Robert C Hsiung's Books

E Therapy

Case Studies Guiding Principles And The Clinical Potential Inter

By: Robert C Hsiung

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E Therapy

Case Studies Guiding Principles And The Clinical Potential Inter

By: Robert C Hsiung

In a world of information that tends toward randomness, therapists and clinicians often need guidance regarding how best to use new technologies and yet not allow the chaos of new media to undermine their practice. Here, a leading provider of online mental health information, Dr. Robert Hsiung, has gathered a group of distinguished contributors to discuss clinical, ethical, and legal issues pertaining to e-therapy. Full of case studies and examples of active programs that deliver mental health information and therapy via new media, E-Therapy offers first-hand accounts of the potential and risks of recent trends in 'distance therapy' and 'telepsychiatry.' Chapters include The Internet 'Expert': Ronald Pies An E-Patient's Story: Martha Ainsworth Chat Room Therapy: Gary S. Stofle Using E-mail to Support Outpatient Treatment: Joel Yager Community Telepsychiatry: Sara F. Gibson An Online Self-Help Group Hosted by a Mental Health Professional: Robert C Hsiung Principles of Professional Ethics: Robert C Hsiung Legal Ethics in On-line Mental Health: Nicholas P. Terry

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260

Publisher

W. W. Norton & Company

Published Date

ISBN 10

0393703703

ISBN 13

9780393703702

The China Problem in Postwar Japan

Japanese National Identity and Sino-Japanese Relations

By: Robert Hoppens

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The China Problem in Postwar Japan

Japanese National Identity and Sino-Japanese Relations

By: Robert Hoppens

The 1970s were a period of dramatic change in relations between Japan and the People's Republic of China (PRC). The two countries established diplomatic relations for the first time, forged close economic ties and reached political agreements that still guide and constrain relations today. This book delivers a history of this foundational period in Sino-Japanese relations. It presents an up-to-date diplomatic history of the relationship but also goes beyond this to argue that Japan's relations with China must be understood in the context of a larger “China problem” that was inseparable from a domestic contest to define Japanese national identity. The China Problem in Postwar Japan challenges some common assertions or assumptions about the role of Japanese national identity in postwar Sino-Japanese relations, showing how the history of Japanese relations with China in the 1970s is shaped by the strength of Japanese national identity, not its weakness.

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Page Count

314

Publisher

Bloomsbury Publishing

Published Date

ISBN 10

1472575482

ISBN 13

9781472575487

The Great Transformation

By: Robert Marsh

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The Great Transformation

By: Robert Marsh

This study of the effects and directions of social change in Taiwan examines questions such as: what was the society of Taiwan like before the current period of economic growth?; how has it changed?; and are there aspects that did not change, despite the significant transformation in some spheres.

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456

Publisher

Routledge

Published Date

ISBN 10

1315480514

ISBN 13

9781315480510

The Defense Of The West

Strategic And European Security Issues Reappraised

By: Robert Kennedy,John M Weinstein

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The Defense Of The West

Strategic And European Security Issues Reappraised

By: Robert Kennedy,John M Weinstein

Drawing on their daily involvement with defense issues and their interactions with the military and political elements of the national security community, civilian and military defense analysts in the U.S. Army War Colleger Strategic Studies Institute offer a lucid analysis of the complex mosaic of strategic and European defense issues. Their contributions are probing, balanced, and provocative, designed for students of foreign and defense affairs, as well as for policymakers. In the first section of the book, the offensive and defensive aspects of the strategic balance between the United States and the Soviet Union are examined. Going beyond sterile, static weapons counts, the authors address the relationship between the overall disposition of military forces and deterrence and are attentive to possible future developments, including the impact of new technologies and changing Sino-Soviet relations that are likely to affect the U.S.-USSR relationship. The second section of the book focuses on crucial East-West defense issues within Europe: the balance of conventional and theater nuclear forces, prospects for European arms control, the impact of chemical weapons on deterrence and defense, and the fashioning of an effective nonnuclear NATO defense. The book concludes with a chapter that illuminates U.S.-West European historical and cultural divergences, explaining in a new way the political strains that frequently plague the alliance.

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339

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Routledge

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ISBN 10

1000315835

ISBN 13

9781000315837

Equilibrium Capillary Surfaces

By: Robert Finn

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Equilibrium Capillary Surfaces

By: Robert Finn

Capillarity phenomena are all about us; anyone who has seen a drop of dew on a plant leaf or the spray from a waterfall has observed them. Apart from their frequently remarked poetic qualities, phenomena of this sort are so familiar as to escape special notice. In this sense the rise of liquid in a narrow tube is a more dramatic event that demands and at first defied explanation; recorded observations of this and similar occur rences can be traced back to times of antiquity, and for lack of expla nation came to be described by words deriving from the Latin word "capillus", meaning hair. It was not until the eighteenth century that an awareness developed that these and many other phenomena are all manifestations of some thing that happens whenever two different materials are situated adjacent to each other and do not mix. If one (at least) of the materials is a fluid, which forms with another fluid (or gas) a free surface interface, then the interface will be referred to as a capillary surface.

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260

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Springer Science & Business Media

Published Date

ISBN 10

1461385849

ISBN 13

9781461385844

Lincolnites and Rebels

A Divided Town in the American Civil War

By: Robert Tracy McKenzie

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Lincolnites and Rebels

A Divided Town in the American Civil War

By: Robert Tracy McKenzie

This text presents the story of the Civil War in Knoxville, Tennessee - a perpetually occupied, bitterly divided southern town. It documents the loyalties of more than half of the townspeople, identifies complex patterns of individual decisions, and explores the agonizing personal decisions that the war made inescapable.

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317

Publisher

OUP USA

Published Date

ISBN 10

0195182944

ISBN 13

9780195182941

The Rumen and Its Microbes

By: Robert E. Hungate

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The Rumen and Its Microbes

By: Robert E. Hungate

The Rumen and Its Microbes is a contribution to the ecology of this important microbial habitat. Relatively few microbial habitats have been subjected to a thorough quantitative ecological analysis. The rumen fermentation is peculiarly suitable because of its relatively constant and continuous nature and because of the very rapid rates of conversion of organic matter. Although analysis of the ruminant-microbe symbiosis is still far from complete, knowledge is sufficient for formulation of principles and for identification and measurement of important parameters. The first eight chapters of the book include a description of the rumen and its microbes, their activities, and the extent of these activities. This basic biology provides a framework in which applications to agriculture can be evaluated. These applications are discussed in the last four chapters: host metabolism, variation in the rumen, possible practical applications, and abnormalities in rumen function.

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544

Publisher

Elsevier

Published Date

ISBN 10

1483263622

ISBN 13

9781483263625

Asia and the Road Ahead

Issues for the Major Powers

By: Robert A. Scalapino

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Asia and the Road Ahead

Issues for the Major Powers

By: Robert A. Scalapino

This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1975.

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348

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Univ of California Press

Published Date

ISBN 10

0520329929

ISBN 13

9780520329928

Sugawara no Michizane and the Early Heian Court

By: Robert Borgen

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Sugawara no Michizane and the Early Heian Court

By: Robert Borgen

Winner of the 1990 American Historical Association's James Henry Breasted Prize. A great book for anyone interested in the Heian period of Japan.

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457

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University of Hawaii Press

Published Date

ISBN 10

082484565X

ISBN 13

9780824845650

Out of China

How the Chinese Ended the Era of Western Domination

By: Robert Bickers

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Out of China

How the Chinese Ended the Era of Western Domination

By: Robert Bickers

SHORTLISTED FOR THE 2018 WOLFSON HISTORY PRIZE The extraordinary and essential story of how China became the powerful country it is today. Even at the high noon of Europe's empires China managed to be one of the handful of countries not to succumb. Invaded, humiliated and looted, China nonetheless kept its sovereignty. Robert Bickers' major new book is the first to describe fully what has proved to be one of the modern era's most important stories: the long, often agonising process by which the Chinese had by the end of the 20th century regained control of their own country. Out of China uses a brilliant array of unusual, strange and vivid sources to recreate a now fantastically remote world: the corrupt, lurid modernity of pre-War Shanghai, the often tiny patches of 'extra-territorial' land controlled by European powers (one of which, unnoticed, had mostly toppled into a river), the entrepôts of Hong Kong and Macao, and the myriad means, through armed threats, technology and legal chicanery, by which China was kept subservient. Today Chinese nationalism stays firmly rooted in memories of its degraded past - the quest for self-sufficiency, a determination both to assert China's standing in the world and its outstanding territorial claims, and never to be vulnerable to renewed attack. History matters deeply to Beijing's current rulers - and Out of China explains why.

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675

Publisher

Penguin UK

Published Date

ISBN 10

1846146194

ISBN 13

9781846146190

What Can't be Said

Paradox and Contradiction in East Asian Thought

By: Yasuo Deguchi,Jay L. Garfield,Graham Priest,Robert H. Sharf

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What Can't be Said

Paradox and Contradiction in East Asian Thought

By: Yasuo Deguchi,Jay L. Garfield,Graham Priest,Robert H. Sharf

Typically, in the Western philosophical tradition, the presence of paradox and contradictions is taken to signal the failure or refutation of a theory or line of thinking. This aversion to paradox rests on the commitment-whether implicit or explicit-to the view that reality must be consistent. In What Can't be Said, Yasuo Deguchi, Jay L. Garfield, Graham Priest, and Robert H. Sharf extend their earlier arguments that the discovery of paradox and contradiction can deepen rather than disprove a philosophical position, and confirm these ideas in the context of East Asian philosophy. They claim that, unlike most Western philosophers, many East Asian philosophers embraced paradox, and provide textual evidence for this claim. Examining two classical Daoist texts, the Daodejing and the Zhaungzi, as well as the trajectory of Buddhism in East Asia, including works from the Sanlun, Tiantai, Chan, and Zen traditions and culminating with the Kyoto school of philosophy, they argue that these philosophers' commitment to paradox reflects an understanding of reality as inherently paradoxical, revealing significant philosophical insights.

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256

Publisher

Oxford University Press

Published Date

ISBN 10

0197526209

ISBN 13

9780197526200

Boston Confucianism

Portable Tradition in the Late-Modern World

By: Robert C. Neville

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Boston Confucianism

Portable Tradition in the Late-Modern World

By: Robert C. Neville

Argues that Confucianism can be important to the contemporary, global conversation of philosophy and should not be confined to an East Asian context.

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300

Publisher

SUNY Press

Published Date

ISBN 10

0791447170

ISBN 13

9780791447178

The Physics of Ferroelectric and Antiferroelectric Liquid Crystals

By: Igor Mu?evi?,Robert Blinc,Bo?tjan ?ek?

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The Physics of Ferroelectric and Antiferroelectric Liquid Crystals

By: Igor Mu?evi?,Robert Blinc,Bo?tjan ?ek?

This book presents the basic physics of ferroelectric and antiferroelectric liquid crystals in a simple and transparent way. It treats both the basic and the applied aspects of ferroelectric and antiferroelectric liquid crystal research, starting from the discovery of ferroelectricity in liquid crystals in 1975 and ending with the resonant X-ray experiment in ferrielectric and antiferrielectric phases in 1998. Particular attention is paid to the optical properties, electrooptic effects, phase transitions and experimental methods used in liquid crystal research. Special chapters are devoted to dielectric spectroscopy, light scattering, NMR, STM and AFM in complex fluids. The more than 300 illustrations help to present the basic physics of liquid crystalline ferroelectrics and antiferroelectrics in a way that can be easily followed by students, engineers and scientists dealing with liquid crystal research.

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Page Count

682

Publisher

World Scientific

Published Date

ISBN 10

981020325X

ISBN 13

9789810203252

Bioimaging

Current Concepts in Light and Electron Microscopy

By: Douglas E. Chandler,Robert W. Roberson

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Bioimaging

Current Concepts in Light and Electron Microscopy

By: Douglas E. Chandler,Robert W. Roberson

The Development Of Microscopy Revolutionized The World Of Cell And Molecular Biology As We Once Knew It And Will Continue To Play An Important Role In Future Discoveries. Bioimaging: Current Concepts In Light And Electron Microscopy Is The Optimal Text For Any Undergraduate Or Graduate Bioimaging Course, And Will Serve As An Important Reference Tool For The Research Scientist. This Unique Text Covers, In Great Depth, Both Light And Electron Microscopy, As Well As Other Structure And Imaging Techniques Like X-Ray Crystallography And Atomic Force Microscopy. Written In A User-Friendly Style And Covering A Broad Range Of Topics, Bioimaging Describes The State-Of-The-Art Technologies That Have Powered The Field To The Forefront Of Cellular And Molecular Biological Research.

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468

Publisher

Jones & Bartlett Publishers

Published Date

ISBN 10

0763738743

ISBN 13

9780763738747

Nuclear Fusion Research

Understanding Plasma-Surface Interactions

By: Robert E. H. Clark

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Nuclear Fusion Research

Understanding Plasma-Surface Interactions

By: Robert E. H. Clark

It became clear in the early days of fusion research that the effects of the containment vessel (erosion of "impurities") degrade the overall fusion plasma performance. Progress in controlled nuclear fusion research over the last decade has led to magnetically confined plasmas that, in turn, are sufficiently powerful to damage the vessel structures over its lifetime. This book reviews current understanding and concepts to deal with this remaining critical design issue for fusion reactors. It reviews both progress and open questions, largely in terms of available and sought-after plasma-surface interaction data and atomic/molecular data related to these "plasma edge" issues.

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488

Publisher

Springer Science & Business Media

Published Date

ISBN 10

3540230386

ISBN 13

9783540230380

Immigration Practice - 15th Edition

By: Robert C. Divine

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Immigration Practice - 15th Edition

By: Robert C. Divine

Immigration Practice guides readers through all aspects of immigration law in one volume, complete with over 3,000 footnote citations to the wide range of statutes, regulations, court and administrative cases, policy memos, operations instructions, agency interpretive letters, and internet sites that a lawyer needs for complete understanding of a particular problem. No other source merges the practical with commentary and analysis so helpfully. The book explains in understandable language and meaningful and dependable detail the substantive issues and the practical procedures a lawyer needs to handle a specific immigration matter, complete with checklists of forms, supporting evidence, and other strategies needed for application/petition packages. The book has unparalleled coherence, integration and consistency. * Liberally cross references to other sections in the book where related topics are discussed (because so many topics are interrelated). * Line-by-line instructions on how to complete the most commonly used forms to avoid embarrassing mistakes. * Lists the contents of packages to file with government agencies: forms and fees, detailed support letters, and other supporting evidence. * Explanations of potentially applicable visa options organized according to the attributes of the foreign national (and the employer), rather than classifications in alphabetical order, so that practitioners can make sense of options in light of the client in the office. * Comparisons and charts of attributes and procedures of such topics as nonimmigrant visa classifications, procedures to permanent residence, and standards of "extreme" hardship. * Citations throughout the book, and collection in the extensive CD-ROM Appendix, to primary source materials and the most useful Internet site URLs with explanation of the increasingly helpful free databases and tools available through each one. • Internet Links: Constantly increased and updated links to government web sites containing current contact information, forms, primary law sources of all types, case status information, and processing and substantive guides--all referenced by pinpoint citations in the text. See Chapter 5 explaining sources of law, Appendix C and D-1 showing web links, and the CD-ROM in the back cover providing one-click access! Readers are strongly encouraged to review and use the CD-ROM and to consider saving Appendix C, D-1, and E-1 into their hard drives or saving the links to their internet browser "favorites" or "bookmarks" for ready reference all the time. • Upgraded removal-related treatment: significant improvements to Chapters 10, 11, and 16 by attorney who has worked for immigration courts several years. • Supreme Court decisions: effects of limited marijuana distribution offense as aggravated felony (§ 10-6(b)(1)(vi)); tax offenses as aggravated felonies (§ 10-6(b)(1)(vi)); rejection of "comparable grounds rule" for 212(c) eligibility (§ 10-6(b)(1)(vii)); modified categorical approach applies only to divisible statutes (§ 10-6(b)(2)(i)); non-retroactivity of Padilla decision (§ 10-6(b)(2)(vi)); rejection of the "statutory counterpart rule" for § 212(c) waivers (§ 11-5(f)); invalidation of the Defense of Marriage Act § 14-7(a)(2)(i)); non-imputation to child of firm resettlement of parents (§ 16-4(c)). • Lower federal court decisions: concerning such issues as: recognizing a beneficiary to have standing to challenge a USCIS petition denial (§ 2-2(a)(1)(I)); reviewability of good moral character determinations and other (§ 2-2(a)(1)(I)); court order of USCIS to speed up FOIA certain responses (§ 4-2); CBP FOIA process (§ 4-2); DOL case disclosure data (§ 4-5); need to exhaust remedies under DHS TRIP to challenge inclusion on watch list (§ 10-3); CIMT crime determinations (§ 10-6(b)(1)(iii)); effect of a single firearm sale (§ 10-6(b)(1)(vi)); 212(h) waiver eligibility in regard to post-entry adjustment but not as to stand alone request (§ 10-6(b)(3)); interference with police helicopter using laser light as CIMT (§ 10-6(c)); whether post-entry adjustment is an admission for § 212(h) waivers (§ 10-6(b)(3)); whether there is an involuntariness or duress exception to the terrorism support bar (§ 10-6(c)); enforcement of I-864 financial support obligations (§ 10-6(d)(2)); mandatory bond hearing after six months of detention (§ 11-3(f)); ICE detainers found to lack authority (§ 11-3(g)); representation in immigration court at government expense for aliens with serious mental disabilities (§ 11-4(g)); stop-time and petty offense exceptions relating to cancellation of removal (§ 11-5(f)); revelation of the BIA's erroneous reliance for decades on nonexistent provisions of Mexican Constitution affecting legitimation issues (§ 12-3(d)(3)); rejection of BIA's rule against nunc pro tunc adoption orders (§ 14-7(b)(3)); invalidation of FSBPT efforts to restrict applicants from certain countries to sit for physical therapy exams (§ 15-2(c)(2)); use of impeachment evidence only to terminate asylum (16-2(b)); asylum claims of German homeschoolers, and mixed motive cases (§ 16-4(a)(3)); social group asylum claims (§ 16-4(a)(3)); expansive implications of inconsistencies in testimony (§ 16-4(a)(4)); "particularly serious crimes" barring asylum claims (§ 16-4(c)); special asylum procedures for unaccompanied children (§ 16-4(c)); adjustment eligibility of alien who entered without inspection and then obtained TPS (§ 16-7(a)(6)); eligibility of after-acquired spouse under Cuban Adjustment Act (§ 16-7(e)); preempted state law provisions aimed at aliens, employers, and landlords (§ 19-4(l)(3)). • BIA decisions on such issues as: what constitutes a drug trafficking crime (§ 10-6)(b)(1)(iv); implications of child pornography conviction (§ 10-6(b)(1)(vi)); possession of ammunition by a convicted felon (§ 10-6(b)(1)(vi)); availability of "stand-alone" § 212(h) waiver without adjustment application (§ 10-6(b)(3)); service of NTA on a minor (§ 11-3(b)); service of NTA and other safeguards for aliens with serious mental conditions (§ 11-4(g)); approval of administrative closure of removal cases (§ 11-5(d)); termination of asylum, then removal and relief in proceedings (§16-2(b)); relocation issues in asylum claims (§ 16-4(a)(3)). • Regulations, government policy memorandums, other decisions, and government web site enhancements concerning such matters as: differing government renderings of single name for certain persons (§ 1-6(a)(3)); USCIS refusal to accept stamped signatures for attorneys on G-28 (§1-6(a)(3)); USCIS use of bar codes for forms, and danger of making marginal notes on forms (§1-6(a)(3)); USCIS use of customer-completed "e-Request Service" inquiries (§ 2-2(a)(1)(F)); movement of all visa processing to the electronic CEAC system (§ 2-3(a)); replacement of the CBP Inspectors Field Manual with the Officer's Reference Tool and the beginning effort to replace the USCIS Adjudicators Field Manual with the online Policy Manual (§ 5-4); replacement of the paper I-94 card for air and sea entries with an "automated" online I-94 record (§ 7-4(b) and other sections); new section on "Other Redress for Adverse Results (on visas and admissions, § 7-4(c)(14)); the radical implications of Matter of Arrabally and Yerrabelly concerning the effects of departure under advance parole (§§ 8-7(d)(2)(i) and 10-6(f)); modernization of the immigrant visa process (§ 8-8); new "Provisional Unlawful Presence Waivers" within the U.S. using Form I-601A (§ 10-6(f)); exception to false claim to U.S. citizenship inadmissibility if claim made before individual was age 18 (§ 10-6(g)); EOIR Online representative registration system (§ 11-3(e)); ICE Parental Interests Directive and ICE "eBOND" online bonding process (§ 11-3(f)); ICE non-renewal of 287(f) agreements (§ 11-3(g)); Deferred Action for Childhood Arrivals (§ 11-3(h)(3)); ICE recognition and implementation of statute allowing post-removal challenges (§11-8(b)); new USCIS Policy Manual provisions on naturalization eligibility and process, including residence, selective service, § 319(b) special rules, and other issues, and new N-400 form and instructions (Chapter 12); Government-side implementation of the Supreme Court's recognition of same-sex marriage (various chapters); exceptional circumstances allowing foreign-country filing of I-130 petitions where no USCIS office is located (§ 14-5(a)); implications of a withdrawn I-140 (§ 15-1(h)); various policy developments concerning EB-5 investors (§ 15-2(f)); numerous BALCA cases and DOL positions affecting the PERM labor certification process and the publication of data about applications (§ 15-3); updated Affirmative Asylum Procedures Manual (§ 16-3(a)); USCIS memo on "exceptional circumstances" for failure to appear at asylum interview (§ 16-3(a)(1)(iii)); litigation settlement agreements to share asylum officer interview notes in FOIA (§ 16-3(a)(2)), concerning asylum applicant work authorization process and "Clock" (§ 16-3(c)), and failure to appear at I-730 interview (§ 16-3(f)); bundling of related L-1 petitions (§ 17-3(b)(4)(i)); presumed L-1 visa validity for maximum reciprocity duration but sometimes more limited stays from CBP (§ 17-3(b)(7)); filing I-129 petition for Canadian TN, and duration of Mexican TN separate from visa validity (§ 17-4(c)(2)(ii)); H-1B and H-2A flip-flopping administrative and congressional positions (§ 17-4(d) and 17-5(e)(1)); "B-1 in lieu of H" in effect but "under review" (§ 18-3(1)(2)(B)); accreditation requirements for F-1 language training programs (§ 18-4(d)(1)); cessation of CBP stamping of I-20 forms (§ 18-4(d)(3)); use of electronic ELIS system for certain changes of status (§ 18-4(d)(4)); new "cap gap" and STEM OPT extension policies (§ 18-4(d)(9)(iii); possible need for separate waivers for different J experiences subject to § 212(e) (§ 18-5(b)(2)(ix)); revisions to M-274 Handbook for Employers for I-9, USCIS "I-9 Central" web site, and IRS tightening of ITIN application process (§ 19-4(b)); ICE policies about auditing electronically generated I-9 forms (§ 19-4(h)); OCAHO reductions of ICE I-9 fines on employers (§ 19-4(j)); ICE definition of "technical and procedural" errors subject to correction under good faith rules (§ 19-4(j)); USCIS revision of E-Verify MOU and new notice to workers about TNC resolution, expansion of E-Verify "photo tool," and "lock out" of suspect SSNs from E-Verify (§ 19-4(l)(1)).

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1758

Publisher

Juris Publishing, Inc.

Published Date

ISBN 10

1578233461

ISBN 13

9781578233465

The Logic of Nothingness

A Study of Nishida Kitaro

By: Robert J. J. Wargo

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The Logic of Nothingness

A Study of Nishida Kitaro

By: Robert J. J. Wargo

The writings of Nishida Kitarô, whose name has become almost synonymous with Japanese philosophy, continue to attract attention around the world. Yet studies of his thought in Western languages have tended to overlook two key areas: first, the influence of the generation of Japanese philosophers who preceded Nishida; and second, the logic of basho (place), the cornerstone of Nishida’s mature philosophical system. The Logic of Nothingness addresses both of these topics. Robert Wargo argues that the overriding concern of Nishida’s mature philosophy, the attempt to give a reasonable account of reality that includes the reasonableness of that account itself—or what Wargo calls "the problem of completeness"—has its origins in Inoue Enryo’s (1858–1919) and Inoue Tetsujiro’s (1855–1944) preoccupation with "the problem of standpoints." A translation of one of Nishida’s most demanding texts, included here as an appendix, demonstrates the value of Wargo’s insightful analysis of the logic of basho as an aid to deciphering the philosopher’s early work.

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256

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University of Hawaii Press

Published Date

ISBN 10

0824873890

ISBN 13

9780824873899

Managing Hospitality Organizations

Achieving Excellence in the Guest Experience

By: Robert C. Ford,Michael C. Sturman

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Managing Hospitality Organizations

Achieving Excellence in the Guest Experience

By: Robert C. Ford,Michael C. Sturman

A perfect book for any Hospitality program, excellent instructor support, and a good resource for students." –Denise A. Braley, Mitchell College Today’s economy is dominated by the rapidly growing service sector. Even businesses primarily selling goods are reinventing their image and positioning themselves as service providers. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael C. Sturman emphasize the critical importance of focusing on the guest and creating that unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. The Second Edition includes new coverage of technology, sustainability, sexual harassment, diversity and inclusion, and ethical leadership. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.

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685

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SAGE Publications

Published Date

ISBN 10

1544356846

ISBN 13

9781544356846

Office-Based Laryngeal Surgery

By: Abdul-latif Hamdan,Robert Thayer Sataloff,Mary J. Hawkshaw

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Office-Based Laryngeal Surgery

By: Abdul-latif Hamdan,Robert Thayer Sataloff,Mary J. Hawkshaw

This book provides a detailed description of laryngeal procedures performed under topical anesthesia in an office setting. The last two decades have witnessed a major evolution in laryngology practice toward office-based surgery, thus reducing the risk of general anesthesia and containing healthcare costs while also hastening recovery rates from the time of diagnosis. Beginning with a comprehensive review of the anatomy and physiology of phonation, the book then provides systematic assessment of patients with voice dysfunction secondary to structural and functional laryngeal disorders. It offers detailed instructions on patient selection, safety, tolerance, and proper administration of topical anesthesia. The book supplies detailed descriptions of the various surgical techniques commonly used in office-based laryngeal surgery using color illustrations, photographs and videos. Different surgical approaches are presented including transcervical, transnasal and per-oral techniques. The book also supplies a thorough review of the literature on the current status of the most commonly performed office-based laryngeal surgeries including patient care, surgical outcome, and complications. Office-Based Laryngeal Surgery will help laryngologists operating on awake patients in an office setting to be both well-equipped and well-informed.

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279

Publisher

Springer Nature

Published Date

ISBN 10

3030919366

ISBN 13

9783030919368

Artificial Intelligence

An Introduction for the Inquisitive Reader

By: Robert H. Chen,Chelsea Chen

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Artificial Intelligence

An Introduction for the Inquisitive Reader

By: Robert H. Chen,Chelsea Chen

Artificial Intelligence: An Introduction for the Inquisitive Reader guides readers through the history and development of AI, from its early mathematical beginnings through to the exciting possibilities of its potential future applications. To make this journey as accessible as possible, the authors build their narrative around accounts of some of the more popular and well-known demonstrations of artificial intelligence including Deep Blue, AlphaGo and even Texas Hold’em, followed by their historical background, so that AI can be seen as a natural development of mathematics and computer science. As the book moves forward, more technical descriptions are presented at a pace that should be suitable for all levels of readers, gradually building a broad and reasonably deep understanding and appreciation for the basic mathematics, physics, and computer science that is rapidly developing artificial intelligence as it is today. Features: Only mathematical prerequisite is an elementary knowledge of calculus Accessible to anyone with an interest in AI and its mathematics and computer science Suitable as a supplementary reading for a course in AI or the History of Mathematics and Computer Science in regard to artificial intelligence.

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Page Count

357

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CRC Press

Published Date

ISBN 10

1000577368

ISBN 13

9781000577365

Book's by Robert C Hsiung

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