There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately? Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks. Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Readership: Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.
Maps and graphics document China's economic, social, and political issues, covering such topics as international relations, military power, tourism, human rights, and trade and investment.
The explosive growth of the Internet and the web have created an ever-growing demand for web-based information systems, and ever-growing challenges for Information Systems Engineering. Some of them include the emerging web services technology, database technologies and application integration, as well as data analysis and knowledge discovery. This book is a showcase of recent, significant advances in web-based information systems as well as data integration and analysis. It provides an overview of various technologies used for building innovative information systems applied to real business solutions. It includes eight chapters that are divided into five parts, namely: web services, database technologies, data and application integration, data analysis and knowledge discovery, and recommended bibliography. The material presented in these chapters will help the reader have an overall idea of the research that is being carried out in universities and companies to develop today's innovative business solutions. Contents: Preface; Web Services; Web Services Technologies for Outsourcing; Conceptual Modelling with Dynamic Object Roles; Temporal Versioning in Data Warehouse; Missing Inform
2 Para's performance during Operation MARKET GARDEN is legendary but, as this book amply demonstrates, it was the culmination of three year's battle experience. A major factor behind the Battalion's successes was the leadership of its Commanding Officer, Lieutenant Colonel John D Frost who never failed to inspire those under him by his example and character. Without Tradition is a superb record of, and a fitting tribute to, one of the most successful fighting units in the long and glorious history of the British Army.
In 1624 James I invited Parliament to discuss issues of war and peace, setting a precedent that would make yet another inroad into the prerogatives of the crown. The "Happy Parliament" turned against the peace-loving King and supported war with Spain. Ruigh presents an absorbing narrative of the proceedings and their far-reaching consequences.
Environmental forensics is emerging and evolving into a recognized scientific discipline with numerous applications, especially regarding chlorinated solvents. This unique book provides the reader with a concise compilation of information regarding the use of environmental forensic techniques for age dating and identification of the source of a chlorinated solvent release. Concentrating on the five commonly encountered chlorinated solvents (perchloroethylene, trichloroethylene, methyl chloroform, carbon tetrachloride and CFC-113), forensic opportunities applicable to each are presented including the use of stabilizers, manufacturing impurities, surrogate chemicals and physical measurements and degradation products as diagnostic indicators. Detailed historical chronology of the applications of the solvents and specific chapters devoted to dry cleaning and vapor degreasing equipment are included as are generic forensic approaches. Forming a basis for further ideas in the evolution of environmental forensic techniques, Chlorinated Solvents will be an indispensable reference tool for researchers, regulators and analysts in the field.
I first became interested in genealogy when I was about twelve. It was then that my paternal grandmother first introduced me to a book entitled Genealogy of the Fell Family in America Descended from Joseph Fell. This book, which was published in 1891, included my grandfather, Charles McConnell Lightburn. I was struck by the time span covered by the book—nearly three hundred years—and was fascinated by the fact that all of the people in that book were related to one another and to me either by blood or marriage! My grandmother later gave me that book, and it became the first book in my genealogical library. My grandfather and my great-aunt Mary told me that their father had fought for the North during the Civil War by the side of his older brother, who was a brigadier general. This fascinated me. They also told me that there was a town in West Virginia called Lightburn. I couldn’t wait to find it on a map! My own genealogical research did not begin until the late 1970s when I requested the Civil War records of my great grandfather, Calvin Luther Lightburn, and his brothers from the National Archives. During the 1980s, I continued my research, albeit at a very low level of activity. It was not until the early 1990s when I moved to the Washington, DC, area that I became intensively involved in—some might even say addicted to—genealogy. The resources in the Washington, DC, area are extensive, and I ended up spending many happy (and sometimes frustrating) hours conducting research in the National Archives, Library of Congress, and the library of the Daughters of the American Revolution. By 1999, I had amassed a great deal of genealogical information, most of which was stuffed in cardboard boxes. I was encouraged to put what I had on paper by Faye M. (Brown) Lightburn, who had published her book, Revolutionary Soldier Samuel Brown and Some of his Family in 1993. So after attending several related sessions at the National Genealogical Society Conference in the States, which was held that year in Providence, Rhode Island, I finally screwed up my courage and plunged in. I published the original book in 2003. This book is the second and probably last edition.
This text, now in its second edition, offers an up-to-date, expanded treatment of the behaviour of polymers with regard to material variables and test and use conditions. It highlights general principles, useful empirical rules and practical equations.;Detailing the specific behaviour of many common polymers, the text: places emphasis on time and frequency dependence over temperature dependence; uses contemporary molecular mechanisms to explain creep, stress relaxation, constant strain rate responses and crazing; provides explicit equations to predict responses; supplies a discussion of large deformation multiaxial responses; compares statistical and continuum theories on the same data set; and updates stress-strain behaviour and particulate filled systems.
In his sixth novel, The Cave (1959), Robert Penn Warren tells the story of a young man trapped in a cave in fictional Johntown, Tennessee. His predicament becomes the center of national attention as television cameras, promoters, and newscasters converge on the small town to exploit the rescue attempts and the thousands of spectators gathered at the mouth of the cave.
Using current examples and step-by-step behavioral models, the Seventh Edition of Leadership: Theory, Application, and Skill Development equips your students with the leadership skills they need to thrive in today′s business world.
An updated version of a guide to (Maryland) . . . prepared by the Works Progress Administration . . . (last updated in 1976). Detailed historical information accompanies driving and walking tours throughout the state".--"Baltimore Magazine". 192 illustrations, including archival and new photos.
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