In Anytime, Anywhere, Robert Spector showcases the pioneering efforts of a dozen companies who are now increasing market share by combining the best of both physical and virtual worlds. From Wells Fargo to Powell's Books to the San Francisco Giants, companies in every industry are discovering that "seamless service"-integrating all elements of the customer experience with consistent messages and execution-offers a competitive edge that technology alone can never achieve.Packed with practical advice and colorful, in-depth stories from the front lines, Anytime, Anywhere shows any business how to meet, and exceed, the expectations of customers through all points of contact.
Business journalist Spector celebrates the history of small, independent retail stores and how mom and pop businesses across the country still thrive on attentive customer service and community support.
In Amazon.com Jeff Bezos built something the world had never seen. He created the most recognized brand name on the Internet, became for a time one of the richest men in the world, and was crowned "the king of cyber-commerce." Yet for all the media exposure, the inside story of Amazon.com has never really been told. In this revealing, unauthorized account, Robert Spector, journalist and best-selling author, gives us this up-to-date, fast-paced, behind-the-scenes story of the company's creation and rise, its tumultuous present, and its uncertain future.
As the founder and head of Atlantic Records, Ahmet Ertegun signed and/or recorded many of the greatest musical artists of all time, from Ray Charles to Kid Rock. Working alongside his older brother, Nesuhi, one of the preeminent jazz producers of all time, and the legendary Jerry Wexler, Ertegun transformed Atlantic Records from a small independent record label into a hugely profitable multinational corporation. In successive generations, he also served as a mentor to record-business tyros like Phil Spector, David Geffen, and Lyor Cohen. Brilliant, cultured, and irreverent, Ertegun was as renowned for his incredible sense of personal style and nonstop A-list social life as his work in the studio. Blessed with impeccable taste and brilliant business acumen, he brought rock 'n roll into the mainstream while creating the music that became the sound track for the lives of multiple generations.--From publisher description.
This book outlines the history of the first 25 years of American Seafoods Company. It explores fishing as a way of life, a celebration of those individuals and their families, and their contributions to the success of the company that has become the largest harvester and at-sea processor in the U.S. Bering Sea pollock fishery. This book also describes the evolution of the Alaska pollock fishery, which has become a world-class example of sustainable management.
Founded in 1919, the Communist Party (CP) in San Francisco survived an ineffectual early period to become a force in the trade union heyday of the 1930s. Robert Cherny uses the lives and careers of more than fifty members to tell the story of the city’s CP from its founding through 1958. Cherny draws on FBI files, the records of the CP at the Russian State Archive for Social and Political History, interviews, and memoirs to follow male and female party and union leaders, rank-and-file members, and others. His history reveals why people joined the CP while charting the frequent changes in policy, constant member turnover, and disruptive factionalism that limited party aims and successes. Cherny also follows his subjects through their resignations, expulsions, or other reasons for departure and looks at the CP’s influence on their lives in subsequent years. Vivid and exhaustively researched, San Francisco Reds is a long view account of the personal motivations and activism of an Old Left generation in a West Coast city.
The motivation for us to conceive this series of volumes on regulation was mainly our belief that it would be fun, and at the same time productive, to approach the subject in a way that differs from that of other treatises. We thought it might be interesting and instructive for both author and reader-to examine a particular area of investigation in a framework of many different problems. Cutting across the traditional boundaries that have separated the subjects in past volumes on regulation is not an easy thing to do-not because it is difficult to think of what interesting topics should replace the old ones, but because it is difficult to find authors who are willing to write about areas outside those pursued in their own laboratories. Anyone who takes on the task of reviewing a broad area of interest must weave together its various parts by picking up the threads from many different laboratories, and attempt to produce a fabric with a meaningful design. Finding persons who are likely to succeed in such a task was the most difficult part of our job. In the first volume of this treatise, most of the chapters dealt with the mechanisms of The second volume involved a somewhat regulation of gene expression in microorganisms. broader area, spanning the prokaryotic-eukaryotic border. Topics ranged from phage mor phogenesis to the role of gradients in development. The last volume-Volume 3A-con cerned hormones, as does this volume-Volume 3B.
John Lennon is a giant of popular music and culture. As one-quarter of the Beatles, he was in the vanguard of music, art, fashion and popular culture during the sixties. His music, humour and outspoken calls for peace inspired a generation. He stands as an iconic figure for those who lived through the sixties and seventies, as well as for those who grew up long after his untimely death in 1980. Above all, Lennon was one of the twentieth century's greatest and most important songwriters. Songs he wrote with Paul McCartney, such as 'She Loves You' and 'A Day in the Life', define an era. Others he wrote alone, such as 'God', 'Help!' and 'Revolution', betray an often complex, contradictory and troubled character. Lennon was never one to hide his love away, nor his anger, nor his convictions. In 2000 his anthem 'Imagine' was voted the song of the millennium.
In 1789, Horace Walpole defined serendipity as "making discoveries by accident"; it was through acceptance of this inherent chaos that some of history's most influential advances were made, such as Alfred Nobel and dynamite, Marie Curie and radium, and Alexander Fleming and penicillin. Usually chaotic-serendipitous observations are either not recognized by hypothesis-driven researchers or, if observed, rejected by them. Fortunately, the Naval Blood Research Laboratory (NBRL) has been able to embrace important chaotic and serendipitous observations that were critical to the productivity of the laboratory. As former director of the NBRL, C. Robert Valeri, MD, spent forty-five years exploring hematocrit, bleeding time, and nonsurgical blood loss, as well as other blood-related advances used to treat military and civilian personnel. In this volume, he reviews those advances and recalls his time at the NBRL.
This handbook covers the widest possible range of organizational misbehaviors (age, race, and gender discrimination, abuse, bullying, aggression, violence, fraud and corruption), all with an eye toward the effects on individual and organizational health and well-being. It is the first-ever single-source resource on this important topic.
This is the exciting story of the American Navy and its important role in our nation’s history from the Revolutionary War to the dawn of the New World Order. Presented in two volumes, Robert Love shows how the interplay of international affairs, foreign policy, partisan politics, changing technology, and Navy views has shaped the American fleet and continues to define its missions and operations.
Robert Hilburn's storied career as a rock critic has allowed him a behind-the-scenes look at the lives of some of the most iconic figures of our time. He was the only music critic to visit Folsom Prison with Johnny Cash. He met John Lennon during his lost weekend period in Los Angeles and they became friends. Bob Dylan granted him his only interviews during his "born-again" period and the occasion of his 50th birthday. Michael Jackson invited Hilburn to watch cartoons with him in his bedroom. When Springsteen took to playing only old hits, Hilburn scolded him for turning his legendary concerts into oldies revues, and Springsteen changed his set list. In this totally unique account of the symbiotic relationship between critic and musical artist, Hilburn reflects on the ways in which he has changed and been changed by the subjects he’s covered; Bono weighs in with an introduction about how Hilburn’s criticism influenced and altered his own development as a musician. Corn Flakes with John Lennon is more than about one man’s adventures in rock and roll: It’s the gripping and untold story of how popular music reshapes the way we think about the world and helps to define the modern American character.
Politics and technology intersect in the international effort to prevent nuclear proliferation. Written for scientists, policy makers, journalists, students, and concerned citizens, The Politics and Technology of Nuclear Proliferation makes a highly complex subject understandable. This comprehensive overview provides information about both the basic technologies and the political realities. Methods of producing weapon materials—plutonium and highly enriched uranium—as well as their use in bombs are described in detail, as is the generally successful international effort to prevent the spread of the ability to make nuclear weapons. In explaining the problems the world will face if nuclear weapons become generally available, Mozley summarizes and reviews the methods used to prevent proliferation and describes the status of those nations involved in trade in nuclear materials. He places emphasis on the danger of attack by renegade nations or terrorist groups, particularly the possibility that weapon material might be stolen from the presently impoverished and unstable former Soviet Union.
According to Stallings, the earthquake threat has failed to achieve the status of a fully constructed social problem, owing to the nature of the resources available to risk promoters and the strategy and tactics they have used to promote the risk of earthquakes. The results of his examination of a "partially" constructed social problem will prove useful not only to those exploring the dynamics of the social problems process, but also to those who study risk, public policy making, and environmental issues where risk is involved.
Building upon the strengths of the first edition while continuing to extend the influence and reach of organizational behavior (OB), the Second Edition of this groundbreaking reference/ text analyzes OB from a business marketing perspective-offering a thorough treatment of central, soon-to-be central, contiguous, and emerging topics of OB to facilitate greater viability and demand of OB practice. New edition incorporates more comparative perspectives throughout! Contributing to the dynamic, interdisciplinary state of OB theory and practice, the Handbook of Organizational Behavior, Second Edition comprehensively covers strategic and critical issues of the OB field with descriptive analyses and full documentation details the essential principles defining core OB such as organizational design, structure, culture, leadership theory, and risk taking advances solutions to setting operational definitions throughout the field comparatively discusses numerous situations and variables to provide clarity to mixed or inconclusive research findings utilizes cross-cultural approaches to examine recent issues concerning race, ethnicity, and gender reevaluates value standards and paradigms of change in OB investigates cross-national examples of OB development, including case studies from the United States and India and much more! Written by 45 worldwide specialists and containing over 3500 references, tables, drawings, and equations, the Handbook of Organizational Behavior, Second Edition is a definitive reference for public administrators, consultants, organizational behavior specialists, behavioral psychologists, political scientists, and sociologists, as well as a necessary and worthwhile text for upper-level undergraduate and graduate students taking organizational behavior courses in the departments of public administration, psychology, management, education, and sociology.
(FAQ). 40 years after the release of the iconic Sgt. Pepper's Lonely Hearts Club Band , the Beatles continue to captivate music fans of all ages. There's something always more to discuss about the Fab Four. What were their greatest live performances? Their worst moments? Stories still unknown by most music fans, trends still unseen, history still uninterpreted are all revealed in Fab Four FAQ . Pop culture authors Stuart Shea and Rob Rodriguez provide must-know fan trivia and offer obscure Beatles facts and stories in an easy-to-read, provocative format that will start as many arguments as will end them. With more than sixty chapters of stories, history, observation, and opinion, Fab Four FAQ lays bare the whys and wherefores that made the Beatles so great, giving credit where credit is due and maybe bursting some bubbles along the way.
This volume raises central theoretical issues regarding behavioural reconstruction in human osteological research. Because behavioural reconstructions have become increasingly common, especially within paleopathology, it is time to review the scientific basis for such an approach. For example, osteological scenarios seeking to link the onset of such skeletal conditions as osteoarthritis, dental disease, and trauma with specific behaviours in past populations are critically examined. Questions are also raised as to the scientific rigor of such hypotheses, the ethnohistorical (or other) evidence used to support them and, ultimately, the soundness of such claims. In addition, commentary is included that broadens the scope to include anthropology and explains the utility (and limitations) of behavioural reconstructions in paleoanthropology and the biocultural perspective as it is used in contemporary anthropology.
The thoroughly updated Second Edition of Health Promotion in Multicultural Populations grounds readers in the understanding that health promotion programs in multicultural settings require an in-depth knowledge of the cultural group being targeted. Numerous advances and improvements in theory and practice in health promotion and disease prevention (HPDP) are presented. Editors Michael V Kline and Robert M Huff have expanded the book to include increased attention directed to students and instructors while also continuing to provide a handbook for practitioners in the field. This book combines the necessary pedagogical features of a textbook with the scholarship found in a traditional handbook. Several new chapters have been added early in the text to provide stronger foundations for understanding the five sections that follow. The book considers five specific multicultural groups: Hispanic/Latino, African American, American Indian and Alaska Native, Asian American, and Pacific Islander populations. The first chapter in each of the five population group sections presents an overview devoted to understanding this special population from a variety of perspectives. The second chapter of each section explains how to assess, plan, implement, and evaluate health promotion programs for each of the specific groups. The third chapter in each section highlights a case study to emphasize points made in the overview and planning chapters. The fourth chapter in each section provides "Tips" for working with the cultural groups described in that section. New to the Second Edition Devotes a chapter to traditional health beliefs and traditions that can help the practitioner better understand how these beliefs and traditions can impact on Western biomedical practices Contains a new chapter that evaluates health disparities across the U.S. Presents a new chapter that examines ethical dilemmas and considerations in a multicultural context Offers updated citations and content throughout Gives selected Web sites of interest Intended Audience This book is ideal for practitioners and students in the fields of health promotion and education, public health, nursing, medicine, psychology, sociology, social work, physical therapy, radiology technology and other allied professions.
Building upon the strengths of the first edition while continuing to extend the influence and reach of organizational behavior (OB), the Second Edition of this groundbreaking reference/ text analyzes OB from a business marketing perspective-offering a thorough treatment of central, soon-to-be central, contiguous, and emerging topics of OB to facilitate greater viability and demand of OB practice. New edition incorporates more comparative perspectives throughout! Contributing to the dynamic, interdisciplinary state of OB theory and practice, the Handbook of Organizational Behavior, Second Edition comprehensively covers strategic and critical issues of the OB field with descriptive analyses and full documentation details the essential principles defining core OB such as organizational design, structure, culture, leadership theory, and risk taking advances solutions to setting operational definitions throughout the field comparatively discusses numerous situations and variables to provide clarity to mixed or inconclusive research findings utilizes cross-cultural approaches to examine recent issues concerning race, ethnicity, and gender reevaluates value standards and paradigms of change in OB investigates cross-national examples of OB development, including case studies from the United States and India and much more! Written by 45 worldwide specialists and containing over 3500 references, tables, drawings, and equations, the Handbook of Organizational Behavior, Second Edition is a definitive reference for public administrators, consultants, organizational behavior specialists, behavioral psychologists, political scientists, and sociologists, as well as a necessary and worthwhile text for upper-level undergraduate and graduate students taking organizational behavior courses in the departments of public administration, psychology, management, education, and sociology.
The appearance of the crossbow on the European battle field in A.D. 1100 as the weapon of choice for shooting down knights threatened the status quo of medieval chivalric fighting techniques. By 1139 the Church had intervened, outlawing the use of the crossbow among Christians. With this edict, arms control was born. As Robert L. O'Connell reveals in this vividly written history of weapons in Western culture, that first attempt at an arms control measure characterizes the complex and often paradoxical relationship between men and arms throughout the centuries. In a sweeping narrative that ranges from prehistoric times to the nuclear age, O'Connell demonstrates how social and economic conditions determine the types of weapons and the tactics used in warfare and how, in turn, innovations in weapons technology often undercut social values. He describes, for instance, how the invention of the gun required a redefinition of courage from aggressive ferocity to calmness under fire; and how the machine gun in World War I so overthrew traditional notions of combat that Lord Kitchener exclaimed, "This isn't war!" The technology unleashed during the Great War radically altered our perceptions of ourselves, as these new weapons made human qualities almost irrelevant in combat. With the invention of the atomic bomb, humanity itself became subservient to the weapons it had produced. Of Arms and Men brilliantly integrates the evolution of politics, weapons, strategy, and tactics into a coherent narrative, one spiced with striking portraits of men in combat and penetrating insights into why men go to war.
This book I would hope would open the minds of alot of people who refuse to accept the greatness of the afro- american, and all those who climb from the bottom, and want to be recognize for their glory and not their short comings.In the mist of this day i want people to know they can achieve anything they set out to achieve, and don't let no one tell you different. When putting these poems together my theme was for us to rise as people and stop killing one another and start helping one another, for now is the time to rise, for tomorrow may overcome your true radiance!
Which Blondie Top Five was originally a flop for a West Coast power pop band? Who wrote Alice Cooper's 1973 hit 'Hello Hurray', and which folk singer first recorded it? Who launched their career with a tear and a cover of a little known Prince song? Where was Joe Cocker sitting when he came up with the idea of covering 'With a Little Help from my Friends?'. Everybody likes a good song and a good story. The 100 Greatest Cover Versions traces the histories of some of the great songs you may know only as second-hand recordings and explores some unusual and creative takes on a few of pop's well-known tracks. Based on the Independent's popular long-running Story of the Song column, this collection features previously unpublished pieces alongside fully expanded, updated stories. Robert Webb details the background to each song how it was written, who first recorded it and how it came to be covered and explains how, in some cases, the cover version has become more popular than the original. Artists range from Patti Smith to the Happy Mondays, David Bowie to Florence + the Machine, and Stevie Wonder to Robert Wyatt. The book also includes additional further listening suggestions and a bonus track. Whether you download, rip from CD or stream your music, the Ultimate Playlist series provides the perfect accompaniment to your personal compilation. The series aims to guide listeners through large and often bewildering back catalogues of the major artists as well as key genres and styles in popular music. If you love music and you enjoy knowing more about the history behind some of pop's greatest songs, then you will love this book.
This work examines the development of the Republic of Vietnam Armed Forces as a national institution; explores the historical origins of the political warfare system; and assesses that system's nurturing of military morale, popular support, and ways to weaken enemy resolve. North Vietnam in the 1940s and South Vietnam in the 1960s embraced the system of political control over the military that was developed in Soviet Russia after the Bolshevik Revolution and in Republican China in the 1920s where it influenced both the Nationalist and Communist movements. The book discusses the overall effectiveness of political warfare activities in the Republic of Vietnam's army, the advice and support offered by the U.S. military to the South Vietnamese political warfare establishment, and the consequences of the war's end for the members of the Republic of Vietnam Armed Forces who served in the political warfare system.
In Fred Vinson's term as chief justice (1946-53), the court largely rubber-stamped government action against accused Communists and 'subversives.' After Earl Warren replaced Vinson as chief justice in 1953, however, the Court began to rule against the government in 'Communist' cases, choosing the narrowest of grounds but nonetheless outraging public opinion and provoking fierce attacks from the press and Congress. Legislation to curb the Court flooded Congress and seemed certain to be enacted. The Court's situation was aggravated by its 1954 school-desegregation decision, Brown v. Board of Education, which led to an anti-Court alliance between southern Democrats and anti-Communists in both parties. Although Lyndon Johnson's remarkable talents as Senate majority leader saved the Court from highly punitive legislation, the attacks caused the Court to retreat, with Felix Frankfurter leading a five-justice majority that decided major constitutional issues for the government and effectively nullified earlier decisions. Only after August 1962, when Frankfurter retired and was replaced by Arthur Goldberg, did the Court again begin to vindicate individual rights in 'Communist' cases--its McCarthy era was over"--Provided by publisher.
Vanilla Doo-Wop shares accounts of various white vocal groups originating along the Atlantic Coast during the late fifties and early sixties. Many of these artists became endearing music legends, recording many lasting tunes. Others achieved notoriety as a one-hit wonder with a single tune. In Vanilla Doo-Wop, read how a melody composed for one promising group was unceremoniously given to another and became a Top Five hit. See how a popular group turned down a song that would be recorded by their former lead singer and become one of the top rock and roll songs of all time. Learn of the vocalist whose hit record came out while he served military duty. He later joined one of America's most successful rock groups to sing lead on their biggest hit ever. Stroll down Memory Lane as we recall many of the era's great songs, by some of the finest doo-wop artists. These intriguing stories are all here, plus many more in Vanilla Doo-wop.
This book provides a comprehensive review of the theory, research, and applications in Industrial and Organizational (I/O) Psychology. Analyzing three primary objectives of I/O psychology: improving the effectiveness of employees and organizations, enhancing employee well-being, and gaining an understanding of human behavior in organizations.
Solidarity Forever is the definitive account of the musical journey of the music legend of Disciples of Soul, Bruce Springsteen’s E Street Band, and anti-apartheid project Sun City fame, Little Steven Van Zandt. Following Van Zandt’s unforgettable sixty-year (and counting!) career from his beginnings with the Asbury Jukes and Springsteen to leading the Disciples of Soul, from touring, arranging, and producing timeless music to playing an onscreen gangster in The Sopranos and Lilyhammer, Solidarity Forever is packed with a level of detail that will impress devotees and enchant new fans. Every song, every album, every single, live shows; bootlegs, production credits, covers, activism—everything is covered here and presented alongside fascinating interviews of over forty past and present band members and Van Zandt himself. A stunning work of music journalism and love letter to rock ‘n’ roll, Solidarity Forever delivers Little Steven’s story and the timeless messages of his music like never before. “This is no time to be fighting each other What we need, what we need is solidarity.”
In the years following the 1960s, Beatles fans around the world were twice-stunned: in 1970, when their beloved group disbanded, and ten years later when the murder of John Lennon ended a decade of hope that somehow the Fab Four would reunite. Between those milestones were astounding highs and unfathomable lows. George Harrison's 1971 benefit for the suffering of Bangladesh showed the world the possibilities of rock's altruism, while Lennon asked the world to 'imagine' universal peace before sitting out half the decade to raise his son. Ringo Starr, the most overlooked Beatle, carved himself a surprising niche in film before launching a string of hit singles. And Paul McCartney, widely seen as the instigator of the breakup, became one of rock's most beloved performers, racking up record-breaking smashes that climaxed with a triumphant world tour in 1976. This book covers everything from their recording careers in the decade after the band's dissolution to the musicians they played with, the bands they influenced, the manifestations of latter-day Beatlemania, and the constant clamour for reunion expressed by fans and - sometimes - by the four themselves.
President Clinton and other U.S. officials have warned that "rogue states" pose a major threat to international peace in the post-Cold War era. But what exactly is a rogue state? Does the concept foster a sound approach to foreign policy, or is it, in the end, no more than a counterproductive political epithet? Robert Litwak traces the origins and development of rogue state policy and then assesses its efficacy through detailed case studies of Iraq, Iran, and North Korea. He shows that the policy is politically selective, inhibits the ability of U.S. policymakers to adapt to changed conditions, and has been rejected by the United States' major allies. Litwak concludes that by lumping and demonizing a disparate group of countries, the rogue state approach obscures understanding and distorts policymaking. In place of a generic and constricting strategy, he argues for the development of "differentiated" strategies of containment, tailored to the particular circumstances within individual states.
Lively, definitive, eye-opening, [this book] by acclaimed historian Robert W. Merry brilliantly evokes the life and presidency of William McKinley, cut short by an assassin. Most often lost in the shadow of his brilliant and flamboyant successor, TR, the twenty-fifth president is presented by Merry as a transformative figure, the first modern Republican. It was President McKinley who established the United States as an imperial power. In the Spanish-American War he kicked Spain out of the Caribbean; in the Pacific he acquired Hawaii and the Philippines through war and diplomacy; he took the country to a strict gold standard; he developed the doctrine of 'fair trade'; he forced the 'Open Door' to China; and he forged the 'special relationship' with Great Britain. McKinley established the noncolonial imperialism that took America global. He set the stage for the bold leadership of Theodore Roosevelt, who built on his accomplishments. [This book] brings to life a sympathetic man and an often overlooked president. Merry raises his rank to a chief executive of consequence who paved the way for the American Century."--Dust jacket flap.
Robert Browning's poetry has mysteries and a beauty of language that youngsters will love exploring, from the classic and beloved Pied Piper of Hamelin to the charming verse play Pippa Passes. Perfect for parents to read aloud or along with their children, and accompanied by striking artwork, here is a selection of some of Browning's most reader-friendly works. Several paintings compellingly capture Pied Piper's drama: the Piper, smiling as he offers his services; the rats fleeing the town in droves; and the entranced children who will soon be lost forever. Home Thoughts from Abroad ("Oh, to be in England, Now that April's there...") features illustrations of the countryside in full bloom. There are 25 excerpts in all, fully annotated to enrich young readers' understanding of these poems. Dr. Eileen Gillooly earned her Ph.D. from Columbia University, where she is Director of the Core Curriculum and teaches nineteenth-century literature and culture. She has also edited another entry in the Poetry for Young People series on Rudyard Kipling. Joel Spector's work appears regularly in books, in newspapers such as the New York Times, in magazines such as Business Week, Good Housekeeping, and Newsweek, and throughout Europe and in Japan. He lives in Connecticut.
In this workbook companion, we expand on the strategies presented in the book by supplying need-based practical and specific strategies for implementation of a variety of other subject matters. The book provides contributions from a mix of teacher educators and practitioners. We focus on a specific targeted group, high school age adolescents. Our targeted readers are new and experienced teachers developing curricula for this group.
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