Difficult situations arise for everyone, both at home and in the workplace. If you've started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face, or you feel you're not in control when others try to manipulate you, then this is the book for you. Here are the difficult people that often cause problems.Learn how to deal with these difficult people and keep your cool under difficult situations
Everyone who has had to deal with irate, rude, impatient or aggressive people in the workplace will welcome this book. Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally. Discover the root causes of poor communication and learn how to deal with the most common personality conflicts and improve your own people skills so that you work better with others. Completely updated and revised, this international bestseller outlines proven techniques to help workers keep their cool in a variety of situations. Dealing with Difficult People is an absolute must for anyone who wants to defuse tensions and resolve stressful situations. Learn how to keep your cool by: Calming angry customers Handling annoying subordinates, co-workers and bosses Dealing with sarcasm and the "silent treatment" Preventing abusive language and behaviour Recognising and circumventing office politics Sexual harassment and workplace bullying. This book was first published in 1990 and has had 22 publishers - 16 languages.
Dealing with Domestic Violence and Child Abuse is an expose about defective judicial systems that have insufficient laws protecting society against Domestic Violence and Child Abuse. This book is an absolute must for anyone who lives in an abusive relationship, is an observer of one or works with battered women or abused women. Some of the tpics covered are: * How safe is your relationship? * Learn about wife battering and child abuse * Children who witness battering * Emotional and psychological abuse * The Cycle of Violence * Protection orders * Stalkers and date rape
Becky Wilson's life as a book editor at a publishing company gets very complicated when her twelve-year-old daughter Sandy is attacked by a man who broke into their home. He attempted to rape the girl and as a result was killed by her enraged mother. The police officer who investigates the crime, Sergeant Dan Jeffries, becomes very special to Becky and Sandy until complications in his life make it necessary for him to take over the major custody of his two-year-old son, Mike. As a volunteer with Crime Stoppers, Becky presents talks to junior and senior high school students about drugs, cyber bullying and the danger of on-line pedaphiles. There are lots of twists and turns in this book, so get ready to climb aboard for the ride.
Do you find you have too few hours in a day? Are you always rushed? Are you existing instead of living? If so, this book is for you! If you don't manage your time properly - your stress level goes up, so start with time management. Learn techniques that give you maximum benefit from a minimum investment of time and energy. Learn that cutting corners is not cheating - but simply good time management. Spend more time doing the things you want to do, become energised and able to accomplish much more than you have in the past.
Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you feel you're not in control during these situations? Do other people try to manipulate you? Difficult situations arise for everyone at home, but armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any transaction. Dealing with Difficult Situations is essential reading for anyone who wants to handle difficult behaviour and take back control during life's difficult situations.
With this book you'll have the succinct, yet guidance you need to successfully avoid or manage complications stemming from pre-existing medical conditions. Advanced research from experts in the field will help you overcome the toughest challenges in practice, letting you offer your patients the best care, each and every time. Search through current and concise descriptions of pathophysiology of diseases and their impact on anesthesia! Gain expertise in understanding the impact of pathophysiology of coexisting diseases on anaesthesia!
Today’s leading authorities present the succinct, yet thorough guidance you need to successfully avoid or manage complications stemming from pre-existing medical conditions. Organized by disease, the new edition of this popular guide has been completely revised and updated to reflect the latest information on definition, current pathophysiology, significant pre-, intra-, and postoperative factors of the disease process, anesthetic judgment, and management. A new, more user-friendly design and organization-and completely redrawn illustrations-make reference easier than ever. And now, as an Expert Consult title, this reference includes access to the complete contents online, for convenient reference where and when you need it! Offers comprehensive guidance from respected authorities to help you effectively manage the complete spectrum of comorbidities before, during, and after surgery. Provides case examples that explain how to overcome a wide range of challenges. Presents detailed discussions of common diseases, while coverage of more rare diseases highlights their unique features that could be of importance in the perioperative period. Examines specific anesthesia considerations for special patient populations-including pediatric and geriatric patients-to help you avoid complications. Features abundant tables that provide fast access to the most pertinent aspects of every condition. Offers access to a companion web site offering the complete contents of the book-fully searchable-for rapid consultation from anyplace with an Internet connection. Includes completely redrawn illustrations, enhancing the clarity and visual effect of the material. Presents the latest anesthesia guidelines for patients with ischemic heart disease, congestive heart failure, asthma, immune system dysfunction, and more. Features a new, more user-friendly design and organization to expedite quick access to the answers you need.
Cle Elum, Washington, was founded in 1883 by Walter Reed and Thomas Gamble. The name, from Tle-el-Lum, is a rendering of the local Native American phrase for "swift water." Nestled in the eastern foothills of the Cascade Mountains, Cle Elum grew as a railroad town, transporting lumber and coal, both from nearby Roslyn and later from Cle Elum itself. In 1891, it survived its first fire. In 1918, after reaching its population high of over 2,700 residents, a catastrophic fire broke out on a windy June day. Two-thirds of the townspeople were left homeless, and the majority of the town was destroyed. Cle Elum rose again from the ashes, thanks to the will of its citizens and help from all around the Pacific Northwest.
Major Concepts in Spanish Feminist Theory is the first book in English to offer a substantial overview of Spanish feminist thought. It focuses on six concepts—solitude, personality, social class, work, difference, and equality—and distinguishes Spanish feminist theory from that of other countries. Roberta Johnson employs a chronological format to highlight continuity and polemics in Spanish feminist thinking from the eighteenth century to the present. She brings together arguments from well-known names such as Benito Jerónimo Feijoo, Concepción Arenal, Emilia Pardo Bazán, María Martínez Sierra, Carmen de Burgos, and Carmen Laforet, as well as less familiar figures such as the Countess Campo Alange María Laffitte and Lilí Álvarez, who defied restrictions on feminist activity during the Franco dictatorship to publish feminist books. The topics of difference and equality are explored, and the book recounts the long tension between theorists of each persuasion—a tension that erupted publicly during Spain's democratic era. Each theorist's arguments are laid out in straightforward, non-jargonistic prose, making this book a useful classroom tool for courses on Spanish women writers, Spanish culture, and cross-cultural feminist studies.
This evidence-based text is designed to help the undergraduate nursing student in a critical care rotation and for nurses new to critical care. Each clinical chapter has application to the AACN Synergy Model, identifying and matching patient characteristics and nurse competencies, leading to optimal patient outcomes.
In the aftermath of the Arab Spring, when thousands of young women and men fought for the opportunity to realize their aspirations and potential, the question of jobs continues to be crucial in the Middle East and North Africa region. This report uses jobs as a lens to weave together the complex dynamics of employment creation, skills supply, and the institutional environment of labor markets. Consistent with the framework of the 2013 World Development Report on jobs, of which this report is the regional companion, this work goes beyond the traditional links between jobs, productivity, and living standards to include an understanding of how jobs matter for individual dignity and expectations—an aspect that was clearly central to the Arab Spring. Just as important, this report complements the economic perspective with an analysis of political economy equilibrium, with a view to identifying mechanisms that would trigger a reform process. As such, the report has three objectives: First, it seeks to provide an in-depth characterization of the dynamics of labor markets in the Middle East and North Africa and to analyze the barriers to the creation of more and better jobs. It does so by taking a cross-sectoral approach and identifying the distortions and incentives that the many actors—firms, governments, workers, students, education, and training systems—currently face, and which ultimately determine the equilibrium in labor markets. Second, the report proposes a medium term roadmap of policy options that could promote the robust and inclusive growth needed to tackle the structural employment challenge for the region. Third, the report aims to inform and open up a platform for debate on jobs among a broad set of stakeholders, with the ultimate goal of contributing to reach a shared view of the employment challenges and the reform path ahead.
She's made a deal with a devil... THE PACT ____________ Eve Weston, daughter of recently deceased con man Alexander Weston, knows a good deal when she sees it - and this one doesn't even come close. But if she doesn't want her vulnerable brother Terry being beaten to a pulp in jail, she can't afford to be fussy. In desperation Eve turns to another prisoner, a dangerous-seeming individual called Martin Cavelli. They make a secret pact: if Cavelli protects Terry then she will pay whatever it costs. But making a deal with the Devil comes at a price, and after a break-in and a viscous assault Eve begins to question her choice. It seems Cavelli is leading her straight into Hell, and now it's not only her brother's life on the line . . . NO ONE KNOWS CRIME LIKE KRAY ____________ PRAISE FOR ROBERTA KRAY'S GRITTY CRIME THRILLERS 'Great writing, gripping story, loved it!' Mandasue Heller 'Well into Martina Cole territory' Independent 'Action, intrigue. . . sure to please any crime fiction fans' Woman 'A compelling mystery' Heather Burnside
Provides an original, first-hand view of the potential that motion pictures offered women from the Victorian era, and how, ultimately, the industry rejected one of its first and most important pioneers. Alice Guy BlachZ was not only the world's first female director, but in 1896, she became the first of either sex to direct a fictional film. As the first director with the Gaumont Company in Paris, Alice Guy BlachZ served as an influential figure in French film history, making more than 300 films, including some of the earliest sound subjects from the turn of the century. She continued her career in the United States, founding the Solax Company in 1910, and producing and directing 350 more films. Complementing the text are reprints of contemporary articles on Alice Guy BlachZ from the American trade press, a reminiscence by her daughter, a brief evaluation of the career of her husband, Herbert BlachZ and a complete filmography.
The Wine Value Chain in China: Global Dynamics, Marketing and Communication in the Contemporary Chinese Wine Market presents information on China and its role as a relevant player in the international wine industry, both as supplier and consumer. The book provides new insights into the global dynamics of the wine industry, expanding the knowledge of academics, practitioners, and students on the growing demand for wine in China. Special attention is paid to the supply and demand changes, their impacts on Western wine supply chains, and new market opportunities. The book contributes the latest research findings to increase the understanding of the context of wine consumption in China and the most suitable marketing and communication approaches. The book aims to provide academics with the most adequate methodological tools to study a novice market, with both conceptual and empirical chapters included. The book covers a range of topics, including the behavior of Chinese consumers and their attitudes towards wine, the cultural context of wine in China, the characteristics of the wine supply chain in China and its development, the impact of China on Western wine supply chains, wine marketing and communication in China, wine branding in China, including counterfeiting, wine education in China, the links between wine, food, luxury, and Western products in China, and wine tourism. - Collects and collates research on wine consumer behavior in China - Presents an outstanding scholarly look at wine marketing studies - Offers a whole market perspective that focuses on demand - Provide academics, practitioners, and students with new investigation tools in marketing and communication that are in-line with the characteristics of this market - Draw conclusions relevant to other emerging markets, detailing why China is different from other such markets
Handbook for Stoelting's Anesthesia and Co-Existing Disease, 4th Edition gives you the peerless authority you trust, ideal for on-the-go reference! Dr. Roberta L. Hines and Dr. Katherine E. Marschall discuss all of the most critical, clinically relevant topics from Stoelting's Anesthesia and Co-Existing Disease, 6th Edition in a concise, compact, portable format. You'll have convenient access to dependable guidance on a full range of pre-existing conditions that may impact the perioperative management of surgical patients. Find the information you need easily with abundant tables throughout, a quick-reference outline format, and the same organization as Stoelting's Anesthesia and Co-Existing Disease. Confidently meet the needs of special patient populations such as pediatric and geriatric patients. Quickly access new guidelines on hot topics such as management of the morbidly obese patient. Make effective clinical decisions with access to current practice guidelines and results of the latest clinical trials.
This book was written in order to share with readers there is hope in overcoming bouts of depression and anxiety. Specifically using the teachings of God’s holy word to encourage and uplift fellow believers who may be feeling less than themselves. This book was designed to speak to not only those suffering from depression, but to others as well. The audience of Christian leaders, family, friends, and co-workers alike who may have difficulty understanding the illness and what it is doing to their loved one. It offers ways to support and not condemn the person experiencing those feelings. The religious sects and its counterparts often place such a stigma on mental illness, that it makes it extremely difficulty for the victim to accept the fact they are suffering, and more importantly get the help they need. This book will hopefully break down those walls between religion and mental illness. We as Christians must learn to love and to not condemn, just as Christ himself has done. Sometimes being told anxiety is sin by spiritual leaders will produce the natural response of denial. Thus, allowing the darkness of depression to send fellow believers “over the edge.” This short revelation is designed to let others suffering from depression know they are not alone, and that God loves them and will never leave them in their helpless state.
Cardiac Surgery Essentials for Critical Care Nursing, Third Edition is an indispensable resource for new and experienced nurses caring for patients in critical care units immediately following cardiac surgery and in the transitioning to home. With an evidence-based foundation, the Third Edition addresses nursing knowledge to meet the needs of acutely ill patients and strategies to optimizing patient outcomes in this dynamic field. Vital information has been added and updated to reflect significant changes in cardiac surgery as well as four new chapters based on needs of patients, families, and readers. These new chapters address nutritional issues, post ICU-care, psychological and spiritual support, and rehabilitation care post cardiac surgery.
Reaching for God is a compendium of Benedictine life and prayer for oblates. It brings together in one volume the essence of Benedictine spirituality-its history, its relevance through the ages and in the present, and a summary of the most fundamental gifts and values it offers for living a meaningful life. Here, the meaning and purpose of the oblate way of life is explained in a clear and encouraging way. Werner offers guidance and examples of prayer to enrich any spiritual life. Sister Roberta Werner, OSB, having worked as a teacher, caregiver, and educational administrator, is now the assistant oblate director at St. Benedict's Monastery in St. Joseph, Minnesota. In this role, she guides an oblate discussion group, contributes to oblate newsletter publications, has set up an oblate library, and makes the spiritual journey with the many oblates who connect with her and with the monastery in their search for God.
The New Southern European Diaspora: Youth, Unemployment, and Migration uses a qualitative and ethnographic approach to investigate the movement of young adults from areas in southern Europe that are still impacted by the 2008 economic crisis. With a particular focus on Spain, Portugal, and Italy, Ricucci examines the difficulties faced by young adults who are entering the labor market and are developing plans to move abroad. Ricucci further investigates mobility and its drivers, relationships among mobile youth and their social networks, perceptions of intra-European Union youth mobility, and the role of institutions, especially schools, in the development of mobility plans. This book is recommended for scholars of anthropology, political science, and economics.
Master the basics of rehab patient care with Pierson and Fairchild's Principles & Techniques of Patient Care, 6th Edition. This proven text not only provides clear "how-to" information on everything from positioning and draping to patient transfers and ambulation activities, but it also includes easy-to-understand rationales explaining the "why" behind these proven techniques. This new edition has been thoroughly updated to reflect the most current accepted patient care standards, principles, and techniques. Plus, additional video clips and expanded learning resources will help ensure you have a solid mastery of patient care in the rehabilitation setting. - Content based on the World Health Organization's ICF model (International Classification of Functioning, Disability, and Health) — the model currently endorsed by the APTA and AOTA — ensures you are referencing information that stems from the most current theories and practice guidelines of physical and occupational therapy. - Procedures boxes with clear written instructions are accompanied by full-color illustrations on performing a variety of proven techniques and patient care tasks such as proper lifting techniques, patient transfers, basic wound care, and assessment of vital signs. - Insights into the rationales and physiological principles explain why specific techniques and procedures are used. - More than 800 full color photographs clearly demonstrate proper performance of techniques and procedures used in the assessment and management of patients in the rehabilitation setting. - Guidelines, principles, and precautions boxes throughout the text offer additional tips for optimal assessment and management of patients in the rehabilitation setting. - Self-study and problem solving (case study) activities conclude each chapter to help you understand important concepts and improve your decision-making and problem solving skills. - Video clips on companion Evolve website demonstrate the techniques and procedures described in the text. - Content on professionalism and the concept of professional values and ethics reinforce existing workplace guidelines and how to apply those guidelines to your patient interactions. - Online user resources on the companion Evolve website feature video clips and additional activities for you to hone your skills. (What additional activities?) - NEW! Procedures index lists all of the procedures covered in the text to help you quickly locate procedure descriptions while working in the clinical setting. - NEW! Additional video clips demonstrate patient transfers, ambulation with aids, donning and doffing PPE, and maneuvering a wheelchair. - NEW! Video clip table of contents lists over 30 video clips in the front matter of the text.
Health. Success. Love. How do the places where we live, work or spend our vacations, affect our life? Historian Roberta Rio is researching the history of buildings, apartments or land and finds recurring patterns. In this book she shows, based on old knowledge and new research results, what we should know about the effect of places and how we find out.
Handbook for Stoelting's Anesthesia and Co-Existing Disease, 4th Edition gives you the peerless authority you trust, ideal for on-the-go reference! Dr. Roberta L. Hines and Dr. Katherine E. Marschall discuss all of the most critical, clinically relevant topics from Stoelting's Anesthesia and Co-Existing Disease, 6th Edition in a concise, compact, portable format. You'll have convenient access to dependable guidance on a full range of pre-existing conditions that may impact the perioperative management of surgical patients. - Consult this title on your favorite e-reader with intuitive search tools and adjustable font sizes. Elsevier eBooks provide instant portable access to your entire library, no matter what device you're using or where you're located. - Find the information you need easily with abundant tables throughout, a quick-reference outline format, and the same organization as Stoelting's Anesthesia and Co-Existing Disease. - Confidently meet the needs of special patient populations such as pediatric and geriatric patients. - Quickly access new guidelines on hot topics such as management of the morbidly obese patient. - Make effective clinical decisions with access to current practice guidelines and results of the latest clinical trials.
Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you feel you're not in control during these situations? Do other people try to manipulate you? Difficult situations arise for everyone at work, but armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any transaction. Dealing with Difficult Situations is essential reading for anyone who wants to handle difficult behaviour and take back control during life's difficult situations.
Cardio-Oncology: Principles, Prevention and Management is a clinical volume that focuses on the basic science of cardio-oncology, addresses cardiotoxicity as a consequence of cancer therapy, and discusses prevention, diagnosis and management of cardiovascular disease in patients with cancer. This comprehensive volume presents unique perspectives ranging from basic science to clinical medicine in the field of cardio-oncology. It would be a valuable resource for cardiologists, oncologists, internists, and pediatricians caring for patients with cancer who have cardiovascular risk factors, as well as for cardio-oncology researchers. - Covers basic science of cardio-oncology to provide readers with the necessary background - Addresses cardiotoxicity related to current cancer therapeutic modalities - Discusses diagnostic and management approaches of patients with underlying cardiac risk factors as well as otherwise healthy cancer patients
Difficult People is a book about learning how to handle people who are rude, aggressive and irate in the workplace. You will learn how to diffuse stressful situations calmly and professionally.
This book is an absolute must for anyone facing dismissal or company downsizing; being forced into early retirement; hate their job or simply want a career change. Or possibly you're thinking of starting your own company – learn whether you have what it takes to be an entrepreneur.
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