A must-read for anyone who has a business! -- Develop strategies to eliminate useless work efforts. -- Learn how to establish a winning climate and create a focus for the entire organization. -- Discover the elements of Customer-Centered Quality Management. American businesses combat shrinking markets, fierce competition and a workforce that is losing its vitality. The key to survival today is a complete reassessment of management. Managing for Quality and Survival shows how to provide the best customer-centered quality product or service at the lowest possible cost. "I enjoyed your book..that title is very timely for me and for all business leaders". -- Jack F. Smith, Jr., CEO & President General Motors "This book should be mandatory reading for anyone studying to enter a business career. ...For any manager who wishes to operate a...business in the best possible way. Following the blueprint that Bonacci spells out in his book requires patience, a lot of time and a lot of pain. The fruits of this discipline will be far greater than you can presently imagine", -- John W. Rollins, Jr., President & COO Rollins Truck Leasing Corporation