In addition to addressing the basics, American Public Administration: Public Service for the 21st Century stands out from other books in the market by offering a broader context in which to understand public administration and by devoting comprehensive coverage to current topics and trends, many of which are given chapter-length treatment (e.g., civil society, privatization, management information systems, and ethics). The most recent and compelling research is woven throughout every chapter to give students a useful, in-depth understanding of the field today. Real-world case studies and vignettes, helpful chapter pedagogy, an abundance of charts and graphs, and numerous Web listings help students learn and engage them in the text.
This book is designed to serve either as a companion to current introductory public administration textbooks or as a stand-alone casebook. It presents several case studies around several main themes or topics of public administration, including leadership, budgeting, ethics, and decision making.
This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT’s great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.
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