta,Barry Babin

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Sales Force Management

By: Joseph F. Hair, Jr.,Rolph Anderson,Rajiv Mehta,Barry Babin

The second edition of Sales Force Management prepares students for professional success in the field. Focused on the areas of customer loyalty, customer relationship management, and sales technology, this practical resource integrates selling and sales management while highlighting the importance of teamwork in any sales and marketing organization. The text presents core concepts using a comprehensive pedagogical framework—featuring real-world case studies, illustrative examples, and innovative exercises designed to facilitate a deeper understanding of sales management challenges and to develop stronger sales management skills. Supported with a variety of essential ancillary resources for instructors and students, Sales Force Management, 2nd Edition includes digital multimedia PowerPoints for each chapter equipped with voice-over recordings ideal for both distance and in-person learning. Additional assets include the instructor's manual, computerized and printable test banks, and a student companion site filled with glossaries, flash cards, crossword puzzles for reviewing key terms, and more. Integrating theoretical, analytical, and pragmatic approaches to sales management, the text offers balanced coverage of a diverse range of sales concepts, issues, and activities. This fully-updated edition addresses the responsibilities central to managing sales people across multiple channels and through a variety of methods. Organized into four parts, the text provides an overview of personal selling and sales management, discusses planning, organizing, and developing the sales force, examines managing and directing sales force activities, and explains effective methods for controlling and evaluating sales force performance.

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Page Count

544

Publisher

John Wiley & Sons

Published Date

ISBN 10

1119702836

ISBN 13

9781119702832

Reputation, Celebrity and Defamation Law

By: David Rolph

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Reputation, Celebrity and Defamation Law

By: David Rolph

Taking Robert Post's seminal article 'The Social Foundations of Reputation and the Constitution' as a starting point, this volume examines how the concept of reputation changes to reflect social, political, economic, cultural and technological developments. It suggests that the value of a good reputation is not immutable and analyzes the history and doctrines of defamation law in the US and the UK. A selection of Australian case studies illustrates different concepts of defamation law and offers insights into their specific nature. Drawing on approaches to celebrity in media and cultural studies, the author conceptualizes reputation as a media construct and explains how reputation as celebrity is of great contemporary relevance at this point in the history of defamation law.

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Page Count

230

Publisher

Routledge

Published Date

ISBN 10

131706576X

ISBN 13

9781317065760

My Brother's Keeper

Union and Confederate Soldiers' Acts of Mercy During the Civil War

By: Daniel N. Rolph

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My Brother's Keeper

Union and Confederate Soldiers' Acts of Mercy During the Civil War

By: Daniel N. Rolph

Countless books on the Civil War recount the carnage, vengeance, and heroism in battle. But there was another aspect of the Civil War as well: one in which Yankees and Rebels during the heat of battle saved one another, often at risk of their own lives; one in which soldiers and civilians, prison guards and prisoners, though on opposing sides, not only traded with one another, but gave humanitarian aid and sustenance in times of need. This "brotherhood for the enemy" contradicted all the rules of normal warfare but did in fact take place. Using primary source materials such as diaries, letters, military reports, and newspapers, Daniel Rolph opens up a unique and little-know genre of Civil War history.

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Page Count

176

Publisher

Stackpole Books

Published Date

ISBN 10

0811709973

ISBN 13

9780811709972

Haiti: State Against Nation

By: Michel-Rolph Trouillot

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Haiti: State Against Nation

By: Michel-Rolph Trouillot

In the euphoria that followed the departure of Haiti's hated dictator, Jean-Claude Duvalier, most Haitian and foreign analysts treated the regimes of the two Duvaliers, father and son, as a historical nightmare created by the malevolent minds of the leaders and their supporters. Yet the crisis, economic and political, that faces this small Caribbean nation did not begin with the dictatorship, and is far from being solved, despite its departure from the scene. In this fascinating study, Haitian-born Michel-Rolph Trouillot examines the mechanisms through which the Duvaliers ruthlessly won and then held onto power for twenty-nine years. Trouillot's theoretical discussion focuses on the contradictory nature of the peripheral state, analyzing its relative autonomy as a manifestation of the growing disjuncture between state and nation. He discusses in detail two key characteristics of such regimes: the need for a rhetoric of national unity coupled with unbridled violence. At the same time, he traces the current crisis from its roots in the nineteenth-century marginalization of the peasantry through the U.S. occupation from 1915 to 1934 and into the present. He ends with a discussion of the post-Duvalier period, which, far from seeing the restoration of civilian-led democracy, has been a period of increasing violence and economic decline.

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Page Count

283

Publisher

NYU Press

Published Date

ISBN 10

0853457565

ISBN 13

9780853457565

Painful Birth

How Chile Became a Free and Prosperous Society

By: James Rolph Edwards

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Painful Birth

How Chile Became a Free and Prosperous Society

By: James Rolph Edwards

Painful Birth is the astounding story of how Chile narrowly escaped becoming a Leninist/Stalinist slave state in the early 1970s and over a relatively short historic period was transformed into the near paragon of freedom and prosperity that it is today. The book not only narrates the events but also explains the economic policies, institutional transformation, and ideological change involved. Painful Birth provides an invaluable case study in economic growth, international relations, political ideologies, and Latin American development.

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University Press of America

Published Date

ISBN 10

0761860002

ISBN 13

9780761860006

Understanding Education Policy

By: Chris Rolph

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Understanding Education Policy

By: Chris Rolph

From academisation and free schools to workforce retention and curriculum change, education policy is a complicated, constantly evolving topic that sits at the heart of any academic study of education. This book offers a critical contextual analysis of education policy and the political ideas that drive policy. It maps a careful journey across the recent policy landscape in England looking at major areas of the education system such as: the curriculum, SEND, pedagogy and the school workforce. Analysis is informed by assessing the real-world impact and implications of government initiatives and by taking into account key contextual issues. Case studies from educational settings, supported by study questions to prompt your thinking, examine how key policy ideas operate in practice. This is the ideal overview of education policy for anyone studying Education Studies degrees at undergraduate level, trainee teachers seeking a deeper understanding of how policy affects the schools they will work in, and Master’s students wanting a clear primer on the subject. Chris Rolph is Director of the Nottingham Institute of Education, Nottingham Trent University.

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Page Count

251

Publisher

SAGE

Published Date

ISBN 10

1529613310

ISBN 13

9781529613315

Silencing the Past (20th anniversary edition)

Power and the Production of History

By: Michel-Rolph Trouillot

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Silencing the Past (20th anniversary edition)

Power and the Production of History

By: Michel-Rolph Trouillot

Now part of the HBO docuseries "Exterminate All the Brutes," written and directed by Raoul Peck The 20th anniversary edition of a pioneering classic that explores the contexts in which history is produced—now with a new foreword by renowned scholar Hazel Carby Placing the West's failure to acknowledge the Haitian Revolution—the most successful slave revolt in history—alongside denials of the Holocaust and the debate over the Alamo, Michel-Rolph Trouillot offers a stunning meditation on how power operates in the making and recording of history. This modern classic resides at the intersection of history, anthropology, Caribbean, African-American, and post-colonial studies, and has become a staple in college classrooms around the country. In a new foreword, Hazel Carby explains the book's enduring importance to these fields of study and introduces a new generation of readers to Trouillot's brilliant analysis of power and history's silences.

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Page Count

224

Publisher

Beacon Press

Published Date

ISBN 10

0807080543

ISBN 13

9780807080542

Trouillot Remixed

The Michel-Rolph Trouillot Reader

By: Michel-Rolph Trouillot

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Trouillot Remixed

The Michel-Rolph Trouillot Reader

By: Michel-Rolph Trouillot

This collection of writings from Haitian anthropologist Michel-Rolph Trouillot includes his most famous, lesser known, and hard to find writings that demonstrate his enduring importance to Caribbean studies, anthropology, history, postcolonial studies, and politically engaged scholarship more broadly.

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Page Count

242

Publisher

Duke University Press

Published Date

ISBN 10

1478021535

ISBN 13

9781478021537

Book's by Rolph Anderson

Sales Force Management

Sales Force Management

Reputation, Celebrity and Defamation Law

Reputation, Celebrity and Defamation Law

My Brother's Keeper

My Brother's Keeper

Haiti: State Against Nation

Haiti: State Against Nation

Painful Birth

Painful Birth

Understanding Education Policy

Understanding Education Policy

Silencing the Past (20th anniversary edition)

Silencing the Past (20th anniversary edition)

Trouillot Remixed

Trouillot Remixed

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