Learn all you need to know about successful selling from developing self-confidence and clinching a deal to understanding customers and managing a sales team. Selling Successfully not only shows you how to improve your powers of persuasion it also provides practical techniques for building mutually rewarding win-win relationships with customers. Power tips help you handle real-life situations and develop first-class selling skills that will dramatically improve your ability to make good transactions and hit sales targets. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
Learn all you need to know about successful team management, from building up a team that functions effectively to achieving the desired results. Managing Teams shows you how to establish a productive environment and exploit group dynamics, and it also provides practical techniques to try in different settings. Power tips help you handle real-life situations and develop the first-class team-management skills that are the key to a productive and informed workplace. You yourself will be both more productive and more informed after reading this clear, efficient guide. Part of the DK Essential Managers series. Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
Learn how to be positive and determined in setting and achieving your life goals. Achieving Excellence demonstrates how to improve your physical fitness and mental agility and shows how to increase personal productivity and become more effective allowing you to fulfil your ambitions and achieve success. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
Robert Heller's new book brings together nearly 30 years' study of the decisions of countless corporate leaders, revealing fresh and chellenging insights into why decisions and actions work. Heller describes seven cardinal decision points that apply anywhere, at any time. Editor of Management Today, Britain's leading business publication, Heller is the author of Supermanagers, which sold 40,000 copies.
Learn all you need to know about successful communication from interpreting body language to writing letters optimising meetings to speaking on the telephone. Communicate Clearly not only shows you how to hold an audience when making presentations and how to take notes or compile reports but also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class communication skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
This book is intended for those in - or aspiring to - a position of responsibility, this book provides practical techniques for dealing with people. The charts and flow diagrams explore different options for action and provide useful examples. Within each volume there are exercises and questionnaires which encourage self-assessment and analysis to improve management skills. Checklists and points to remember offer practical guidelines for achieving the best results.
Learn all you need to know about successful delegation from deciding which tasks to delegate and selecting an appropriate candidate to ensuring the brief is clear and the task is carried out to your satisfaction. Managing Change not only shows you how to free your time and motivate your staff but also provides practical techniques to try when delegating. Power tips help you handle real-life situations and develop first-class delegation skills that will dramatically improve results and relationships. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
The four new guides in this best-selling series are ideal for managers at every level. These compact references -- the most accessible single-subject business guides on the market -- demonstrate techniques and skills useful in any work environment.
CEO of General Electric for 30 years, Jack Welsh was declared the greatest manager of the 20th century. Focusing firmly on results, he revolutionized management to achieve phenomenal growth for his company. In this inspiring volume, Robert Heller analyzes Jack Welsh's core management strategies and presents a series of masterclasses that show how to put the business guru's theories into practice. Discover how Welsh: eliminates bureaucracy and breaks down boundaries, mobilizes and motivates his workforce, exploits and embraces change, establishes a new company culture, and sets stretch targets for himself and others. Supplying lessons from today's most celebrated and successful business thinkers, the Business Masterminds series is perfect for people hoping to advance their careers, make their own businesses grow and prosper, or achieve personal goals. In addition to providing overviews of each leader's most influential writings and speeches, each title is packed with full-color charts, diagrams, and photographs that graphically illustrate complex concepts.
Learn all you need to know about successful communication, from interpreting body language to writing letters, optimizing meetings, and speaking on the telephone. Communicate Clearly shows you how to hold an audience when making presentations and how to take notes or compile reports, and it also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class communication skills that are the key to a productive and informed workplace. The author practices what he preaches, communicating the clear communication skills with refreshing clarity. The DK Essential Managers series has sold over 2 million copies worldwide. Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
New edition of this bestselling practical guide to managing for excellence which will give you the information and skills to succeed. Perfecting your skills and achieving excellence are key to high performance in a management role today. Learn everything you need to know to get the best out of yourself and your team by developing 12 core business skills: from effective leadership and controlling budgets to making the most of technology and e-business. Discover how to explore your options and put them into action with the aid of charts and diagrams. Plus, pick up over 1,200 power tips for maximising performance. Read it cover to cover, or dip in and out of topics for quick reference. Handy tips for experienced managers or those looking to pick up new skills - take it wherever your work takes you.
Learn all you need to know about motivating people, from learning how to bring out the best in people by understanding basic human needs, to encouraging individual initiative and rewarding achievement. Motivating People not only shows you how to increase production and job satisfaction, but also provides practical techniques for you to try in different situations. Power tips help you handle real-life situations and develop the first-class motivation skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility, with a focus on developing and enhancing professional management practice.
Learn all you need to know about delegation, from deciding which tasks to delegate and selecting an appropriate candidate to ensuring the brief is clear and the task is completed. How to Delegate shows you how to free your time and motivate your staff, plus it provides practical techniques to try when delegating. Power tips help you handle real-life situations and develop first-class delegation skills that will dramatically improve results and relationships.
Learn all you need to know to improve your marketing skills, from researching and analyzing customers' buying habits to creating and managing a strong brand. Marketing Effectively not only shows you how to maximize market share by keeping up with trends, improving your competitiveness, exploiting new opportunities, and developing a winning marketing strategy, it also provides practical information on enhancing the image of your organization. Power tips help you to improve dramatically your chances of attaining instantly recognizable products. The Essential Managers have sold more than 1.9 million copies worldwide Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
bull; The ultimate, one-stop guide to management excellence bull; Understand business strategy, financial management, the impact of new technology and the fundamentals of managing resources and operations bull; Learn how to make presentations and conduct meetings, build teams and develop people, solve problems and manage change bull; Master the essentials of doing business globally and working with different business cultures bull; Develop a career plan and manage your path to success
Learn all you need to know about successful team management, from building up a team that functions effectively, to achieving the desired results. This efficient guidebook shows you how to establish a productive environment and exploit group dynamics, and it also provides practical techniques to try in different settings. Power tips help you handle real-life situations and develop the first-class team-management skills that are the key to a productive and informed workplace. DK Essential Managers: Managing Teams is part of the bestselling DK Essential Managers series. Packed with essential tips for today's competitive business world, these efficient guidebooks are ideal for anyone interested in improving their business skills. Concise treatment of dozens of techniques, skills, and methods make Essential Managers the most accessible guide to business available.
A groundbreaking management book to enable managers and their companies to cope with and thrive in this age of uncertainty and great change, by one of the country's leading business authors. Managers of today seem stuck on single issues or themes in the way they run and plan for their companies. Total Quality Management, Shareholder Value, the Digital Revolution, Business Process Re-engineering - such single-issues in management in this age of uncertainty and change, when companies are required to be flexible and agile, is simply not viable. In this groundbreaking book, Robert Heller argues you need the very opposite of single-theme management for survival in the 21st century. You need 'fusion management'. Fusion cooking combines the best of East and West, old and new. Fusion management does much the same. It combines the thrust of Western management for certainty and novelty, with the Eastern knowledge that nothing in human affairs is sure, and that management is essentially a human, not scientific activity. Moreover, the fusion manager must accept paradox as part of everyday business life. Thus, fusion management is about blending and combining: the short, medium and long term; discipline and freedom; commercialism and humanity; global with local; giving customers what they want whilst leading them to want it; taking chances.
Examines the business ideas of management guru Tom Peters, author of "In Search of Excellence"; presents suggestions on how to put his theories into practice; and includes brief biographical information about Peters.
Heller's fascinating and incisive book is a thoroughly up-to-date study of the new people and trends behind today's unprecedented creation of personal and corporate wealth.
Learn all you need to know about making effective decisions, from defining objectives to developing fail-safe strategies. This practical guide shows you how to reassess your own decision-making skills and oversee the resolutions made by others, plus it provides practical techniques for you to try when making decisions. Power tips help you handle real-life situations and develop the first-class decision-making skills that are the key to a productive and informed workplace. The Essential Managers books have sold more than two million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available. Learn to analyze and implement important business decisions like a pro with this trusted guide.
This is a book about statistical distributions, their properties, and their application to modelling the dependence of the location, scale, and shape of the distribution of a response variable on explanatory variables. It will be especially useful to applied statisticians and data scientists in a wide range of application areas, and also to those interested in the theoretical properties of distributions. This book follows the earlier book ‘Flexible Regression and Smoothing: Using GAMLSS in R’, [Stasinopoulos et al., 2017], which focused on the GAMLSS model and software. GAMLSS (the Generalized Additive Model for Location, Scale, and Shape, [Rigby and Stasinopoulos, 2005]), is a regression framework in which the response variable can have any parametric distribution and all the distribution parameters can be modelled as linear or smooth functions of explanatory variables. The current book focuses on distributions and their application. Key features: Describes over 100 distributions, (implemented in the GAMLSS packages in R), including continuous, discrete and mixed distributions. Comprehensive summary tables of the properties of the distributions. Discusses properties of distributions, including skewness, kurtosis, robustness and an important classification of tail heaviness. Includes mixed distributions which are continuous distributions with additional specific values with point probabilities. Includes many real data examples, with R code integrated in the text for ease of understanding and replication. Supplemented by the gamlss website. This book will be useful for applied statisticians and data scientists in selecting a distribution for a univariate response variable and modelling its dependence on explanatory variables, and to those interested in the properties of distributions.
An inspiring American immigrant's journey from a childhood in wartime Germany to becoming a Governor of the Federal Reserve Board and the President of VISA U.S.A.
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.