In watching NBC's "The Office," one can reflect on the common office-place interplay and recall their own, similar situations in their own work environments. How many times has a worker "goofed off" when the boss is out of the office, or played a potentially damaging "prank" on a co-worker? Herein lies the inspiration for this book. "The Office: An American Workplace" (as the pilot episode was originally titled) is a humorous and sometimes entirely too accurate portrayal of the American Workplace, and therein an ideal demonstration of many topics that are taught in today's business schools. Most obviously, topics of Organizational Behavior and Human Resource Management are demonstrated, but the list does not end there. The pedagogical use of "The Office" is not limited to the examples in this text but only by one's imagination. This book sets out to inform OB/HR instructors about the entertaining and informative use of "The Office" for use in their classroom.
For the first time in history, four distinct and very different generations are working together. Generational conflict is one of the last bastions of acceptable discrimination in today's workplace. Each generation has different beliefs, expectations, values, learning styles, and desires. These result in a strong tendency for them to adopt different work habits. Managing employees of several generations is not an easy task, but it is the reality of the business world today. The creation of a culture and coordinating programs that foster communication and collaboration between all of the generations present in the workforce will help to alleviate the difficulties managers may encounter. In order to truly create a cohesive workplace, managers must encourage employees to view generational difference as a valuable strength rather than a weakness. Based on rigorous academic research, Managing the Multi-Generational Workforce identifies the characteristics of the different generations, considers their expectations and values, and how these influence the way they relate to each other. The authors then examine implications for organizational culture and structures, recruitment and retention tactics, training, and management styles and approaches. This book actually tackles the issue of properly integrating the newest generation - the 'Millennials', into the workforce and challenges the unrealistic belief that all that needs to happen is for younger generations to be 'changed' to conform to workforce norms. As younger generations enter the workforce, and eventually dominate it, workforce norms will change. Any firm or manager competing in today's war for top talent will find this book indispensable.
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